Quick Efficient service, pleasant operative. Came at agreed time. No hassle for us whilst he carried out the repair to a stone chip. Whilst you can still see where chip has been repaired on bonnet edg... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great experience with DWV who were booked to do a couple dents and some alloy repairs through our car care plan. Craig done a fantastic job on the repairs. 2 of the alloys needed to be re-booked... See more
James and Rob were on time, great communication and took care in what they did. James worked on a few different scratches and took great care and attention to what he did and it’s been an amazing tran... See more
Dave was a delight. Communicated really well a week before his arrival, was able to organise a second repair for me to happen on the same day as I was struggling to make contact with the original insu... See more
Company details
Written by the company
The official Trustpilot account for DWV Smart Repair Solutions. DWV is one of the leading Mobile Vehicle SMART Repair providers in the UK, offering specialist paintless dent removals, paint damage repairs and alloy wheel refurbishments.
Contact info
United Kingdom
- 0113 301 1800
- customerservice@dwv.co.uk
- dwv.co.uk
4.8
Excellent
31K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent communication and a first…
Excellent communication and a first class service from Jordan the technician
October 19, 2026
Very professional and great job.
Very professional and great job.
2nd time I’ve used this company and found they did a great job both times
October 19, 2026
The guy who came was on time and…
The guy who came was on time and explained what was going to happen with the repair on my caring and very cheerful manner
October 19, 2026
Wouldn't know it had been damaged
Arrived within the time allocated.
Was very polite and friendly.
Wing mirror had scratches from making contact with a wall 🙄 After the repair, I can honestly say it looks brand new. Very happy and would definitely recommend.
October 16, 2026
Engineer arrived on time and carried…
Engineer arrived on time and carried out the general inspection and subsequent polishing of bodywork to a high standard. I await the polishing of the alloy wheels soon.
October 19, 2026
Great workman
October 19, 2026
Overall impressions.
Sent reminders of forthcoming visit. Arrived at the time stated. Finished work was fantastic and and excellent match for the unrepaired areas.Arrived when they said
September 28, 2026
All 4 wheels needed repair
All 4 wheels needed repair. 2 in particular needed lathe repair. who came out did the easy repairs and did a good job. That is where it ended. Despite chasing and chasing DWV have still not repaired the rear wheels despite chasing and appointment times being promised. Utterly useless!
October 7, 2026
Reply from DWV Smart Repair Solutions (official)
Good Morning , Apologies for the delay . Our planning team are aware of this and will contact you by text/email as soon as possible . Kind regards
Technician was very helpful and did a…
Technician was very helpful and did a great job
October 9, 2026
Your repaired technician did a good…
Your repaired technician did a good job. I am pleased with what he has done.
October 16, 2026
Overall experience
Arranging repairs to work being carried out were all really well done. Marcos, the agent doing the repairs was friendly and really informative regarding what will be done to sort out the chipping damage to my car. Marcos did a fantastic job with the repairs, but a slight downside however was the fact that the damage to the bonnet could not be completely removed due to the service being a mobile unit and some limitations because of this (marcos did explain this to me prior to works going ahead) overall though this was a great service.
October 1, 2026
Great Job by Owain
Good prior notification
Technician arrived on time
Owain did a brilliant job. Impossible to tell it’s been repaired. Very pleased with the service and result. Would highly recommend
October 15, 2026
Carried out repairs quickly and…
Carried out repairs quickly and efficiently. Even touched up 1 or 2 paint chips I was not aware of.
October 7, 2026
Customer service not great
Customer service not great.
Guy turned up and said he could not get on the drive so unable to complete repair. Told him I will move the car off the drive onto the road for him and he said no I cant do that, theb he managed to get on my drive and said he might not have the colour paint to complete the job. I felt he did not want to be at the job and was quite abrupt. Did complete the job but I felt I was an inconvienience however the job was booked in 2 weeks prior and i accepted the time ans day with no hessitation so he should have been ready with the materials to complete the job.
October 16, 2026
Reply from DWV Smart Repair Solutions (official)
Good Morning, thank you for the feedback. Im glad the repairs went ahead . The technician is not allowed to work on the road for health and safety concerns . With regards to colour , the technician makes the paint from individual components from the paint code , Im pleased he was able to complete this . please contact me on ltnn.best@dwv.co.uk if there is anything else I can help with. Kind regards
Quick Efficient service
Quick Efficient service, pleasant operative. Came at agreed time. No hassle for us whilst he carried out the repair to a stone chip. Whilst you can still see where chip has been repaired on bonnet edge (when you know it is there & are looking for it), colour match is good & there is no longer a risk of surface damage spreading. I would recommend this service/company.
October 15, 2026
Technician arrived on time and did a…
Technician arrived on time and did a great job. Worked quickly and efficiently.
October 15, 2026
Amazing Service & Product
Engineer was lovely, explained it all through and did a great job in no time at all!
October 16, 2026
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