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E-Infinity Online Camera Store Reviews 4,976

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TrustScore 5 out of 5

4.9

Photo Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 788 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often highlighting them as the best available for the equipment they desired. People are also very satisfied with the quality of the products, frequently noting that items arrive brand new and in perfect condition. The ordering process is described as easy, with good communication and prompt dispatch. However, some customers mentioned that delivery times can be a bit longer than expected, sometimes taking around 10 days or more to arrive. A few reviewers also expressed concern about the packaging, describing it as insufficient or lacking protection for valuable items. Additionally, some people noted high shipping prices to certain international locations and occasional delays in receiving tracking numbers.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many customers report receiving brand new,... See more

Delivery service

People report positive experiences with delivery service, frequently praising fast shipping times and timely... See more

Price

Users describe positive interactions with price, consistently highlighting that prices are very reasonable,... See more

Order

Customers had positive experiences with the ordering process. Many reviewers praised the easy ordering, good... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received products in perfect,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used e-infin many times, always a good experience. Easy ordering, good comms, items despatched quickly and securely and of course amazing prices. If you’re hesitant about ordering from them, don’... See more

Rated 5 out of 5 stars

Exactly as promised, good price, and great customer experience (e.g. they inform customers in advance if there can be delays in delivery caused by any situation (e.g. public holidays, Christmas overlo... See more

Rated 5 out of 5 stars

Ive used e-infinity for nearly 10 years and never had an issue. I've ordered 7 Nikon bodies and I think about 8 lenses in total over that time (for weddings). Exceptional service and my gear normally... See more

Rated 5 out of 5 stars

Absolutely fantastic company to deal with. Best price for the equipment I wanted ...Nikon Z6 Mark3,Telephoto Zoom Lens 100 to 400 and 1.4 tele converter. First class service and I would certainly re... See more

Company details

  1. Photo Shop

Written by the company

E-infinity is an online retailer providing a wide range of brand new photographic products with over 15 years of experience in the industry. We committee to be a trusted destination by offer the best deals for photographers of all levels.

Contact info

100% New Digital Cameras & Lenes

14-day returns. 12 months warranty.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Reliable service

Reliable service, fast delivery, and high-quality products. Their prices are competitive, and the ordering process is smooth and secure.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered 3 times at E Infinity

I have ordered 3 times at E Infinity: a Canon R3, a RF 45 mm f1.2 and a RF 14-35 mm f4.
Everything has already been smooth and straightforward, with the best available prices and no additional costs ( no need to pay afterwards any hidden extra tariffs : everything is included).
The pictures of the shipments during preparation is a great plus.
The materials are perfect.
Highly recommended!

February 10, 2026
Unprompted review
Rated 4 out of 5 stars

Very good price

Very good price, good delivery, great packaging.

They promise free delivery, but I had to pay 46 Euro and I live in an EU capital, not in the tundra :-)

So, caveat emptor, check the transport fees before you pay.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this website over other like MPB

An excellent website for fair pricing when buying photography gear! As a photography student, staying within budget shouldn't compromise quality and longevity, I am extremely happy with the customer service, product quality and overall experience. Highly recommend this website to ANYONE looking for camera gear!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great !

What they state on the website is accurate. The delivery times are satisfactory. Whenever I had any questions, the responses were immediate and clear.

January 16, 2026
Unprompted review
Rated 4 out of 5 stars

Good product, super price, a bit slow delivery


I bought a camera and lens kit. The product is perfect and sold at a much lower price than in my country (though the warranty is a little different). Communication was pleasant and fast. Shipping was a little slower, taking almost two weeks. Considering the savings, it's fine, but there's room for improvement.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased various photographic…

I have purchased various photographic items from this company over the years and have always found them good to deal with. Items have been received on time and at very fair prices. I am happy to recommend them.

January 6, 2026
Unprompted review

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