Positive engagement with a friendly guy who has given a fantastic pitch about E Gas and electric. I've been considering switching providers, and it's a really fortunate turn of events that this has ha... See more
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See what reviewers are saying
Liars, they come to your door, don’t leave without a yes and then now my energy suppliers are separate because they lied. Also promised a warm home discount but never materialised it
I rung because there was a problem with my gas. I spoke to a lady called Temiah and she was so helpful. She walked me through the problem step by step, and got my gas meter back up and running while I... See more
Switched to E from Scottish Power after numerous issues with them. I found E has great customer service and definitely get more for my money when i top up. The app is very easy to use too. I would de... See more
Company details
Information provided by various external sources
E is a British gas and electricity supplier with low prices, loyalty credit, no exit fees and a UK call centre
Contact info
United Kingdom
- e.org
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We found the app really easy to…
We found the app really easy to navigate, and very user friendly. Will recommend to friends and family.
Uk energy call centre too top up and…
Uk energy call centre too top up and quick to use
Bogus gas man type sales technique
Bogus gas man type sales technique.
Phoned to cancel, 20 minutes on hold to do so.
Was with utilita a long time but better…
Was with utilita a long time but better rate with e
Great service would definitely recommend
Great service would definitely recommend
The app is really easy to use
The app is really easy to use, great company!
Great prices
Great prices, it was easy to switch over and customer services are so helpful!
Great company and app is really easy to…
Great company and app is really easy to use.
What a lovely experience
What a lovely experience! Service was perfect. Would choose again!
App is so easy to use
App is so easy to use! Great customer service! Couldn’t recommend more!
If you need prideful life never be with…
If you need prideful life never be with these corn artist. It’s not a business. It’s just cheering innocent people in UK. 30 min to answer phone call. No gas and electricity for 2 days and still cannot send anyone to fix the issue. Will charge them for criminal offences to not supply utility to innocent people
Photo 1 in review by ajish george
Your service full rubbish and you are rubbing people
Your service full rubbish and your gas & electric very expensive in 3 weeks I paid £200 just electric. When you set up smart gas and electric to my house now over 3 weeks I am waiting for key and cart for top up how long i should waiting for it ? And when I calling over 15-20 minutes nobody anser fhone your are full rubbish. I am going to change my supplier. Please nobody waste money and time with this fake and expensive company they never not help
Compared to other companies you get…
Compared to other companies you get through very quickly. I called in and a lovely gentlemen helped me understand the app and now its brilliant. Prices are much cheaper than BG
Great company great service and cannot…
Great company great service and cannot fault. Knocks spots of Eon, EDF and BT.
I didn't expect much when I switched to…
I didn't expect much when I switched to E from my previous supplier around 6 month ago because I always thought all suppliers was the same. Since Iv been with E Iv been nothing but impressed. The customer service is brilliant ( I spoke to them a few times) the response times are efficient, the prices are the cheapest Iv encountered and for the first time I'v qualified for the warm home discount! Not one single complaint, so if your thinking of moving over, I doubt you'll regret it. I tell all my family and friends to switch to E!
Also, shout out to Charmaine who was very patient with me today and was very friendly and professional. All a lovley team.
Thank you!
I had a brilliant chat with my call…
I had a brilliant chat with my call holder Joe who was able to help me with a few queies i had regarding my metre.
Excellent customer service
Excellent customer service
Very professional and helpful
Great service - Joe was brilliant
Great service, spoke with Joe today he was really helpful and showed me the best rates available, would 100% recommend E!
The young man was very helpful and…
Joe was very helpful and explained everything thoroughly. Very polite happy with my service
Since I have changed over I haven’t…
Since I have changed over I haven’t been putting as much money in as my last supplier
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