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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers are particularly pleased with the pricing, finding it to be very competitive and often better than other retailers. Many people appreciate the quick delivery of products, with several mentioning receiving their orders within a few days and some even earlier than expected. The quality of the products received is also frequently highlighted, with customers noting items arrived in excellent, sealed, and genuine condition. However, some customers experienced issues with delivery times, reporting delays or a lack of updates on their orders. A few people also encountered problems with digital codes not being delivered promptly or at all, leading to concerns about the legitimacy of the site. There were also instances where orders were unexpectedly canceled without proper communication, and some customers received products without original packaging, raising doubts about their newness.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the genuine and new condition of... See more

Order

Customers had ambiguous experiences with order fulfillment. Many reviewers praised fast delivery, with some... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery, with some... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise it as a trusted and reliable... See more

Price

Users describe positive interactions with price, often noting that the prices offered were the lowest among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a league of legends gift card worth 830INR, went through flawlessly, was delivered within the quoted time. well tbh, when I had ordered, the website said the order was completed and I had n... See more

Rated 5 out of 5 stars

I ordered death stranding director's cut PS5 game disc and got it delivered from Bengaluru to Mumbai in just 3 days despite having limited staff at the time. Communication was good, prompt replies, sm... See more

Rated 5 out of 5 stars

Bought 4 different pc games , they were sealed , condition was very good and pricing was worth it . Though delivery took 2 more days , it was worth the wait. I would suggest them to include more phy... See more

Rated 5 out of 5 stars

I purchased Xbox Pulse Cipher controller from e2zstore which i could not find in any other online or offline stores. I placed the order late on the night of 1st Jan and received the controller on 3rd... See more


Company details

  1. Video Game Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. Game Store

Written by the company

We are E-commerce retailer for Video Game Consoles (Playstation, XBOX, Nintendo Switch, PC) , Gaming Titles, Accessories and electronic items


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Terrible experience with E2Z

I had a terrible experience with E2Z STORE and want to share it with everyone. (Order ID 625982)

*NEVER BUY ANYTHING FROM E2Z STORE.*

I ordered a HORI SPLIT PAD PRO from them on 3rd December. On 9th December, I asked for an update and was rudely told the delivery date was 16th December, as it had already been communicated before placing the order. On 14th December, when I followed up again, they blamed the delay on floods in Chennai. On 17th December, they claimed the product was still in transit to India and would be delivered by the 28-29th weekend.
These were all lies.

When I called again today (28th), they admitted the product was not in stock. When I asked why they did not update me sooner, they said, “Abhi update kiya na” and “We operate like this only".
When I mentioned posting about my experience, they rudely said, “Do whatever you want,” and hung up.

They lack professionalism, basic decency, and minimum courtesy while talking.
Thankfully I had opted for cash on delivery, saving me the trouble of chasing a refund.
I strongly suggest avoiding E2Z STORE altogether. If you must, only buy on COD, but there are much better and more reliable options available.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

BULLSHIT SERVICE WHY HAVE YOU PUT THE…

BULLSHIT SERVICE WHY HAVE YOU PUT THE OPTION OF EMAIL DELIVERY IN PLAYSTATION CREDITS WHEN YOU CANT GIVE THE CREDIT INSTANTLY
ALWAYS ASKING THE MONEY BEFORE YOU DO PROVODE ANY SERVICE I HAVE ORDER THE PLAYSTATION GIFT CARD AND HAVENT RECEIVED ANYTHING WHAT THE F_ck IS THIS

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

Order from e2zSTORE if you want to experience slow delivery times & bad customer service

I have purchased many consoles, games, accessories, etc., from e2zSTORE since 2022 and have recommended this website to my friends.

I recently purchased a game for my Nintendo Switch, and it took 10 days for them to deliver. What hampered my experience was that the seller did not respond to WhatsApp messages even though they saw them. I had to request multiple times for my order to be dispatched. Additionally, I have requested a bill copy for my Nintendo Switch several times, which I purchased from them, and they still haven't sent it to me.

If you are okay with waiting more than a week for your games to be delivered and can tolerate indifferent customer service, you can continue making purchases from e2zSTORE. For me, this will be my final purchase from them, and I will no longer be recommending this website to my friends.

December 21, 2024
Unprompted review
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Rated 3 out of 5 stars

Listed product not available

Money deducted, PlayStation voucher worth Rs 5000 not received. Would not recommend.

*Update- company provided refund, however disappointed that I did not receive the PlayStation voucher. Please remove it from your website if it is not available. Thanks.

December 19, 2024
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Your order could not be processed due to discrepancies with your billing address and actual location, as the system was unable to verify the details. Please review your billing information and reach out to our support team for assistance.

Rated 5 out of 5 stars

Most Trustworthy Website in India

If you want to buy PS5 games for a cheaper price and without the fear of scam and fraud, I'll blindly suggest you to buy from here, as they deliver within 2-3 days and the discs are totally legit with authenticity seal and packaging. Loved them!

November 26, 2024
Unprompted review
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Rated 5 out of 5 stars

absolutely love them.

absolutely love them.. i always all my codes from here this place is my goto xbox game pass pc renewal place as i don't like to give my debit or credit card info on gamepass ..codes usually get delivered within minutes 🔥🔥

November 1, 2024
Unprompted review
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