EagleCast TV Reviews 

302
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its smooth and buffer-free streaming, highlighting its reliability and ease of use. People frequently commend the customer service team for being exceptionally responsive, helpful, and knowledgeable, often going above and beyond to resolve issues quickly and professionally. Many reviewers appreciate the staff's patience and courteous approach, making interactions pleasant and effective. However, some customers found the initial setup process to be difficult, including issues with EPG updates. A few other people also felt that the service was unreliable at times, experiencing downtime or general dissatisfaction, with some even needing to seek alternative providers.

What people talk about most

Service

Reviewers mention positive feedback about service, with many considering it the best IPTV service around,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as amazing,... See more

User experience

Consumers find the user experience to be positive, with many reporting very little to no buffering and... See more

Response time

Users describe positive interactions with response times, with many reporting that customer support is quick,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blazing quick service & help. Best EPG, noting premiers or season/episode number & seldom “no info”. Doesn’t have my area locals or a couple favorites, but I’m getting hardly any buffering and above a... See more

Rated 5 out of 5 stars

EagleCast is more than worth the price. They offer a buffer free experience with a list of channels, shows and movies not found from any other provider. Their support is 24/7 where they are extremely... See more

Rated 4 out of 5 stars

I'm a brand new 3 day old customer. Had initial problems setting up the service (self induced) but once I got going, was very impressed. I was blown away how responsive and fast their customer service... See more

Rated 4 out of 5 stars

This is my 4th streaming service in the past 8 years. They are far superior when it comes to customer service and problem solving. Maybe not as many movies/series as every other service, but almost no... See more


Company details

  1. Movie Streaming Service

Written by the company

EagleCast TV is a North America–focused streaming platform designed to deliver premium entertainment with exceptional quality and reliability. Built for clarity, speed, and ease of use, the platform offers thousands of FHD and HD live channels, plus a vast library of movies, series, sports, news, and more — all in one place. Mission & Vision EagleCast is committed to saving customers money while providing a seamless viewing experience supported by innovative technology, robust data privacy, and a customer-first approach. The goal is to become the go-to entertainment service in North America by combining great value with intuitive design and dependable performance. Core Features Multi-View Streaming: Watch up to 5 channels at once on one screen or across multiple devices. Catch-Up Feature: Replay recently aired programs you missed. Anti-Freeze Technology: Ensures smooth playback even during peak hours. Device Compatibility: Works effortlessly on smart TVs, mobile devices, tablets, and popular streaming devices. 24/7 Support: Round-the-clock customer service for fast, reliable assistance. Flexible Plans: Affordable subscription options with a free trial to test the service. With its blend of advanced features, strong security, and responsive support, EagleCast TV delivers a premium streaming experience tailored to the needs of modern viewers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

302 reviews

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4.5

All reviews

(302)

297 reviews in the last 12 months

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Rated 3 out of 5 stars

Bitcoin payments ONLY!

I love this provider...but I WILL NOT HAVE MY PAYMENT OPTIONS SWITCHED TO BITCOIN PAY ONLY! Is this now a scam?? Ive had this service for a long time and now they changed their payment options...they only have one option and thats bitcoin...untraceable currency. Hmmm...nope! You'll buy it and then they'll disappear without giving you service or something and keeping your bitcoin...one day your bitcoin payment will be worth more than your car lol

May 27, 2026
Unprompted review
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Reply from EagleCast TV

uh-huh! Correct, your bitcoin purchased at value of $15. It can also be worth $2 the "one day". So yes it's a very big gamble what if we run away with your bitcoin or your Car. So, sayonara Mister! See you next year! please keep checking if we still be around, but never gamble and only hope for the worst.

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Rated 5 out of 5 stars

Would give 10 stars so far if I could

Would give 10 stars so far if I could! Gabriel hung with me over a two-day period. Love the live chat! The apk is great as well. Only first day, and if anything changes, I will come back here to let you know, but right now...They are a solid 10 with kudos to Gabriel!

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service

Once again I have had a wonderful experience with EaglecastTV. I had an issue with my service and the wonderful representative spent lots of time an patience to remedy the situation. They are the best!

May 21, 2026
Unprompted review
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Rated 5 out of 5 stars

10 stars!

10 stars! The customer service is incredible! Responses within minutes, every time! The tv service is excellent. Large selection of channels and movies. Fast loading. Customizable EPG. Have used other services, this one by far has the best customer service. Paying with bitcoin is not my preferred method, but hey walked me through the process, and made it painless.

May 22, 2026
Unprompted review
Rated 2 out of 5 stars

Payment model changed, only BTC accepted via 3rd party accounts.

Until recently, I enjoyed using EagleCast TV. The customer support was quick to respond and quick to resolve issues. There were very few issues with latency or buffering. However, when I went to renew, I was told I had to pay in BTC, and only BTC. No other option was available. I was told this had to do with chargebacks and fraudulent card usage. Like others, I was told this was easy to do. Well, EagleCast, I am a consumer. It was easy to simply use my card to renew. Telling me that I had to do even more work to arrange payment by setting up 3rd Party Accounts to buy BTC, and then have to "pay" via an invoice to pay you, is not what a consumer wants to hear or due. It is easier to simply go find another provider.

May 19, 2026
Unprompted review
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Reply from EagleCast TV

We bid you farewell and thank you for all the kind words you shared.

Rated 3 out of 5 stars

I am happy with the service but will…

I am happy with the service but will not renew because of one issue.The EPG will simply not update.Every time I turn it on,all of the channels say "no information".Then I try to update the EPG and it just spins and spins. I have never had this issue with any other IPTV service. I have currently been waiting over 40 minutes and it still has not updated. All of the steps they keep telling me to try are not working. It's frustrating because having a working EPG, that updates quickly, is a non negotiable for me.Any suggestions?

May 20, 2026
Unprompted review
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Reply from EagleCast TV

EPG issue is no present or was not reproduced in any of our tests. Therefore we suggest you to Uninstall app and reinstall and Login once again, also you can do a Clear Data, it should be okay. In any case not resolved contact support@eaglecast.tv if they are not able to resolve your unique tech issue, you may also be eligible for a refund. Kindly update the review on situation updates, Thanks

Rated 5 out of 5 stars

Eaglecast TV is great

Eaglecast TV is great. There are so many options. The customer service is excellent. Patient and very helpful. I’ve recommended it to so many people.

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Go with EagleCast and save yourself a lot of grief!

I was initially put off by only being able to only pay with bitcoin. I did, however, recover on that point after trying another service that was disastrous from the first moment I emailed them.

One of the many amazing features of EagleCast is that you get 3 connections, so I can watch it on my tv and have it going on my iPad and phone as well.
Their customer service is also the best I’ve ever experienced. They respond with lightening speed for technical navigation assistance, and platform questions. So they are the main reason I’m a customer today.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

these ppl rock

these ppl rock and if you ever need anything they are there right away to help you out great service highly reccommend

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I have tried many services in the past…

I have tried many services in the past 6-7 years. I am glad I stumbled upon eaglecast because they respond quickest to customer service, have great quality in viewing content, and great quality in viewing higher definition. The app is easy to setup and easy to navigate- including the mobile app they recommend for iPhone and android.

Pricing is on par with the quality- and for 2 year service package you can’t beat it. Highly highly recommend!

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Eagle cast tv

I love the customer service and the service is flawless no buffering when big fights and games come on overall good service and good people behind the scenes 👍👍👍

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away!

Stay Away!
You have to go through hoops to buy a subscription. You have to first buy BTC with your Venmo or whatever approved method they list. YOU HAVE TO BUY AT LEAST A YEAR'S SUBSCRIPTION - because they have a $100 minimum.
Of course you learn this after you give them all your information. This is deceitful. What kind of people run this company?

May 13, 2026
Unprompted review
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Reply from EagleCast TV

The ones who work tirelessly to get 5 stars from reasonable customers.
Venmo limit of minimum transaction is not set by us, if you chose venmo to make the payment you were notified before making any purchase. Also you did not attempt to make any purchases and never did try anything. Your review is not based on actual experience rather assumptions.

Rated 5 out of 5 stars

I cannot say enough positive feedback

I cannot say enough positive feedback. The Customer service is the best!!!! They were so patient and polite. They stayed with me through the entire process downloading.

I have the app up and running. So far so good

May 11, 2026
Unprompted review
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Rated 3 out of 5 stars

A great service very user friendly. BUT

A great service very user friendly and great response time. One issue Eaglecast has been posting for over a year -Coming soon a personal VPN and a DVR? I think it's time to do an update and add these features and maybe clear out old no longer in service channels and add new channels.

May 7, 2026
Unprompted review
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Reply from EagleCast TV

Hi Customer,
Those features are still under development and will be added once the development and testing is a success. Please clarify about the "old no longer working channels" to our support group @ support@eaglecast.tv
During our scheduled maintenance and tests we didn't find such obsolete content, we need a specific report from you to investigate.
Thanks

Rated 5 out of 5 stars

I completed the free trial and extended the service.

I completed the free trial which was simple enough to install. We are very satisfied with how the app has functioned over the trial period. We are extending the service for the year. Customer Support was very knowledgeable when it came to assisting with payment. Overall customer support team was very attentive, responded quickly with appropriate solutions.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND

I have been using Eaglecast service for several months, and have had nothing but a positive, great experience. The customer service has been beyond fast and always responds to any questions or needs immediately. I switched from a different hosting site and have had zero lagging with the service. I highly recommend.
PS. then banded version of TIVI included is a HUGE bonus

May 4, 2026
Unprompted review

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