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e-Careers Ltd Reviews 

15,165
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many highlight the exceptional customer service, noting the personalized approach and willingness to find solutions. The user experience is frequently described as easy and straightforward, from enrollment to navigating the learning platform and accessing course materials. Reviewers appreciate the efficiency and clarity of the service, with quick response times for queries and well-structured courses. However, some people were dissatisfied with issues like messy email communication, incorrect course delivery, and difficulties in obtaining clear support. A few customers also noted problems with the website functionality, such as repetitive introductory videos blocking access to content.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the learning platform... See more

Service

Users describe positive interactions with service, highlighting helpfulness and quick responses from staff.... See more

Response time

Customers consistently note positive experiences with response times, highlighting quick and helpful replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m a new student and initially felt quite confused. I wasn’t sure how to navigate the AAT website or use the eCareers platform. However, Piyush Chowdhari, the customer executive, was incredibly hel... See more

Company replied

Rated 5 out of 5 stars

Found the process of enrolling extremely easy for my CIPD level 5. Luke was very helpful and made sure I had the best deal available, which helped, as this is completely self funded. Luke answered all... See more

Company replied

Rated 5 out of 5 stars

Great course content and variety of course. tutors available whenever needed, all necessary resources provided and much more available on the website. Tutors friendly and professional as are the cu... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience with customer service. The lady advisor was very friendly, polite, and professional throughout our conversation. She was extremely helpful and took the time to lis... See more

Company replied



Company details

  1. Career and Education Provider

About e-Careers Ltd

Written by the company

At e-Careers, we are dedicated to transforming the training industry with our innovative solutions that create professional growth and economic progress. Our mission is to make learning accessible and impactful, closing the skill gap in today’s fast-changing world.

Since 2011, we have led the way in delivering online training supporting a wide range of learners from across the globe.

Our diverse portfolio of online instructor-led and self-paced courses includes, accredited courses, skills bootcamps, work-experience programs, and government-funded apprenticeships, all designed to support career growth and workforce development.

Driven by technology and innovation, we create affordable, engaging, and effective online training to help shape brighter futures.

Each year, thousands of learners, businesses, and educational partners trust us to enhance their skills and opportunities.


Categories

Join a community of over 630,000 who have relied on e-Careers to achieve career success, whether you’re advancing your own career or developing your team.

Why We Exist

Written by the company

Our Purpose
A platform to help change lives for good.
Our Vision
Empowering the world through pioneering solutions designed to create careers and bridge the global skills gap.
Our Mission
Continuous innovation in upskilling on a mass scale.

Why Choose e-Careers

Why every year, thousands choose e-Careers

e-Careers is a recognised leader in online professional qualifications with over a decade of experience, serving a global community of more than 630,000 individuals and businesses.

Renowned for our commitment to quality, e-Careers has received multiple awards and industry nominations for its dedication to upskilling.

Collaborating with over 50 strategic partners, including colleges, universities, trade unions, and government bodies, we have solidified our reputation as a trusted global training provider.

With an "Excellent" rating on Trustpilot, e-Careers ensures quality through courses designed and delivered by acclaimed tutors with both industry and academic expertise. Each program is meticulously developed in-house, emphasising innovation and relevance.

Our students benefit from one some of the highest pass rates in the industry, gaining employer-sought skills backed by internationally recognised certifications.

Affordability and accessibility are core to e-Careers’ mission. Flexible 0% interest finance plans and a price match guarantee make high-quality training attainable for all. Transparent pricing with VAT included ensures no hidden costs.

Learning is entirely flexible, with courses accessible anywhere, via a state-of-the-art online platform compatible with all devices.

In addition to exceptional training, e-Careers supports students with free career services, exclusive Totum Pro student discounts, and referral rewards.

With a focus on empowering learners, e-Careers combines expertise, innovation, and affordability to deliver unmatched value and impact in professional education.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(15,165)

370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Piyush answered all the questions that…

Piyush answered all the questions that I had.

April 24, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello there,

We're happy to hear that all of your questions were answered. Thank you for sharing your positive experience with us.


Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

I had a good experience with e- careers…

I had a good experience with e- careers from the very start, James one of the agents was very helpful took his time to explain me thoroughly about the course and answered every single question that I had, thanks to that and obviously my own dedication I past my level 3 on HR and I’m working already and because I really enjoy my new role I decided to do the level 5 which I already started. Is a great experience just need time , consistency, patience and dedication. 😊

April 21, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Veronica,

We're happy to hear that you had a positive experience from the start. It's great to know that the course explanation was thorough and helpful, leading to your success and new role. We appreciate you sharing your experience and wish you well in your level 5 studies!


Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

Pisyush was extremely helpful and got…

Pisyush was extremely helpful and got everything sorted for me very quickly. Highly recommend!

April 20, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Florence,

We're happy to hear that you received quick and helpful support. We appreciate your recommendation and are glad we could efficiently assist you.

Kind regards,
The e-Careers Team

Rated 5 out of 5 stars

Great customer service

Today i booked my third exam of aat level 2. And piyush is the one who booked all three of my exams. He’s always very kind and helpful throughout the call. He’s very polite and clears all my doubts. Thank you ecareers and piyush for helping me to chase my dreams.

April 21, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello there,

We're happy to hear that your experience booking your exams has been positive! It's great to know that our team member was helpful, kind, and polite and cleared your doubts. We appreciate you taking the time to share your feedback.

Best regards,
The e-Careers Team

Rated 5 out of 5 stars

The adviser i spoke to was welcoming…

The adviser i spoke to was welcoming and patient with all the questions I had about the course I was interested in. Talked me through all the processes to get me signed up as quickly as possible.

I'm at the start of my course and if that is anything to go by it will be a fabulous experience

April 15, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Frances,

We're happy to hear that the adviser was welcoming and patient while assisting you with your course enrollment. We appreciate you highlighting the efficiency of the sign-up process and wish you a fabulous experience!


Best regards,
The e-Careers Team

Rated 5 out of 5 stars

Execution time

Execution time. Customer support was excellent.

April 13, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Shelton,

We're glad you found our customer support excellent and appreciated the execution time. Thank you for your feedback!


Best regards,
The e-Careers Team

Rated 5 out of 5 stars

Content is great and easy to navigate…

Content is great and easy to navigate to get the study material.

April 15, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Salman,

We're happy to hear that our study material is helpful and easy to access. Thank you for your positive feedback; we appreciate it.

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

Very Informative.

April 8, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Mark,

We're glad you found our customer support informative. Thank you for your feedback!


Best regards,
The e-Careers Team

Rated 5 out of 5 stars

I had my call answered within a minute

I had my call answered within a minute, Piyush was super fast and helpful. Thank you for your help.

April 10, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Daisy,

We're happy to hear that you received prompt and helpful support! Thank you for letting us know about your positive experience.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Very pleasant person.

April 10, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Maxine,

Thank you for your kind words! We’re glad to hear that you had a pleasant experience with our support agent. Your feedback means a lot to us and encourages our team to keep delivering friendly and helpful service. If there’s anything else we can assist you with, please don’t hesitate to reach out!

Best regards,
The e-Careers Team.

Rated 4 out of 5 stars

Affordable price

Marketing strategies, course consulting and advice, easy platform to use, tutor support programmes, inclusive of additional courses in every course package, affordable cost of learning, 24x7 study mode, mock tests and providing study materials.

April 6, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Abraham,

We're happy to hear that you found our platform easy to use and appreciated the course content, tutor support, and affordable learning cost. We appreciate your feedback on our marketing strategies and course consulting.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Lean six sigma yellow belt

It was an amazing experience. The trainer, Jay Yan is excellent at his work.

March 30, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Lawrence,

We're glad you enjoyed your experience. We appreciate you acknowledging the team's hard work and thank you for your feedback.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Highly Recommended

As I was moving from the Education sector to the Financial sector and totally new to Accountancy I must say it was a challenge finding a good professional provider. There were so many options available but I can honestly say I have absolutely no regrets in choosing E careers. They have been fantastic from the very beginning and with just one exam away from completing my AAT level 4 qualification I can confidently say I'm so glad I chose E careers. My tutor Karen is amazing. A message away from help everytime. She is so approachable and highly experienced. I completed all my AAT levels using her teaching tutorials. The customer service is also of a high standard. They have assisted me when I've needed to reach out and been extremely helpful. If your considering E careers as an option, don't hesitate. They won't disappoint!

April 5, 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Arifa,

We're happy to hear that our services supported your career transition and AAT studies. It's great to know that you found our teaching tutorials and customer service helpful. We appreciate your positive feedback and wish you success in your final exam!

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Good course and course material I can…

Good course and course material I can easily access on my IPad. Reasonably priced as well.

March 30, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Jeremy,

We're happy to hear that you found the course and materials helpful and accessible on your iPad. Thank you for your positive feedback and review!

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Very efficient alongside a really good…

Very efficient alongside a really good website

April 2, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Daire,

We're happy to hear that you found our services efficient and our website helpful. Thank you for your positive feedback!

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

The response prompt and precise

The response prompt and precise

April 2, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello there,

We're happy to hear that our responses were helpful and precise for you. Thank you for your feedback.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

I would recommend...

I've just finished AAT Level 2 Accounting with e-Careers (result pending!) but I've been really pleased with the resources and tutor support on offer, it's made the course really easy. On to Level 3 with them now! I would definitely recommend them and the live lessons with Karen Groves have been very helpful!

March 31, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Jamie,

We're happy to hear that you found the resources and tutor support helpful for your Level 2 Accounting course. We're glad Karen's live lessons were beneficial, and we appreciate your recommendation as you move on to Level 3!

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

CIPD Level 5 - James Myers (Career Consultant)

I recently enrolled onto a CIPD Level 5 course by James Myers from e-Careers.

What a fantastic experience, James was very welcoming, informative and knowledgable. A credit to the company.

I cant wait to begin training!

April 2, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello there,

We're happy to hear that you found the course informative and that you felt welcomed. We appreciate your positive feedback and are glad you enjoyed your experience. We wish you the best in your training!

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

Easy to use and deal with

Easy to use and deal with

March 31, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Craig,

We're happy to hear that you found our services easy to use. We appreciate your positive feedback!

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

I’ve been reallSupportive Tutors and Brilliant Resources Throughouty pleased with the AAT…

I’ve been really pleased with the AAT Level 2 training provided by E-Careers. The quality of the learning resources has been consistently high, making it easy to follow and build confidence as I progressed through the course.

The tutor-led live sessions with Karen have been particularly valuable. She explains topics clearly, answers questions thoroughly, and makes the sessions engaging and easy to understand. Alongside this, the additional resources available through my Association of Accounting Technicians membership have really helped to reinforce my learning.

I’m now almost finished with Level 2 and feel it has given me practical, real-world knowledge that I’ve been able to apply in my current role. I’m looking forward to progressing onto Level 3 and continuing to build on what I’ve learned so far.

March 31, 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Samantha,

We're happy to hear that you're pleased with the AAT Level 2 training and the learning resources. It's great to know the sessions were engaging and easy to understand. We appreciate your positive feedback and wish you success in Level 3!

Kind regards,
The e-Careers Team.

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