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Dynamo Fitness Reviews 

785
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and excellent customer service. Many people highlight the high quality of the products and the overall smooth, efficient service provided. However, some customers also noted occasional issues with delivery organization, making it difficult to plan, or experiencing transport delays. A few other people also felt that products received were not what they expected, were damaged, or had assembly problems, leading to dissatisfaction and difficulties with returns.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and value... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and efficiency... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great kindness, friendly... See more

Quality

Consumers consistently report positive experiences with product quality, highlighting superior and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience purchasing the Impact Fitness MF10 Multi‑Trainer with Adjustable Bench. A huge thank you to Chanson at the Yagoona centre, whose customer service was exceptional. Nothing... See more

Company replied

Rated 5 out of 5 stars

As someone new to strength training all of the equipment can be confusing and overwhelming, however the team at Dynamo Fitness Macgregor were incredibly knowledgeable and helpful. They took the... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing from Dynamo. My first experience was with Vamsi, and most recently I worked with Sam. Both provided excellent service and made the process smooth and hassle-free. Yo... See more

Company replied

Rated 5 out of 5 stars

Went in to the Preston store looking for an exercise bike for home. Originally looking at a wind bike but after trying out and having some discussions with the staff on what I wanted to achieve ended... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health Consultant
  5. Pilates Studio
  6. Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

785 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(785)

457 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always get my gym gear here

I always get my gym gear here. Great team. Friendly service.

July 10, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sherilyn,

Thank you for your continued support! We're glad to hear you always have a great experience with our team and friendly service. We truly appreciate your loyalty and look forward to helping you with your future gym gear needs! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent Customer Service & Staff

I contacted their Macgregor store to see if I could trial a model of exercise bike before I bought it and the guy on the phone was really helpful saying they had not had one set up just yet but would in the next week, I called in a week later and spoke with the same staff member and he helped answer all my questions regarding the equipment and allowed me the space to trial before buying. I look forward to going back and purchasing more from Dynamo Fitness

June 19, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Joel,

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team at Macgregor. We’re glad our staff was able to assist, answer your questions, and help you find the right equipment. We truly appreciate your support and look forward to welcoming you back to Dynamo Fitness again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Friendly supportive and knowledgeable…

Friendly supportive and knowledgeable staff. Made the process personal and simple

June 15, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Russell,

Thank you for your kind review! We're delighted to hear our team provided friendly, knowledgeable, and supportive service. We appreciate your feedback and are glad we could make your experience simple and enjoyable! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service from seven hills…

Great customer service from seven hills store. Team was very honest and helpful throughout purchasing equiptment suited to my needs. Delivery/pickup was a breeze. Equiptment was good quality. Highly reccomend dynamo fitness!

June 29, 2026
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Reply from Dynamo Fitness

Hi Paul,

Thank you for your fantastic review! We're thrilled to hear our Seven Hills team provided honest and helpful service throughout your purchase. We're glad you had a smooth delivery/pickup experience and are happy with the quality of your equipment. We truly appreciate your recommendation and support! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing customer service

Easy to talk to employees, simple and well organised shop with great equipment

July 9, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Owen,

Thanks for your kind review! We're glad you found our team easy to talk to and enjoyed our well-organised showroom. We appreciate your support and hope to see you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Good service

Great service

July 9, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brayden,

Thanks for your kind words! We're glad you had a great experience with our service. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Always happy.

As always, top notch products with great customer service. Communication from staff is always on point. Easy online and in store transactions.

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Madii,

Thank you for your continued support! We're delighted to hear you've consistently had a great experience with our products, customer service, and communication. We truly appreciate your loyalty and look forward to serving you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

I purchased the rubber tile twich here…

I purchased the rubber tile twich here which is good price with good product. Staff are friendly. Only thing is the delivery is a bit expensive but considering the weight it can be understood.

June 2, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Hao,

Thank you for your feedback! We're glad you're happy with the quality, value, and friendly service. We appreciate your understanding regarding the delivery cost, and we hope to serve you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, excellent showroom to explore various equipment. Staff was helpful from enquiry to installation of equipment.

May 30, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Johnny,

Thank you for your kind review! We're glad you had a great experience with our knowledgeable team and showroom. We appreciate your support and are happy to hear our staff assisted you throughout the process from inquiry to installation.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Exceptional Service Thanks to Chanson at the Yagoona centre

I had a fantastic experience purchasing the Impact Fitness MF10 Multi‑Trainer with Adjustable Bench. A huge thank you to Chanson at the Yagoona centre, whose customer service was exceptional. Nothing was too much trouble — he answered every question, sorted everything I needed, and organised door‑to‑door freight that arrived in days. The equipment itself is brilliant and has brought so much joy into our home. The whole family is smiling, using it daily, and sharing a new common interest together. Couldn’t be happier with both the product and the service.

June 30, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Tess,

Thank you for your wonderful review! We're thrilled to hear you're loving your Impact Fitness MF10 Multi-Trainer and Adjustable Bench. We'll be sure to pass your kind words on to Chanson—he'll be delighted to know he made your experience a great one. It's especially rewarding to hear that the whole family is enjoying the equipment together. We truly appreciate your support and wish you many years of happy training!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great quality products

Great quality products, service was fast and efficient. No complaints and very happy with dynamo as a whole. Will purchase from them again.

June 22, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Justin,

Thank you for your great feedback! We're delighted to hear you were happy with the quality of our products and the fast, efficient service. We truly appreciate your support and look forward to welcoming you back for your next purchase!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great help and service

Great help and service

July 8, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Blake,

Thank you for your kind review! We're glad to hear you had a great experience with our team. We appreciate your support and look forward to helping you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

I am happy with the product and…

I am happy with the product and service….

July 8, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rukesh,

Thank you for your feedback! We're so pleased to hear you're happy with both the product and our service. We appreciate your support and look forward to serving you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great quality

Absolute stunning looking store. Friendly staff, great prices. Good quality products! Highly recommend!

July 8, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Timothy,

Thank you for your wonderful review! We're delighted you enjoyed visiting our store and appreciated our friendly team, great prices, and quality products. Thanks for the recommendation—we look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very happy customer 100%

Matt and Rhiannon from the gold coast store made buying a home gym very easy with no pressure at all, answered any questions I had and made my experience a great one, very happy with my purchase and would highly recommend Dynamo Fitness 100%

July 3, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Cam,

Thank you for your wonderful review! We're so glad to hear that Matt and Rhiannon made your home gym purchase an easy and enjoyable experience. We appreciate your recommendation and hope you enjoy your new equipment for many years to come. Thanks for choosing Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The staff who served us was very…

The staff who served us was very helpful and kind. We have done research beforehand so we know their prices are reasonable.

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jeraldine,

Thank you for your great review! We're happy to hear our team was helpful and kind throughout your experience. We appreciate you choosing Dynamo Fitness and are glad you found our pricing competitive. Enjoy your new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

This is my second time purchasing from…

This is my second time purchasing from Dynamo.
My first experience was with Vamsi, and most recently I worked with Sam. Both provided excellent service and made the process smooth and hassle-free. You really can't beat the price, and the equipment has been very solid and reliable so far.

July 7, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mark,

Thank you for your continued support and for choosing Dynamo Fitness again! We're delighted to hear that both Vamsi and Sam provided excellent service and made your purchases smooth and hassle-free. We appreciate your kind words and are glad you're enjoying the quality and value of your equipment. Thanks for being a valued customer!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fantastic equipment and great service 👌

Fantastic equipment and great service 👌

June 30, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Leonie,

Thank you so much for the kind words! We're really glad the equipment and service hit the mark for you. We appreciate you taking the time to share this — it means a lot to the team!"

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service

Went in to the Preston store looking for an exercise bike for home. Originally looking at a wind bike but after trying out and having some discussions with the staff on what I wanted to achieve ended up with a lovely spin bike based on their advice. Took me through all the features and discussed it against other options I was looking at. Took it then and there. Great service and when I had a follow up question with the bike they raised the issue with the supplier straight away on my behalf and it was resolved that day.

June 27, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Peter,

Thank you for the detailed review! We're so glad our Preston team could help you find the right fit—it sounds like the spin bike ended up being a great match for your goals. It's also great to hear the team jumped on your follow-up question and got it sorted with the supplier so quickly. Enjoy the bike, and thanks again for taking the time to share your experience with us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

excellent customer service and a…

excellent customer service and a general fitness understanding from the staff Josh

July 7, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kweku,

Thanks for the great feedback! We're really glad Josh could bring both excellent service and solid fitness knowledge to your visit—that combination makes all the difference. We'll be sure to pass along your kind words to him. Thanks for taking the time to share!

Best regards,
Dynamo Fitness Equipment

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