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Dynamo Fitness Reviews 

795
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and excellent customer service. Many people highlight the high quality of the products and the overall smooth, efficient service provided. However, some customers also noted occasional issues with delivery organization, making it difficult to plan, or experiencing transport delays. A few other people also felt that products received were not what they expected, were damaged, or had assembly problems, leading to dissatisfaction and difficulties with returns.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and value... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and efficiency... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great kindness, friendly... See more

Quality

Consumers consistently report positive experiences with product quality, highlighting superior and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience purchasing the Impact Fitness MF10 Multi‑Trainer with Adjustable Bench. A huge thank you to Chanson at the Yagoona centre, whose customer service was exceptional. Nothing... See more

Company replied

Rated 5 out of 5 stars

As someone new to strength training all of the equipment can be confusing and overwhelming, however the team at Dynamo Fitness Macgregor were incredibly knowledgeable and helpful. They took the... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing from Dynamo. My first experience was with Vamsi, and most recently I worked with Sam. Both provided excellent service and made the process smooth and hassle-free. Yo... See more

Company replied

Rated 5 out of 5 stars

Went in to the Preston store looking for an exercise bike for home. Originally looking at a wind bike but after trying out and having some discussions with the staff on what I wanted to achieve ended... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health Consultant
  5. Pilates Studio
  6. Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

795 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(795)

466 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant staff and knowledgeable

Pleasant staff and knowledgeable

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jorge,

Thank you for your kind feedback! We're glad to hear our team was pleasant and knowledgeable, and we really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Good customer service in terms of responding to RFQs

Good customer service in terms of commercial discussion. The end users are satisfied with the equipment purchased.

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Maricel,

Thank you for your great feedback! We're glad to hear the commercial process went smoothly and that the end users are happy with the equipment. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great to deal with and knowledgeable

Great to deal with and knowledgeable

June 29, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Craig,

Thank you for your kind feedback! We're glad you found our team great to deal with and knowledgeable, and we really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Shout out to Tim!!

Shout out to Tim!! Super friendly and helpful. Had all our questions answered and was able to find everything we were looking for.

June 28, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Grace,

Thank you for your wonderful review! We're so glad Tim was able to help and provide such friendly service. We'll be sure to pass along your kind words. We look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Professional and friendly

Alex has been amazing. We had a great experience with him purchasing our home gym equipment. Definitely recommend 👌

June 28, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Laleh,

Thank you for your kind review! We're thrilled to hear Alex provided you with a great experience while purchasing your home gym equipment. We truly appreciate your recommendation and look forward to seeing you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing service and attention from the team

Amazing service and attention.

June 28, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Martin,

Thank you for your kind review! We're so pleased to hear you received amazing service and attention. We appreciate your support and look forward to welcoming you back soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent service

Excellent service, great and clean environment

June 27, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Hadi,

Thank you for your kind review! We're glad you enjoyed the excellent service and appreciated the clean environment. We truly appreciate your support and look forward to welcoming you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Customer service second to none!Great service from Bruce and the guys…

Great service from Bruce and the guys at Dynamo, went above and beyond to help me out, much appreciated and the treadmill is killa!!

June 26, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Will,

Thank you for your kind review! We're glad you enjoyed the excellent service and appreciated the clean environment. We truly value your support and look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

I had an excellent experience and I love my new home fitness toys

I had an excellent experience -easy ordering -very very fast delivery (quicker than I expected) and I’m more than happy with the products I chose-I spoke with someone from Dynamo Fitness and the staff member was professional polite and helpful. I highly recommend Dynamo Fitness -5 Star service and products 😀 I brought a treadmill and spin bike for our home

June 19, 2026
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Reply from Dynamo Fitness

Hi Julie,

Thank you so much for your amazing review! We’re thrilled to hear you had an excellent experience with our easy ordering process and fast delivery and that you’re happy with your treadmill and spin bike. We also appreciate your kind words about our team’s service. Your recommendation means a lot to us. Enjoy your home workouts!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Staff ware amazing and very helpful

June 25, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Paul,

Thank you for your kind words! We’re glad to hear our staff were amazing and very helpful. We truly appreciate your support and hope to see you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great treadmill

Great treadmill

December 19, 2025
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Marc,

Thank you for your feedback! We’re glad to hear you’re happy with the treadmill. We appreciate your support and hope you enjoy your workouts!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super helpful and a great range of…

Super helpful and a great range of equipment. We were even aloud to try before buying 👍

June 23, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nudge,

Thank you for your feedback! We’re glad to hear you found our team super helpful and appreciated the wide range of equipment. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent and compact Cable Trainer

Process from in store purchase through to delivery was great. Excellent service.
Product is high quality and was easy to assemble.

June 19, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chad,

Thank you for your kind feedback! We’re glad to hear the in-store purchase and delivery process went smoothly and that you’re happy with the quality and easy assembly of the product. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent Service

Very efficient service from sales to delivery.

June 19, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Natalie,

Thank you for your feedback! We’re glad to hear you experienced very efficient service from sales through to delivery. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The customer service was great

The customer service was great. Took his time to talk about the machine. Didn't rush me and the price was unbeatable. Thanks

June 19, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jason,

Thank you for your feedback! We’re glad to hear you had a great experience with our customer service and that the team took the time to explain the machine properly. It’s also great to know you found the price unbeatable. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great experience at Dynamo

Great experience in purchasing a Pilates Reforma bed - helpful staff making the selection well informed in the fantastic showroom, and again when collecting the large box to take the Reformer home in a trailer - Dynamo Fitness is highly recommended.

June 19, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mark,

Thank you for your wonderful feedback! We’re glad to hear you had a great experience purchasing your Pilates Reformer and that our team was helpful throughout the selection and collection process. We truly appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent service

Excellent service. Well stocked store. Highly recommend

June 19, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Diana,

Thank you for your feedback! We’re glad to hear you received excellent service and found the store well stocked. We truly appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and great showroom.

Great service and great showroom.

June 18, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Priya,

Thank you for your kind review! We're delighted to hear you had a great experience with both our service and showroom. We appreciate your support and look forward to helping you again in the future! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience at Dynamo Fitness Brendale. Knowledgeable staff and excellent showroom.

June 17, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kym,

Thank you for your wonderful feedback! We're thrilled to hear you had a fantastic experience at Dynamo Fitness Brendale. Our team takes pride in providing knowledgeable service and a great showroom experience. We appreciate your support and look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Happy with everything we purchased

Happy with everything we purchased, one part was damaged but the warranty department was quick to get the replacement dispatched.
All the staff were nice and accommodating.

June 8, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ben,

Thank you for your wonderful review! We're delighted to hear you're happy with your purchase and that our warranty team was able to quickly resolve the damaged part. We truly appreciate your kind words about our staff and are glad they could provide a positive experience. Thank you for choosing us, and we look forward to serving you again!

Best regards,
Dynamo Fitness Equipment

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