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Dynahair Reviews 

194
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, kind, and fully committed to resolving any support issues very efficiently. Consumers also note the exceptional service quality and warmly appreciate the fast response times whenever they reach out for assistance with various requests. Some people were dissatisfied with unexpected subscription charges that occurred on their bank accounts without clear prior notice. Reviewers noted that getting their money back took significantly longer than initially expected and required dealing with frustrating support delays and occasional communication gaps.

What people talk about most

Staff

Reviewers express high satisfaction with the helpful staff members who successfully resolved their problems.... See more

Customer service

Consumers find customer service to be exceptionally positive and helpful. Reviewers frequently highlight... See more

Refund

Reviewers highlight ambiguous aspects of refund, expressing a wide range of differing experiences. While some... See more

Payment

People report negative experiences with payment, expressing frustration over unexpected charges. Consumers... See more

Response time

Clients share positive opinions on response time, noting that they were able to receive a fast response to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding customer service. They took care of my problem with ease and I am very pleased with the outcome of my order. I would refer to anyone I know bc of their outstanding and fast service!!!

Rated 5 out of 5 stars

I never signed up for this and was just trying to get a refund. I cannot review you because i don't know what you're all about. Thank you for trying to work with me and get my refund.

Rated 5 out of 5 stars

Experience with Dynahair: I had unintentionally paid for the subscription and I was unsure why this was happened but when I reached out to support team they have assisted me and provided me with th... See more

Contact info

4.1

Great

TrustScore 4 out of 5

194 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.1

All reviews

(194)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Charged my card w/out authorization? At least it’s in the process of being refunded

They claimed they can’t charge someone’s card w/out authorization, but I didn’t authorize the charge. I was under the impression that I was buying a TEMU mystery box. I paid for the “box,” & then I had several charges from 3 websites I had never even heard of, this website being one. After an hour or so of arguing back & forth w/ the AI chat responder, I finally got refunded the money that was took. Though the refund is still pending, I hope it hits my account soon.

December 14, 2025
Unprompted review
Rated 3 out of 5 stars

Too long to wait for a refund

I did not like that it took too long to get a refund. I was told it was going to be processed quickly and after 2 weeks I received this evaluation form to fill up in order to process the refund.

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

They insured me that I would get my…

They insured me that I would get my money back so I’m just waiting to see if it happens or not I’m glad the escalation team reached out to me and promised I would get my money back that is amazing I really appreciate it and I want to thank u also Jeremy for taking the steps to make everything right I greatly appreciate it

December 11, 2025
Unprompted review

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