Had Andrew onsite to attend a repair, very helpful and knowledgeable. Worked efficiently and gave feedback of progress throughout. Would highly recommend. Abigail from Business Admin was also real... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Martyn (DW service engineer) is brilliant. Always available when we need him. Always calls ahead for planned service visits. Always gets to us as soon as he possibly can when we have an issue with the... See more
Company replied
Had Martin on site today to carry out a service on 2 instruments and investigate the cause of a heating issue. He was able to sort the problem and complete the services working with our site engineer... See more
Company replied
It's always a pleasure to work with DW Scientific, they have great values as a company and it shows in the service that they deliver. Adam has been servicing our instruments for a number of years now... See more
Company replied
Company details
- Scientific Equipment Supplier
- Laboratory
- Laboratory Equipment Supplier
- Medical Equipment Manufacturer
- Medical Equipment Supplier
- Repair Service
Written by the company
Don Whitley Scientific (DWS) develops, manufactures, and sells equipment and associated products for microbiology and cell culture applications worldwide. All products designed and developed by DWS are manufactured in our own premises in England. We sell to both public and private sectors in a variety of scientific disciplines in organisations such as health protection agencies, pharmaceutical companies, food laboratories, contract microbiology organisations, hospitals, university research departments, water analysis companies and other research facilities. In the UK, Australia and Germany products are sold directly. In other parts of the world, we supply and support our products via a carefully chosen distributor network.
Contact info
Victoria Works, Victoria Street, BD16 2NH, Bingley, United Kingdom
- 01274 595728
- sales@dwscientific.co.uk
- dwscientific.com
4.8
Excellent
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Engineer visit - Adam Murray
Adam attended at very short notice to help get us back up and running that day. Good communication and takes pride in the systems that he looks after.
February 5, 2026
Unprompted review
Reply from Don Whitley Scientific
Great to hear about your positive experience with Adam, thank you for choosing Don Whitley Scientific!
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Prep repair
The engineers turned up when they said they would, listened to our issues and repaired or adjusted to resolve. They were polite and helpful.
February 2, 2026
Unprompted review
Reply from Don Whitley Scientific
Great to hear about your positive experience with Adam and Dan, thank you for choosing Don Whitley Scientific!
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