Dygivision CCTV 

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See what reviewers are saying

Rated 5 out of 5 stars

There company was always honest both Jenny and Samantha were very helpful and evenot tho I was persistent with my emails they were happy to help. Installer came and presented Id and explained everyth... See more

Company replied

Rated 1 out of 5 stars

I am not happy with the service received from this company they were prompt to carry out the installation and take my payment but the aftercare has been none existent it's been a week I have called, e... See more

Rated 5 out of 5 stars

Thanks adam I can finally sleep knowing no one will break into my mothers house again the cameras are very convenient as I can view them from home and the quality is out of this world One again th... See more

Company replied

Rated 5 out of 5 stars

The installer haz worked tirelessly and attention to detail was fenominal, I wanted to view on my Mac and he explained it really well showed us how to record and the CCTV cameras are really user frien... See more

Company replied

Company details

  1. Security Equipment Store

Information provided by various external sources

We are a full service CCTV company.The CCTV systems we use are ranked number #1 in the whole world. We professionally install, service, and maintain everything we install and never use subcontractors. We are an established family run business since 1998 covering the whole of the UK so you never have to deal with middle men.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Amazing Service!

The installation was immaculate, the service was great and the after care has been nothing short of amazing. Definitely reccomend this company!

February 19, 2018
Unprompted review
Rated 4 out of 5 stars

Thanks Guys

Thanks Guys, You sent out twoengineers that knew what they was doing. Really made me feel confident with the resolution of the image. Comes out Crystal clear.

August 30, 2017
Unprompted review
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Rated 1 out of 5 stars

None existent aftercare!!

I am not happy with the service received from this company they were prompt to carry out the installation and take my payment but the aftercare has been none existent it's been a week I have called, emailed submitted a complaint but no one has got back to me. The CCTV does not work properly I can't excess the recording the mouse and remote do not work the password doesn't work !! I was told I could access the cctv from my phone but I can't. I hope after reading my review that Dygvision contact me to resolve these issues as no other form of contact has worked with this company.

August 18, 2017
Unprompted review
Rated 5 out of 5 stars

Thanks James !

Amazing service provided by James me and my wife are not disappointed by the quality and service provided

I also spoke to your head office about how fantastic the service you provided me with was

June 2, 2017
Unprompted review
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Reply from Dygivision CCTV

The focal point of any CCTV installation should be the quality and resolution of the outputted image and again we can live up to the standard when we say all of our systems do record and playback in full 1080p HD.

Anyhow we are glad you are happy and we thank you for the kind words,
The Dygivision Family

Rated 5 out of 5 stars

Speechless highly recommend this company!!! 5*

Thanks adam I can finally sleep knowing no one will break into my mothers house again the cameras are very convenient as I can view them from home and the quality is out of this world

One again thanks for all your hard work adam

April 24, 2017
Unprompted review
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Reply from Dygivision CCTV

We are honored to say the least that you have had first hand experience dealing with our family run firm and we will stay committed and devoted to always put a smile on our customers faces.

Many thanks for the honesty,
The Dygivision Family

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Rated 5 out of 5 stars

5* Top service

Fantastic company Adam the installer was really helpfull he deserves a promotion will be purchasing from here again

April 22, 2017
Unprompted review
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Reply from Dygivision CCTV

Great to hear, we will always strive to deliver a 5 star service.

Happy to help,
The Dygivision Family

Rated 5 out of 5 stars

Installer were great

The installer haz worked tirelessly and attention to detail was fenominal, I wanted to view on my Mac and he explained it really well showed us how to record and the CCTV cameras are really user friendly for a pair of OAPs like us. Thanks Dygivision

April 17, 2017
Unprompted review
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Reply from Dygivision CCTV

Thanks for the kind words, Andrew you raised an issue with the support team about the receipt and we can confirm you should receive it first thing tomorrow morning for the additional cameras.

Once again thanks for your vote of confidence,
The Dygivision Family

Rated 2 out of 5 stars

Good start but poor service and finish

Did not perform as promised - too many mistakes and errors. Still have plastic covering on one camera, slipshod work.

April 17, 2017
Unprompted review
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Reply from Dygivision CCTV

Thanks for the feedback Mr Warwick, the plastic covering was left over the camera for protection of the lens from dust and dirt by removing this the lens the camera may get dirty. The one issue with the port forwarding was resolved at a later date for yourself. The system was left with yourself fully functional on your PC as well as all of the devices. As a complimentary gesture we had provided the additional year warranty to conclude the matter and you mentioned you were satisfied on completion of the job.

Again If you need any assistance with the system you are more than welcome to give our support team a call who are more than happy to assist. 0800 368 7468

Kind Regards
The Dygivision Family

Rated 5 out of 5 stars

Great service

Good service and most reliable :)

February 14, 2017
Unprompted review
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Reply from Dygivision CCTV

We appreciate the honesty, thanks for the kind words. If you need any assistance with your system you know were to find us 0800 368 7468/www.dygivision.com

Kind Regards,
The Dygivision Family

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Rated 5 out of 5 stars

Genuine and accurate

CCTV installation was completed with the utmost care and attention to detail, cannot fault it one bit. Once again thanks Adam, will be recommending you guys to all of the family and friends.

February 12, 2017
Unprompted review
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Reply from Dygivision CCTV

CCTV is an art and science that very few craftsmen have mastered, all of our installation engineer's have the necessary ability and skill set to overcome any issues and ensure the job is complete to the highest possible standard. Thanks for recommending us.

Kind Regards,
The Dygivision Family

Rated 5 out of 5 stars

Excellent cctv company / excellent installer

There company was always honest both Jenny and Samantha were very helpful and evenot tho I was persistent with my emails they were happy to help. Installer came and presented Id and explained everything before starting.
Thanks Chris Bolton

February 11, 2017
Unprompted review
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Reply from Dygivision CCTV

Dygivision is committed to being truthful and honest to our customers try to uphold a high level of professionalism at all times.

If you ever need any assistance please visit www.dygivision.com for more details.

Warmest of regards,
The Dygivision Family

Rated 5 out of 5 stars

Just perfect

I have to say the company is really good at their job. The installation man came on the right time that he said he would. He was very helpful and assuring. The footage is very good quality and have had no problems with it. Would definitely recommend this company to everyone. Cheers.

February 11, 2017
Unprompted review
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Reply from Dygivision CCTV

Thank you sir for the great review, we strive as a company to provide all of our customers with a friendly, honest service that they are entitled to as consumers.

If there is anything you need help with go to http://www.dygivision.com/ where you can find contact details

Kind Regards,
The Dygivision Family

Rated 5 out of 5 stars

Great service

Pleasure letting the installer into my house, he was ever so kind and trustworthy i shall recommend this kind of service to my family and friends 😊

February 11, 2017
Unprompted review
Dygivision CCTV logo

Reply from Dygivision CCTV

Our company was formed on the basis that we would provide a service that our customers can trust that is why we only employ honest people that have had the necessary checks to ensure they can be trusted by us and our customers.

If there is anything you need help with go to http://www.dygivision.com/ where you can find contact details


Warm Regards
The Dygivision Family

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Rated 5 out of 5 stars

5* service

The installer Dean was very polite and he is an absolute gem to the company! Keep up the great work

February 11, 2017
Unprompted review
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Reply from Dygivision CCTV

Thanks Imran, we do try to set the standard when it comes to providing customers with a 5* service furthermore Dean has also expressed his gratitude to you and your family for the countless supply of coffee.

If there is anything you need help with go to http://www.dygivision.com/ where you can find contact details


Best Regards,
The Dygivision Family

Rated 5 out of 5 stars

Excellent

Excellent, honest and trust worthy company, I often only give credit where it is due

February 11, 2017
Unprompted review
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Reply from Dygivision CCTV

Thank you Mr. A, that's what we like to hear. It's often our aim to make sure the customer is nothing but happy with the installation before we leave. So when we hear great news from our customers that the installation was of an exceptional standard it's music to our ears :).

If there is anything you need help with go to http://www.dygivision.com/ where you can find contact details

Warm Regards,
The Dygivision Family

Rated 5 out of 5 stars

Fantastic service

from start to finish the job was done to an exemplary standard, only annoying thing I wasn't able to offer the installer a cuppa.

February 11, 2017
Unprompted review
Dygivision CCTV logo

Reply from Dygivision CCTV

Thanks Musty it was a pleasure that we could help solve your security/cctv issues and provide you with an excellent system as well as an exemplary service.

If there is anything you need help with go to http://www.dygivision.com/ where you can find contact details


Warm Regards,
The Dygivision Family

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