Attractive products and superb customer service. My email about one slightly faulty item needing to be exchanged got a very quick reply and immediate action. Ear Sass did even better though, exchangin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company is amazing and the Izzy Star earrings are terrific quality and a really good charity supported by the company due to a personal tragedy. I just wish I had ordered the set of 3 pairs inste... See more
The earrings are lovely. The Company had difficulty supplying them quickly but that wasn't their fault as they were the result of a tv programme about the Princess of Wales wearing them and so many pe... See more
I bought the gold version and was not disappointed. Bit of a delay from order to delivery, but received an email to explain that due to demand there would be a delay. Every time I wear them I re... See more
Company details
Written by the company
Expressive Jewellery - EAR SASS was born from stylist Sophie McGown's love and obsession with bold and beautiful EARRINGS! The brand now boasts unique statement necklaces and authentic gemstone pendants. Each design is named after strong influential women in her life, who have gone through tough times but found fashion and jewellery have helped to bring hits of joy into their lives. Their Charity earrings THE ISSY STAR - as seen on The Princess of Wales raise money for a mental health charity, Brave Mind.
Contact info
United Kingdom
- earsass.com
4.9
Excellent
169 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought these earrings as a gift
Bought these earrings as a gift - prompt delivery and great packaging. My friend loved it.
November 29, 2024
Advertisement
Excellent customer service
I placed an order on Saturday 21 December for delivery before Christmas and, despite postage difficulties, it arrived in time.
This was entirely due to excellent customer service.
December 24, 2024
Unprompted review
Such beautiful earrings
Such beautiful earrings. They seem very well made and they arrived quickly. I'm very happy with my purchase, and I understand why they are so popular!
November 28, 2024
Advertisement
Look good…
Easy to order and got good tracking information from the seller.
The earrings are really comfy to wear and look great
December 12, 2024
Unprompted review
Lovely earrings
Lovely earrings, very unique. Website easy to use. Customer service great.Will definitely buy from them again.😃
November 30, 2024
Meaningful and Beautiful Gift
I bought the Issy Star earrings from Earsass as a gift for a friend who struggles with her mental health, and they couldn’t have been more perfect. The design is beautiful — delicate but eye-catching — and the meaning behind them makes them extra special.
It’s great to know that part of the proceeds goes to the Brave Mind charity, supporting mental health causes. The earrings arrived quickly, were well-packaged, and felt thoughtfully made. I’m really happy with my purchase and would definitely buy from Earsass again.
November 29, 2024
I just had to come back for more!
Not every addiction is unhealthy! I just had to come back and buy more of the chunky hoops. I wear them every day and love them! 💕 Thank you Ear Sass for glamming me daily!
December 20, 2024
Unprompted review
Advertisement
Ear Sass star ear rings
I have bought from Ear Sass on more than one occasion as the Ear Rings that I bought were at a reasonable price and they arrived quickly. The first two people that I gifted them to were delighted with them and I have seen them wearing them often.
November 27, 2024
Love them
Love them! Waited a little because of US address, but absolutely worth the wait. Very well made.
November 25, 2024
Prompt service
Prompt service. Quality product. The earrings that I bought stay firmly fixed in my ears
November 23, 2024
Great quality earrings
Ordered these for a gift last year and ordered another pair for myself. Lovely design, perfect size, great quality and all for an amazing cause.
November 23, 2024
Advertisement
Love the star earrings and the very…
Love the star earrings and the very moving story behind them. Great website and customer service
December 1, 2024
Unprompted review
I got my order very fast and I love my star earrings
I got my order very fast and I love that. This is the second time I ordered the star earrings. Unfortunately, I lost one of the first pair and then it was sold out. When I saw you had them available, I ordered the second pair and have been wearing it since. I love them for what they mean, honoring a great person.
November 13, 2024
Earings and necklace
Earings and necklace arrived and were very good quality. Happy to order other items for birthday and Christmas.
October 18, 2024
Much prettier than expected- very good…
Much prettier than expected- very good quality and quick shipping to US
October 14, 2024
Advertisement
The packaging was amazing
The packaging was amazing. Beautifully done. And I love my “tennis” bracelet. As soon as it’s back I. Stock I will be ordering my another one. I’m sure they look great in pairs. And perfect for secret Santa! Thanks Sophie. X
November 24, 2024
Unprompted review
Fantastic communication from seller
Fantastic communication from seller. Beautiful earrings and the packaging was just divine x
October 28, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.