Earles PaintReviews 

234
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them amazing to work with and effective in transforming various surfaces. Many highlight the paints' excellent coverage, ease of application, and the beautiful finishes achieved, often exceeding expectations. Reviewers also appreciate the helpful and knowledgeable staff, who provide great support and expertise. While many experienced prompt and efficient delivery, some people mentioned issues with delayed orders, which occasionally impacted their work schedules. Additionally, a few customers noted that some paints can have a strong smell or dry too quickly, making them difficult to apply smoothly.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the quality and coverage of... See more

Quality

People report positive experiences with product quality, praising the excellent paint, good coverage, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the ordering process... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and expertise.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... See more

Rated 5 out of 5 stars

I’m new to this paint, so the full curing time hasn’t passed yet. However, from what I’ve seen so far, it’s easy to mix and goes on smoothly. If you’re using it indoors, it is a messy job, so wate... See more

Company replied

Rated 5 out of 5 stars

Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... See more

Company replied

Rated 5 out of 5 stars

Bautiful paint. Used both the gloss and matt linseed oil paint. I am really happy with both. The matt version dries much quicker and the smell is less intense compared to the gloss version, However th... See more

Company replied


Company details

  1. Paint Store
  2. Paint Manufacturer

Written by the company

TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(234)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality Paint and Technical advice.

Comprehensive information available and given to make sure you get the best results. No issues with the product.
Be aware of delivery times when ordering or enquire before ordering.
They did improve my delivery with an am delivery to help so all good

June 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very helpful on the phone

Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years while limewash has gone patchy.

June 25, 2026
Unprompted review
Rated 3 out of 5 stars

Not using traditional methods lowers quality of product and is flammable

It’s a shame companies are rushing the process of slowly boiling the linseed in the air so that all the oxygen in the oil is oxidised out of the oil and it wouldn’t be flammable like this rushed way is. I don’t have any of it. Because I asked you on the Saturday that I ordered it to put a note to the post office for it to arrive at my sisters address before Friday 5/6. It arrived on that day and really because it’s not been done the traditional way it doesn’t make the wood water resistant and the quality of the product isn’t the same and I doubt they will use as it’s combustible because of the rushed process. But David in the warehouse is a lovely man but it’s not your product you’re selling it and it’s a shame there’s no company using the traditional method that keeps musical instruments lasting for centuries same with artwork.
Good quality products take time to be prepared and people who are aware of this should take the time to do and share it not the rushed way in autoclaves. Are for cleaning equipment and companies if they cared for the planet should be autoclaving the glass and only doing while the glassware retains its integrity but no it’s a throwaway society because people don’t realise we are not sterile machines and we all have good bacteria in our bodies that keep our skin young but the toxic face washes strip them away and we really should be using boiled and filtered spring water using gravity filters not reverse osmosis. It strips all nutrients off.

June 1, 2026
Advertisement
Rated 2 out of 5 stars

Delivery time unexceptionable

Delivery time unexceptionable, paid on the 4/6 still no paint 12/6 or explanation for delay in delivering a Black Lime Wash paint.

June 5, 2026
Earles Paint logo

Reply from Earles Paint

HI Barry. Thanks for the feedback. It's always good to hear from our customers about their experience when using our company. I think in this instance, you had ordered interior limewash. As this is a rare colour order for interior limewash its not something we have on the shelf and that went into our production queue. I did phone you to confirm when you emailed us a couple of days after placing the order. It transpired that you actually required the Exterior product, which we had at hand, and we sent that out to you the same day. Many thanks for your feedback, and we hope the product met your expectations.

David@earlespaint

Rated 5 out of 5 stars

Straightforward ordering

Straightforward ordering, efficient delivery, thank you. We've used the paint before and really like the linseed emulsion, it gives good coverage and it's easy to apply.

May 29, 2026
Earles Paint logo

Reply from Earles Paint

Hi Elizabeth. Thanks for taking the time to leave such a positive review. We are delighted that you have been so happy with our linseed oil matt product.

Many Thanks
David@earlespaint

Advertisement
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Excellent paint...

May 26, 2026
Earles Paint logo

Reply from Earles Paint

HI Gina. Thanks for taking the time to leave your review. We are delighted that you are so happy with the speedy delivery on your order. If products are on the shelf then they are generally dispatched the same day for delivery the next day.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

Easy to order

Easy to order and lovely paint to use.

April 30, 2026
Earles Paint logo

Reply from Earles Paint

Hi Sue. Thanks for taking time to leave such positive feedback. Happy to hear that you like our paint.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

Wonderful Company and products

Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Amazing product to work with - goes along way so is great value for the money considering. One more coat to go for finishing touch and I’ll be sending photos in as already looks amazing!

April 28, 2026
Earles Paint logo

Reply from Earles Paint

HI Louise

Thanks you for such a glowing review of our linseed oil gloss paint. Its great to here back from customers who have had such a positive experience using our products and we would love to see the photo's of the furniture when you have finished painting

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

Great product 👌

Great paint says exactly what it says on the tin.

May 5, 2026
Earles Paint logo

Reply from Earles Paint

Hi Phillip

Thanks for taking the time to leave us your review. Its great to hear back from customers and their positive experience using our company.

Many Thanks
David@earlespaint

Advertisement
Rated 5 out of 5 stars

Great service

Great service , great product

April 30, 2026
Earles Paint logo

Reply from Earles Paint

and a great review. Thanks for taking the time to leave us your feedback.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

Delivery

At this momment in time I can only comment on the delivery, which was good, I was kept informed at all times as to where my purchase was.

April 28, 2026
Earles Paint logo

Reply from Earles Paint

Hi Joe. Delighted that you are so happy with the delivery. We hope you enjoyed using the paint.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

Price and help provided

Price and help provided

April 28, 2026
Earles Paint logo

Reply from Earles Paint

Hi John

Thanks for taking the time to leave us your positive feedback.

Many Thanks
David@earlespaint.co.uk

Rated 5 out of 5 stars

Very Knowledgeable

Great company, great staff., great products.
And I’ve yet to see any other paint company mix me up a special colour then drop it off at my door because they’re passing for no extra charge!

March 5, 2026
Earles Paint logo

Reply from Earles Paint

Hi Geoff

Thanks for taking the time to leave such positive feedback.
It was no problem and we hope the colour looked good.

Many Thanks

David@earlespaint

Advertisement
Rated 4 out of 5 stars

Excellent customer service

We have tricky walls and were given thorough advice on how to deal with them. There was a slight problem in that we didn't need as much paint as we were advised. However, Earles arranged for the excess paint to be returned.

April 7, 2026
Earles Paint logo

Reply from Earles Paint

Hi Su

Thanks for your positive feedback its always good to hear from customers experience in using our products. It can be difficult to estimate exact quantities of material as different surfaces can use less paint than others. As you indicate we can always arrange for returns if too much paint has been ordered.

Many Thanks
David@earlespaint.co.uk

Rated 5 out of 5 stars

High quality fast product

Delivery and tracking was super quick, tub was good quality, the paint itself was beautiful, exceeded my expectations, needed a good stir but went on beautifully and was true to colour. Consistency was luxurious and creamy.

April 13, 2026
Earles Paint logo

Reply from Earles Paint

Hi Emma

Thanks for taking time to leave us your feedback. We are delighted that your so happy with the service and the paint. Its great to hear from customers having such a positive experience.

Many Thanks
David@earlespaint.co.uk

Rated 5 out of 5 stars

Theyvwere absaloutly brilliant quick…

Theyvwere absaloutly brilliant quick delivery. The paint i ordered was lime based paint they even sent me i structions of how to use the product which is extremley helpful. Went above and beyond. Very impressed.

April 10, 2026
Earles Paint logo

Reply from Earles Paint

Hi Suzanne

Thanks for your fantastic review. Its much appreciated we always like to hear from our customers on their experience using our products. Much appreciated.

Thanks
David@earlespaint

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look