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Dynamo Fitness Reviews 

799
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and providing exceptional customer service, often going above and beyond to assist. The quality of the products is frequently highlighted, with consumers noting the equipment is brilliant, high-quality, and performs exactly as expected. Reviewers also appreciate the efficient service, including quick turnaround times for orders and professional installation, making the overall process smooth. Many people express total contentment with their purchases and the comprehensive support received, confidently recommending the business to others.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Service

Consumers find service to be positive, with many reviewers highlighting the staff's friendliness, knowledge,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent service, fast... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the superior and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic sports shop with a great range of quality products at reasonable prices. The staff were friendly, knowledgeable, and happy to help me find exactly what I needed without any pressure. The s... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience purchasing the Impact Fitness MF10 Multi‑Trainer with Adjustable Bench. A huge thank you to Chanson at the Yagoona centre, whose customer service was exceptional. Nothing... See more

Company replied

Rated 5 out of 5 stars

As someone new to strength training all of the equipment can be confusing and overwhelming, however the team at Dynamo Fitness Macgregor were incredibly knowledgeable and helpful. They took the... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing from Dynamo. My first experience was with Vamsi, and most recently I worked with Sam. Both provided excellent service and made the process smooth and hassle-free. Yo... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health Consultant
  5. Pilates Studio
  6. Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

799 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(799)

471 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality products

Great quality products

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Daryn,

Thank you for the kind words! We're really glad you're happy with the quality of the products. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and Quality

Great service and Quality

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi John,

Thank you for the great feedback! We're really glad you were happy with both the service and the quality. Thanks for taking the time to leave a review

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

Efficient service

Efficient service. We bought what we went to get

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi John,

Thank you for the feedback! We're glad the service was efficient and that you found exactly what you came in for. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Peoples at the Brendale store have been…

Peoples at the Brendale store have been awesome very helpful, I walked in 47kg wet by the time i left they had me feeling I could be as big as Lee Priest by the end of the week, a great team with excellent customer service :)

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Billy,

Thank you for the fantastic review! We're delighted to hear the team at our Brendale store made such a positive impression and helped get you motivated and excited about your fitness journey. Providing helpful, genuine advice is exactly what we aim for, and it's wonderful to know it came through in your visit. Thanks for taking the time to share your experience with us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Unreal customer service and ease of…

Unreal customer service and ease of pickup

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Zac,

Thank you for the great feedback! We're really glad you had a smooth pickup experience and were happy with the customer service. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Everything was great

Everything was great. The product is great, the dispatch time was great and the installation was great.

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Neil,

Thank you so much for the fantastic feedback! We're thrilled to hear the product, dispatch time, and installation all hit the mark. Thanks for taking the time to share your experience with us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great staff and great equipment

Great staff and great equipment. Need I say any more

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Alex,

Thank you for the kind words! We're really glad you were happy with both the staff and the equipment. Thanks for taking the time to leave a review!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Top team

Top team, James is the best for all business needs.

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sam,

Thank you for the great feedback! We're so glad James could take care of all your business needs—we'll be sure to pass along your kind words to him. Thanks for taking the time to share!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Sales staff member explained all…

Sales staff member explained all features of the treadmill. I was given an opportunity to test the equipment.
Delivery was arranged to suit our needs.
The installer was very polite. He set up the wi-fi connection and again explained the operations. All packaging material was taken away. I am totally satisfied with this company and have no hesitation in recommending them

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Marian,

Thank you for your fantastic review! We're so pleased to hear that our team provided helpful advice, a smooth delivery and installation, and made sure you felt confident using your new treadmill. We truly appreciate your recommendation and thank you for choosing Dynamo Fitness. Enjoy your new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Helpful staff

Helpful staff

July 5, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kelly,

Thank you for your review! We're glad to hear you found our team helpful. We appreciate your support and look forward to assisting you again at Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and assistance in…

Great service and assistance in purchase of weights and bars at Holden Hill store

July 4, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shane,

Thank you for your great review! We're delighted to hear you received excellent service and assistance with your weights and bars purchase at our Holden Hill store. We appreciate your support and look forward to welcoming you back to Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Purchased the A1 walker treadmill from…

Purchased the A1 walker treadmill from the Osbourne Park store today. The lady (I can't remember her name 😭) was very helpful and friendly. Hopefully the treadmill works as intended!

July 3, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Claire,

Thank you for your review! We're glad to hear you had a great experience at our Osborne Park store and found our team helpful and friendly. We hope you enjoy your new A1 Walker treadmill and it serves you well. Thanks for choosing Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The servicemen was pleasant

The servicemen was pleasant, helpful and held it for us until wecould purchase it. Very happy and would recommend.

July 3, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Joanne,

Thank you for your kind review! We're glad to hear our team was helpful in holding the item for you and providing great service. We really appreciate your recommendation and support, and we're happy you're satisfied with your purchase.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service

Great service, delivery and assembly - nothing was a problem. Open on a Sunday with parking - very convenient!

July 3, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mary,

Thank you for your great review! We're glad you were happy with the service, delivery, and assembly, and that everything went smoothly for you. We appreciate your support and are pleased you found our Sunday opening and parking convenient.

Best regards,
Dynamo Fitness Equipment

Rated 3 out of 5 stars

I bought a Rowing Machine and I'll use it when I get around to changing the Tablet Holder to be able to install the Batteries in the Console!

I bought a Rowing Machine, not yet used due to maintenance on house where it's going. It Seems to function as other Rowing Machines I've used.

However, after assembly the batteries CANNOT be installed into the "Console" as the "Tablet Holder" covers the access to the battery compartment.

I may just cut a piece of the Tablet Holder away or make a replacement, unless you have another option?

June 29, 2026
Rated 1 out of 5 stars

To be honest



To be honest, I am extremely disappointed with the way I have been treated and the level of service I have received from your company. Considering I have spent approximately $35,000 on a home gym, I expected a much higher standard of customer service.

Firstly, I was misled by your sales representative, who advised me that the four-station machine came complete with its own attachments. When it was delivered, it came with none of the attachments that I had been led to believe were included.

To make matters worse, the machine itself arrived scratched. Rather than replacing or properly repairing the damaged parts, someone simply sprayed over the scratches with touch-up paint, which has left the machine looking even worse than it did originally.

The installation experience was equally disappointing. Your installer left my home looking like a pigsty, with rubbish and packaging left everywhere. When I raised this with him, his response was simply that it "wasn't his job" to clean up after himself. I found that completely unacceptable.

Following my complaint, I was promised that your company would arrange for cleaners to come and rectify the mess. Since then, I have heard absolutely nothing. No one has contacted me, no cleaners have been sent, and there has been no follow-up whatsoever.

What is equally disappointing is that no one from your company has even bothered to check whether the equipment is functioning correctly or whether I am satisfied with my purchase. After spending this amount of money, I expected a level of after-sales service that reflected the value of my investment.

Overall, I feel let down by your company from the sales process through to delivery, installation, and after-sales support. This has been a very poor customer experience, and I believe your company needs to address these issues urgently.

I would appreciate a prompt response outlining how you intend to resolve these outstanding concerns.

June 29, 2026
Rated 5 out of 5 stars

Fantastic experience at Dynamo

Fantastic experience at Dynamo. Sarah was great. Very helpful and made the purchase quick and easy.

July 3, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jessica,

Thank you for your fantastic review! We're delighted to hear you had a great experience at Dynamo Fitness and that Sarah was so helpful in making your purchase quick and easy. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great home gym. Friendly staff.

The guys at Success took the time to explain the pros and cons of a home gym vs a functional trainer. For me maverick home gym made sense because of stations. I felt listen too and the staff knew there stuff without being pushy.

June 17, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Daniel,

Thank you for your great review! We're glad to hear our team at Success took the time to explain the options clearly and help you choose the right setup for your needs. It's great to know you felt listened to and supported without any pressure. We really appreciate your recommendation!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great experience purchasing my MF10

Great experience purchasing my MF10! Rhiannon provided amazing customer service, she was welcoming, listened to my needs, and took the time to help me find the right machine. It arrived perfectly packed with great assembly instructions. Excellent quality and value for money!

June 26, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sabrina,

Thank you for your wonderful review! We're so glad Rhiannon provided you with great service and helped you find the right machine. It's great to hear your MF10 arrived well packed and that you're happy with the quality and value. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Easy going staff and prompt installation

Easy going staff, prompt delivery and installation

June 26, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Amruta,

Thank you for your review! We're glad to hear you were happy with our easy-going staff, as well as the prompt delivery and installation. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

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