Dyson Deutschland Reviews 

I was waiting for 3 weeks to get it delivered. Support told me it's out of the stock. Nothing was said on the website during the order. If I had known it, I wouldn't have ordered.
The product overall is awesome, but wouldn't recommend to buy it directly from Dyson.

Final update: the damaged piece was sent free of charge as per warranty regulations.

Update 1: after expressing that the solution proposed is not really a solution because the warranty is still valid and the problem is given by poor quality screw used, I heard back and was asked to provide the home address for them to send the piece.
If I receive it, I will come back and update again.

Original: I'm very disappointed to say the least.
I bought a v15 detect and it's still in warranty!
The wheel on one of the attachments for carpets broke because the screw inside broke, it is clearly visible. It has always been used in the most normal way.
What dyson customer service gave me was a link to order the whole new attachment that is 115€ when clearly everything still works except for the fact that the wheel detached.
I will not order the whole piece and even if I wanted to, it's sold out.

Just an awful experience ever!
I placed an order on the site, for which funds were charged, and then it was canceled, the funds have not yet been returned! (more than 14 days have passed). Then I placed a new order, for which I was given different information each time in support, and two weeks later it was also canceled!!
Why do they place advertisements everywhere for products that actually do not exist!
A separate remark to the support staff, who simply write off meaningless phrases and do not help at all in resolving the issue. Absolutely irresponsible and unprofessional approach to customer service!

Dyson v12 - don’t buy it. Producer have no accessories since months for that. You can buy something in eBay - used. Accessories for v15 have bigger pipe so not suitable. Well done Dyson, well done :/

It was a very bad experience.
I have a V10 vacuum. I'm already not happy with it. The filter broke and you ordered me a filter. I paid for it. Two days later you canceled the shipment because there was no stock. Apart from this disgrace, you didn't even refund the 6 euros shipping fee you charged me!!!!!! Refund my money!!!

Feel like I finally have a really clean apartment!

Worst customer service ever! I have purchased a vacuum cleaner, they have sent it with DHL and... it is gone! Delivery status is not changing for 2+ weeks now and customer service tells me to return the thing I have never recieved. And they will "pass the case to the respective department." Hey, I am sitting third week without vacuum cleaner - return my money first and than solve your problems with DHL! 17 days from contacting customer service - still no solution and no money back :(

The ability to communicate swiftly via WhatsApp and, most importantly, the actions taken to replace or correct our issue.

All went smooth and the customer support was amazing. In the end the product was defective but within a day ( it was Sunday) I had a replacement arranged :)

Bad experience the whole way.

I bought a Dyson Airwrap as a advent present for my fiance, I made the purchase directly from Dyson the 24 of November and after the send me the wrong model it took 3 tries for them to send kind of the correct one. So as of February, I could finally give the present back to my fiance. It honestly made me hate Dyson so much I brought back a Air purifier I got as a Christmas present. And will never buy anything with there name on it again.

Yeah no the only good thing about it is the diffuser, it is heavy and gets super hot even at the lowest temp setting. Its a great hair dryer but definitely not worth the price my other hair dryer literally does a better job without frying my hair even with heat protectant it fried the so much. The hair was very dry and brittle after just using it once. So guys do not splurge if u wanna use the diffuser think about it if not dont.

Our vacuumcleaner's laser part stopped working after 2 years and when we wanted support from the customer service to repair it , they asked to charge for 125 euro which is actually the same amount of the vacuum clear's head price. So you buy a product over 600 euro and you cant get any repair service afterwards or it costs as it is original price .This is ridiculous!

I had a query regarding the price I was charged. I was over charged after using a discount code.
With the code during the order it was €499 but was charged €509.
Call the support line logged the case but heard nothing since.

Horrible experience buying from them, i bought from them Doing black Friday, as a present for my Fiance, she wished for a Airwrap Long, when i gave it to her in December, we realised they send me a short model instead. after a month of communication, we managed to get a return label and a new on arrive, but the same model except for the fact it had an old brush.... But still SHORT!! and 2 weeks ago, the told me sorry we made a mistake again, but since that, they dont answer. as its a present its very annoying, i just want the right product.

I have just returned a Airpurifier i bought from them from Saturn, and i will never touch a Dyson product after this treatment !!!!!!!

The Airstrait is the best product to have the hair completely straight, from wet to dry in minutes. The only downside is that the straighter metals do not get warm, so it’s hard to stylish the dry hair. Besides that is worth every euro

Dyson vacuum cleaners are absolute the best. My old one lasted 11 years before it gave up the ghost this new one is even better the suction, the ease of movement and the ease of use is outstanding. From preferring to delivery two days later was super fast. 100% recommend.

Perfect! Thank.you

simply perfect - thank you very much