E-Go Bike Reviews 395

Great bike and good communications from seller. Bike has good range. and plenty of power to flatten any hill.
Solid good quality build. Digital display screen very good and has 3 display modes.

Had our bikes a few months now and I have to say, wow, brilliant, these have changed our world we use them on our boat and in our camper, they’ve already been to Amsterdam, Bruges and now up the Thames on the back of our boat, wouldn’t be without them! Thanks e-go, brilliantly thought out.

Hi there, I always say a company is only as good as it’s after sales service. So this company are right up there with the very best . Only had a minor problem with one of the bikes we bought. We notified them of the problem and they exchanged the bike the very next day with personal delivery. You’ve got it right, well done .

First class customer service from Glenn from start to finish. The bike itself (e-go Max) is everything I expected it to be and more, and I'm so pleased I opted for a bike with gears - that's for my personal circumstances of course. If you are looking to purchase a folding e-bike, no need to look elsewhere - you won't be disappointed.

Customer service was first rate from Glenn. The bikes were dispatched very quickly after ordering. One had been damaged in transit and Glenn arranged a replacement bike which came the next day. Have been out on the bikes and are very happy so far.

Excellent service. Answered many questions in a friendly manner and replaced a bent stand without quibble. Bikes are as expected and the bundle price for two represented a significant discount. Looking forward to leisurely rides.

It was a smooth purchase. I love the bike. The only negative is that it’s heavy. But I’ve decided to take that on as part of the excercise.

After researching some of the best makes, was lucky enough to find "nearly new" Lite+ for my wife and Max for me. These are both excellent bikes and e-go were happy to help when I had a query. A lot to be said for buying from a UK based supplier offering parts, accessories and advice.

Clear website, easy to chat online. Efficient service & quick delivery.

I bought 2 e-go max bikes. They arrived well packed next working day. Rear mudguard assembly instructions were inaccurate and could easily be improved but full assembly only took about 20 minutes.

If I could give more stars I would the ego lite is a great little bike and the professionalism and service from Glenn and the team is second to none Thanks to all

All good thanks.
Good communication with Glenn.
Pleased with bike so far.
Thanks.

I am really happy with it, I had never tried an e-bike before and it's just perfect to go to work. Also top customer service

I had researched e-bikes for a long time and the Go Max Plus kept cropping up in the top 3, so I decided to take the plunge! I can say the service was great, the bike is better than expected, it does exactly what they say and it’s a good looker!

Next day delivery and the bike is great.
Throttle a waste of money though.

I purchased 2x E-Go bikes some time ago for our motorhome and to help my wife get around after her total knee replacement op.
They are incredible fun to get around on and give us a new lease of life as we are in our 60’s.
I gave a 5* review years ago, so why am I back on???
The after sales customer service over time has been incredible, not just courteous, efficient and ‘can do’ attitude but simply amazing!
Thank You.

My partner and I have electric mountain bikes which are great but I have recently changed car and they now no longer fit easily inside, we didn’t want the hassle off getting a tow bar fitted so we decided the best option for us is folding bikes. I found e-go after a lot of internet searching and after chatting with Glenn who was most helpful & answered all of my questions. I bought 2 e-go max bikes mainly for the increased battery size and weight limit. They arrived quickly and after some assembly fitting the mudguards and front light a quick charge they were ready to go my first impression is how sturdy they felt for a small looking bike. We took them to Cornwall for a week & they coped easily with all the hills & tracks we road. I would highly recommend these bikes & many thanks to Glenn for great customer service.

I had to return my first e-bike as it had a few issues a couple of months after purchase, (NOT an E-GO bike) and I was starting to feel overwhelmed by the choices so I took to the online chat for advice.
Katie was great and not pushy in any way towards any particular model, and I made my purchase along with a few added extras. The bike arrived really quickly the next day and I spent a careful couple of hours adding the mudguards, rear rack, pedals and a comfy seat. I need to cycle over some particularly bumpy terrain where I work! Glenn was patient and very helpful answering my barrage of questions via email and I am very grateful to him for that. I have used the bike for the first time today on my commute to work and it performed beautifully. The battery has held up both going to work and the return journey, where my previous bike would need charging whilst I was at work due to the three rather large hills I have to climb on the journey.
The only reason I have not given 5 stars is that the Lite only has one gear, yes I knew this when I bought it but my previous bike had 6 speed gears, even though it was cheaper. Also, I purchased a lock but sadly it's only a Sold Secure Bronze level (I couldn't find the information on the page and sadly made the wrong assumption and purchased it without asking first), my insurance requires a minimum of a Silver level so I need to find an alternative.
On the whole so far I am very happy with my purchase and the level of customer care I have received. I will certainly recommend both the bike and this company to anyone who asks me.

Have pondered long and hard before buying a e-bike and finally settled for the E-GO MAX. Ordered on the Jubilee Bank holiday weekend, confirmation email on the Monday having been dispatched and arrived on the Tuesday. Excellent!! Have used on my holiday this week staying by the Kennet and Avon Canal in my caravan. 30 miles covered and everything perfect!!!

Fast delivery and as expected. Have taken it for a few runs, and it is superb.
Very pleased