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E-Infinity Online Camera Store Reviews 4,958

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TrustScore 5 out of 5

4.9

Photo Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting that items are brand new and work flawlessly. Many people are particularly impressed with the competitive pricing, finding the costs significantly lower than other retailers, which allows them to purchase high-quality gear. The delivery service is frequently described as prompt and efficient, with customers appreciating the communication throughout the process and the secure packaging. However, some customers also noted that delivery times can occasionally be slower than expected, with some orders taking around 7-10 days or even longer to arrive. A few people mentioned issues with tracking numbers, either receiving them late or not at all, which caused some concern. Additionally, a small number of reviewers felt the packaging for expensive items was insufficient, raising worries about potential damage during transit.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers consistently praise the... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and unbeatable... See more

Order

Customers consistently note positive experiences with order processes. Many reviewers praise the smooth... See more

Quality

Users describe positive interactions with quality, consistently reporting that products, such as lenses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly as promised, good price, and great customer experience (e.g. they inform customers in advance if there can be delays in delivery caused by any situation (e.g. public holidays, Christmas overlo... See more

Rated 5 out of 5 stars

Ive used e-infinity for nearly 10 years and never had an issue. I've ordered 7 Nikon bodies and I think about 8 lenses in total over that time (for weddings). Exceptional service and my gear normally... See more

Rated 5 out of 5 stars

I purchased a Nikon Z 14–24mm f/2.8 lens at a more than advantageous price. It usually sells for around €2,200, but I paid less than €1,500, saving about €700! I ordered the lens on December 19 a... See more

Rated 5 out of 5 stars

E-Infinity offer incredible prices, some people may think they are too good to be true and be put off. I have purchased several lenses and camera bodies from them and they have all been brand new and... See more

Company details

  1. Photo Shop

Written by the company

E-infinity is an online retailer providing a wide range of brand new photographic products with over 15 years of experience in the industry. We committee to be a trusted destination by offer the best deals for photographers of all levels.

Contact info

100% New Digital Cameras & Lenes

14-day returns. 12 months warranty.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

great purchase

Lens arrived a couple of days before expected, no issues. Emails were answered promptly and accurately. Would recommend and buy again. Prices are fantastic.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Shipped to Canada in 7 days

Shipped to Canada in 7 days, tracked the package through Fed-Ex the entire time. No additional taxes/fees. Saved about $1300 can., on a Nikon Z6iii…absolute deal!!! I won’t hesitate to buy future gear from E-Infinity

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

First time, but not a last time

I was a little afraid because I just ordered it for the first time. My friend said that he ordered almost everything from here and it was very good. So it's been about 2 weeks and I've had the camera. It was done at a super good price. So much happiness! There will be another order for sure!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered from E-Infinity a few…

I have ordered from E-Infinity a few times in recent years and the service has always been good. My latest purchase arrived within the time frame specified (boxed new). Great prices - No complaints. I would use them again.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

The buying experience is great

The buying experience is great, they keep you informed all the way, took about a week to arrive which is fine due to the amount you save on uk prices, bought 5 or 6 items over the years and never had a problem,

March 3, 2026
Unprompted review
Rated 4 out of 5 stars

Prices are great

Prices are great, great and fast customer service. I bought 2 cameras in the span of 6 years from e infinity. And both arrived mint new no damage or anything. The only downside is a bit slower shipping times and that's it. Would recommend.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Customer-focused approach.

This was my first time ordering from them, and it was a fairly high-value purchase. I received updates about everything, and all my questions were answered thoroughly. Anyone ordering from them should be aware that delivery may take longer, but the package will arrive — mine took about 3 weeks.

A huge plus is that the day after I placed my order, the price of the product I bought dropped by €200. After the package arrived, they refunded me the difference within a few days. Their customer-focused approach is truly impressive. Thanks again for the excellent shopping experience!

March 25, 2026
Unprompted review
Rated 4 out of 5 stars

Sony a6700

The product was exactly as described & the price of the camera and the lenses, represented a considerable saving on UK pricing. Delivery took a little longer than normal but this was due to Office shutdown over Chinese New Year.

February 24, 2026
Unprompted review

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