dxbperfume.co.uk Reviews 

2,205
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and fantastic selection of products, noting their amazing scents. People also highlight the efficient and speedy delivery service, often receiving orders quickly, and appreciate the brilliant, easy service overall. However, some customers experienced issues with their orders, such as significant delivery delays or not receiving purchases. Others reported receiving incorrect, missing, or damaged items. When these problems arose, some reviewers were dissatisfied with the lack of response from customer service regarding their order-related inquiries.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the great quality, excellent prices, and wide... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting quick and efficient... See more

Quality

Consumers find quality to be positive, with many praising the amazing quality of colognes and fragrances,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant dissatisfaction due... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have a small collection of aftershaves and very happy but the downside is dxb don't always have everything in stock and takes some time to restock.

Rated 4 out of 5 stars

Loved the samples I received, very quick & efficient delivery process. Samples smelled lovely & will purchasing bigger bottles soon. Thank you

Rated 4 out of 5 stars

A day after my last review, I received the perfume that was missing in my order. It came as a surprise but I was grateful for the gesture. DXB also sent me an email to state they would issue a refund... See more

Rated 5 out of 5 stars

I was walking past Merry Hill Shopping Centre with my sister when we stopped because of a beautiful fragrance. We were served by Sanna, who was absolutely amazing and so lovely. She went above and bey... See more

Company replied


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

About dxbperfume.co.uk

Written by the company

At DXB Perfume, we are dedicated to providing our customers with an exceptional fragrance shopping experience that combines luxury, authenticity, and outstanding customer service. With a deep appreciation for the rich heritage of Arabian perfumery, we curate a diverse collection of scents that capture the essence of elegance, tradition, and opulence.

We take pride in our commitment to quality, ensuring that every fragrance we offer is carefully selected from renowned Arabian perfume houses known for their craftsmanship and legacy. Our collection features a captivating range of perfumes, from delicate florals to exquisite ouds, allowing our customers to discover scents that resonate with their unique personalities and preferences.

At DXB Perfume, we prioritize customer satisfaction above all else. Our knowledgeable team is passionate about fragrances and is always ready to assist our customers with personalized recommendations, product inquiries, and order assistance. We strive to make every interaction with our customers a memorable one, ensuring that they feel valued and supported throughout their fragrance journey.

We believe in transparency and authenticity, which is why we have partnered with Trustpilot to gather genuine customer reviews. These reviews provide valuable insights and feedback, helping us to continuously improve our products and services.

Join us on a fragrant adventure at DXB Perfume and experience the magic of Arabian perfumery. Discover luxurious scents, immerse yourself in the world of fragrance, and trust in our commitment to excellence. Your satisfaction is our utmost priority, and we are honoured to be your trusted source for exquisite Arabian perfumes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,205)

711 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent no complaints

Excellent no complaints

April 20, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Ebrahim,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Pj thank you?!!!!!

April 24, 2026
Unprompted review
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Christian,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Peak

Really great company, update at every step and the products are great!

April 14, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Baylee,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Excellent delivery services

Excellent delivery services. I received my favourite perfume in less than a week. best quality and packaging. Thank you

April 13, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Almas,

Thank you for the feedback! We're glad your order arrived on time and that you had a great experience, we look forward to serving you again.

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Good

Thanks for your service

April 13, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Abdul,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Great Selection

I love the selection of the different perfumes. I have not been disappointed.

April 17, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Monica,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Ayaan was great really helped us out…

Ayaan was great really helped us out pick out perfect smell for us !

April 22, 2026
Unprompted review
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Noah,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Ayaan has gave me the best scents took…

Ayaan has gave me the best scents took his time gave the best customer service I’m so glad DXB have someone who genuinely cares about working in this sector

April 22, 2026
Unprompted review
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear CC,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, easy app to access and navigate, great products and service

April 17, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Gary,

Thank you for the feedback! We're glad your order arrived on time and that you had a great experience, we look forward to serving you again.

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Very good fragrance

Very good fragrance. Last long

April 16, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Ayaz,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Thanks for the perfume it's very good…

Thanks for the perfume it's very good quality

April 15, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Osman,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Thank you 🤩

Thank you 🤩, arrived quickly.

April 15, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Evelyn,

Thank you for the feedback! We're glad your order arrived on time and that you had a great experience, we look forward to serving you again.

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Always smell great and always promt on…

Always smell great and always promt on delivery great company

April 14, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Mark,

Thank you for the feedback! We're glad your order arrived on time and that you had a great experience, we look forward to serving you again.

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Quality of parfumes meets the…

Quality of parfumes meets the expectations

April 9, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Bogdan,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Really happy to find dxb online

Really happy to find dxb online. Easy process, from choosing product to receiving. Great service, thank you

April 7, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Sara,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 2 out of 5 stars

Damaged case on arrival

The case that the perfume came in was cracked on arrival. Now I don’t know if this happened in transit or whether it was already like that when it at the warehouse. So I marked it down 3 starts because I don’t appreciate the damaged product. But otherwise the perfume smells DIVINEEEE and lasts forever😌

April 13, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Lizzy,

Thank you for letting us know. We're sorry to hear your order didn't arrive in perfect condition, This is not the standard we hold ourselves to. Our Customer Service team will be reaching out to you at the soonest to resolve this.

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Guaranteed return customer

Great website, easy to order and fast delivery even when ordered at the weekend. Will buy more from the site.

April 13, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Darren,

Thank you for the feedback! We're glad your order arrived on time and that you had a great experience, we look forward to serving you again.

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Beautiful fragrances, superb design & packaging, fabulous price !

This was the 2nd time (bought 3 bottles this time)
ive purchased from this website, the perfumes / fragrances are beautiful, long lasting, the bottles are gorgeous, beautifully designed

The package was delivered well, kept informed on tracking

Not disappointed at all, i will certainly be back to purchase more

Great as a gift or for myself

April 10, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Richard,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Good service

Good service . Great value products . I highly recommend dxb

April 7, 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Rick,

Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!

Best regards,
The DXB Perfume Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look