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Eadon & Co Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting that interactions are pleasant and informative. Many appreciate the personalized approach, where their financial goals and individual needs are understood, leading to tailored plans and clear explanations. The service is frequently described as excellent, efficient, and seamless, with people feeling involved and confident throughout the process. Some people were dissatisfied with the clarity of information regarding specific financial actions, mentioning that certain implications were not explained in advance. A few other people also felt that the number of advisors involved could be overwhelming initially, though they later understood their different roles.

What people talk about most

Staff

Consumers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the clear... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, pleasant,... See more

Customer communications

People report positive experiences with contact. Many reviewers found the company easy to contact, with staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered m... See more

Rated 5 out of 5 stars

Very much a pleasure to have had and, looking forward to, excellent experiences. Eden, covering a number of financial bases, has meant that we have been able to review and, reorganise our financia... See more

Rated 5 out of 5 stars

Both Eliot & Dan were amazing, we never felt like they were talking down to us and they explained everything in a very coherent way. I wouldn’t hesitate to recommend their service to anyone. A ve... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Eadon & Co, mainly Dan and Becci. They have guided me through my pension journey, releasing tax free funds and investing the remainder in a new plan tailored to my needs. From m... See more

Company replied


Company details

  1. Financial Planner

About Eadon & Co

Written by the company

At Eadon & Co, we’re dedicated to providing personalised, easy-to-understand independent financial guidance tailored to your unique needs.

With over six years of specialised experience and the leadership of our founder, Tim Eadon - who brings more than 30 years of expertise in independent financial advice - we’re here to help our clients navigate their financial journey with confidence.

Our team is made up of experienced advisers, paraplanners, administrators, client relationship managers, compliance, training, and competence professionals who all bring together centuries of experience in the financial world.

Tim Eadon, a Chartered Financial Advisor, has a distinguished career that includes serving as CEO of a respected finance society and as an examiner of the Chartered Insurance Institute.

Our advisers come from diverse backgrounds, including roles in FTSE 100 companies, top financial advisory firms and major investment banks.

At Eadon & Co, our goal is to provide you with clear, comprehensive advice that’s both effective and easy to understand. We’re committed to helping you gain a full understanding of your financial situation and working together to achieve your goals.

We’ve embraced the latest technology to make our processes smoother, more efficient and timely, ensuring you get the advice you need when you need it!

Our central investment committee, which includes our partners, carefully selects the best providers and investment funds in the UK to ensure your pensions and investments are well positioned for success.

We’re passionate about helping you reach your financial goals. Our commitment to exceptional service, and our proven process, ensures that we can help you improve your financial situation and achieve your dreams faster.

Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Rated 5 out of 5 stars

Transfer to Eadon & Co.

I was very pleased with the very efficient way Eadon & Co. handled the transfer of my Pension Find and look forward to many years of a fruitful relationship.

December 13, 2024
Unprompted review
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Reply from Eadon & Co

Thank you for your continued support and this 5-star review! We value your loyalty and are always here to ensure you have the best experience. We look forward to working with you in the years ahead.

Rated 5 out of 5 stars

Pension Transfer

They were informative, helpful and explained things simply. The transfer of pensions from annuity to drawdown was easily achieved.

December 23, 2024
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Reply from Eadon & Co

Thank you for your continued support and this 5-star review! We value your comments and are always here to ensure you have the best experience

Rated 5 out of 5 stars

What a fantastic company … easy to talk…

What a fantastic company … easy to talk to didn’t make me feel stupid for asking questions .. contacted me at least once a week either by phone or email to make sure I knew what was happening…
Customer service is second to none … brilliant team .. thank you

November 6, 2024
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Reply from Eadon & Co

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience. Providing exceptional service is always our goal, and your feedback means the world to us.

Rated 5 out of 5 stars

brilliant service

brilliant service

November 20, 2024
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Reply from Eadon & Co

Thanks for your 5 star review, we do really you taking the time to feedback. This keeps our staff motivated..

Rated 5 out of 5 stars

Really easy

No fuss, everyone I have spoken to has been so helpful. I would highly recommend.

December 13, 2024
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Reply from Eadon & Co

Many thanks for your 5 star review, it is always good to know that we have provided a great service.

Rated 5 out of 5 stars

Fantastic and friendly

Easy to contact and very friendly and informative advice.
I never felt like I was asking a silly question and they always gave me a full and un-biased answer.
Thank you Eaden & Co

December 11, 2024
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Reply from Eadon & Co

Thank you for the glowing review! We’re delighted to know that our efforts made such a positive impression.

Rated 5 out of 5 stars

Eadon Very friendly company

From my first conversation with the Eadon team they made me feel at ease and explained everything very precisely and to the point. The team kept me informed throughout the process not only by email but with friendly phone calls as well.
i would highly recommend this company to any of my family and friends.

December 10, 2024
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Reply from Eadon & Co

Thank you for the amazing 5-star review! Our team works hard to deliver the best experience, and it’s wonderful to see that reflected in your feedback.

Rated 5 out of 5 stars

Pension transfer

Thank you to Aidan/Rebecca/Zach for setting up my pension partial transfer . Kept informed during the process and costs/fees very transparent.

December 10, 2024
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Reply from Eadon & Co

Thank you for your fantastic 5-star review! We’re so pleased to hear that Aidan/Rebecca and Zach made such a positive impression on your experience. Our team works hard to provide the best service possible, and your kind words mean the world to us

Rated 5 out of 5 stars

An easy transition of pensions

An easy transition of pensions. From start to finish, everyone at Eaden were professional, fficient, courteous and helpful. I had several smaller pensions that I wanted to consolidate and I contacted Eaden to see what they could do to assist.
After several in depth phone calls and sufficient printed matter, I decided to go with a plan that they provided. Throughout the process, there wasn't ANY pressure, whatsoever, to sign up for a product. If the figures are correct and the forecasts accurate,. .. .WELL DONE GUYS!!!

November 20, 2024
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Reply from Eadon & Co

Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience with our service. Providing exceptional support is our top priority, and it’s great to know we met your expectations

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, went through everything with a fine tooth comb. Explained everything, answered my questions. Friendly and professional. Feel that I'm in very good hands.
Also handling my husband's pension - very happy

October 22, 2024
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Reply from Eadon & Co

Thank you for your amazing 5-star review! We're delighted to hear that our customer service team was able to provide you with such a positive experience. Your satisfaction is our top priority, and feedback like this reminds us why we love what we do

Rated 5 out of 5 stars

Pension Amalgamation

I recently worked with Eadon & Co. to amalgamate my pensions, and I couldn’t be happier with the experience. The process was quite complicated, and honestly, it wasn’t something I wanted to think about. Thankfully, the team made everything straightforward and simple.

They communicated consistently and effectively throughout, keeping me updated at every step. They also took the time to answer all my questions and provided clear, helpful information, which made me feel confident and informed.

I’m so grateful for their professionalism and support.

November 22, 2024
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Reply from Eadon & Co

Thank you for your fantastic review! We’re so happy to hear that you enjoyed our pension review process. It’s customers like you who inspire us to keep delivering our best!

Rated 5 out of 5 stars

So far so good

So far, everything has been great, straight talking down to earth advice from the whole team. Definitely recommend.

September 30, 2024
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Reply from Eadon & Co

Thank you so much for your great 5-star review! We're thrilled to hear that you had such a positive experience with our team. Providing excellent support is at the heart of what we do.

Rated 5 out of 5 stars

The company has your number 1 priority…

The company has your number 1 priority on your pension advisor information so you can make sure you get the right information for you

October 15, 2024
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Reply from Eadon & Co

Your kind words about our customer service mean so much to us! We work hard to provide the best support possible, and we're so glad to hear it made a difference. Thank you for the 5-star rating

Rated 5 out of 5 stars

Definitely recommend EADON & CO

I have recently used Eadon & Co to set up a couple of policies. From beginning to end the process was made easy by Georgio. He covered every element of the process thoroughly and provided excellent advice.
I feel confident with the products and any assistance I may need in the future.
Everyone who I have dealt with from Eadon & Co have been very helpful and friendly.

November 6, 2024
Unprompted review
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Reply from Eadon & Co

Thank you for the 5 stars! We're delighted to hear our team provided you with great service. We’ll be sure to pass on your feedback, as it encourages everyone to keep up the great work

Rated 5 out of 5 stars

Very helpful service

November 11, 2024
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Reply from Eadon & Co

Your kind words about our customer service mean so much to us! We work hard to provide the best support possible, and we're so glad to hear it made a difference. Thank you for the 5-star rating

Rated 5 out of 5 stars

Very friendly service from day one

Very friendly service from day one. Explained all the processes and what would happen and managed to get to the end of the process efficiently with everything clearly explained.

September 30, 2024
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Reply from Eadon & Co

Your kind words about our service mean so much to us! We work hard to provide the best support possible, and we're so glad to hear it made a difference. Thank you for the 5-star rating

Rated 5 out of 5 stars

Process and people to support my requirement

Seamless Process. Regular updates on consolidation of my pension pot. Good Informative discussion to understand my needs and suggestions to improve my life at pension age.

November 1, 2024
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Reply from Eadon & Co

Thank you for the glowing 5-star review on Trustpilot! We're thrilled to hear that you enjoyed your experience, and we truly value your feedback

Rated 5 out of 5 stars

good and clear service thank you Very…

good and clear service thank you Very helpful and supportive.

November 6, 2024
Eadon & Co logo

Reply from Eadon & Co

Thank you so much for your fantastic review! Knowing that we made a positive impact means the world to us, and your Trustpilot rating truly inspires our team to keep up the hard work

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