Earth WardrobeReviews 

799
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, especially the organic cotton items, which are described as soft, comfortable, and well-made. Customers appreciate the excellent customer service, highlighting the personal and proactive communication from staff members who provide updates and ensure satisfaction. Many people are impressed with the range of colors and the good value for money, often expressing their intention to purchase again. However, some customers also noted issues with delivery times, reporting that orders could be slow to arrive, with some experiencing delays in receiving tracking information or refunds. A few other people also felt that the fit of some items was not ideal or that the packaging could be improved.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality, softness, and... See more

Quality

People report positive experiences with quality, consistently praising the excellent and high-quality... See more

Order

Customers had ambiguous experiences with order, with many reporting significant delays and issues with... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt delivery... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Long sleeved organic cotton tee shirts - all of that was pleasing to find. A range of bright colours means a boost to any casual outfit, just add a denim jacket. I bought size medium for a bit of extr... See more

Rated 5 out of 5 stars

The customer service from Chris at Earth Wardrobe is second to none. Please buy with confidence because this business knows about true customer service and quality goods with reasonable prices. From m... See more

Rated 5 out of 5 stars

This is a gorgeous, well made t shirt in exactly the colour blue that I love. The fabric has a smooth feel to touch which makes it seem very expensive, which it isn't. The company were awaiting suppl... See more

Rated 5 out of 5 stars

Very nice organic cotton, soft & smooth. Excellent range of colours. Quality that is hard to find, but good value. No unnecessary packaging. Excellent communication and prompt delivery, I was very ple... See more


Company details

  1. Clothing Supplier

Written by the company

We're on a mission to provide high quality sustainable clothing essentials at a price everyone can afford.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

799 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(799)

186 reviews in the last 12 months

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Rated 2 out of 5 stars

No tracking provided and delivery estimate keeps changing

I placed order EW125904 on 30 May and received confirmation that the order was being prepared for shipment. The order page originally showed an estimated delivery date of Thursday 4 June 2026, and said I would receive a Royal Mail tracking number soon.

I have still not received any tracking information. When I contacted customer service, I was told the order was due for delivery tomorrow, but the order status page has now changed to Tuesday 9 June 2026.

This is concerning, as I cannot tell whether the order has actually been dispatched or not. I would appreciate a clear update, including the Royal Mail tracking number, or a cancellation and full refund if the order has not been sent.

I’m happy to update this review if the issue is resolved promptly.

*** Update ***

After I asked for the order to be cancelled, Chris from Earth Wardrobe replied and confirmed that the refund should be back in my account within a day.

I appreciate the quick response to the cancellation request, although the overall experience was still disappointing due to the changing delivery estimates, lack of tracking, and the order apparently not having shipped when expected.

June 4, 2026
Unprompted review
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Rated 2 out of 5 stars

Slow delivery, slow refund

The 2 sweaters took ages to arrive, they were both unflattering, the sleeves were massive the overall fit was too loose. I returned both tops, I then had to prompt for a refund. Slow delivery, slow refund. Poor items, waste of time a and over £6 lost for delivery and returns.

May 25, 2026
Unprompted review
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Rated 5 out of 5 stars

T-shirt heaven!

I bought three lovely t-shirts. The colours are beautiful and the quality excellent. They are so cool to wear in this heatwave. I will definitely be purchasing more from this company.

May 28, 2026
Unprompted review
Rated 4 out of 5 stars

Slow fashion!

Really hope that this company can sort out the supply chain issues so that items arrive in reasonable time. Love the items and love the ethics.

May 21, 2026
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Rated 5 out of 5 stars

Five star service!

The long sleeved tee shirts are fabulous in quality, in the brightness and clarity of their colours, in the fit, in the way they wash. I am delighted with them.
And, when I recently mis-ordered an item I was able to send it back straightaway and get a replacement, which I'm equally happy with. The staff have always been courteous and kind. Five star service!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Excellent customer service!
I didn't even realise my order was taking longer, because as soon as there was a slight delay, the owner emailed me about it. Let me know what was exactly going on. As soon as the stock was back in, my order was shipped straight away and delivered in 48 hours!
The clothing itself is exceptional! Really soft and durable! And honestly, very reasonably priced as well!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely tshirts

Lovely tshirts, love the raw natural option and really lovely customer services, order was running a little late but earth wardrobe kept me informed without me needing to contact them at all.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality clothes

Great company, so glad I discovered it. I love plain black cotton clothing and bought cap sleeved tshirts and a sweatshirt. The quality is excellent, I will definitely buy more from this site!

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Would confidently recommend this Eco friendly company

100% on all Eco friendly fields, 100% organic cotton, Fairtrade e.t.c. along withe excellent personal customer service, speedy delivery, and extremely good quality t+ shirts.at, most importantly a good price, Very impressed with this company,for all of us with a climate conscience. would confidently recommend.

May 19, 2026
Unprompted review
Rated 4 out of 5 stars

Great colours. Great fabrics. Slow operations.

Great range of clothes. Excellent colour selections! Love how much organic cotton they do! Fantastic returns policy.

I have bought from them a couple of times the items have lasted very well.

The only reason I drop one star is because their deliveries are very slow. It also took them over a month to refund me. This kind of sounds worse than I mean it to. As soon as I emailed them to query the refund status they located my refund and refunded me immediately. But I still think they could improve in their speed of deliveries and their speed of returns.

I love the brand and will continue to use them.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Love my purchases

Love my purchases . Quality great and great customer service. Will definitely be buying again

May 15, 2026
Unprompted review
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Rated 4 out of 5 stars

Reassuringly good

Love my new tops, great quality and colours. Excellent customer service. I had been a little concerned as I had not bought from this company before and hadn't heard of it. When my items hadn't arrived on the expected date and there was no update on the tracking I started to get a bit twitchy and wondered if I had been scammed. My query ending was answered promptly and the order arrived, as promised, a couple of days later. Hate the I have become so wary, apologies Earth Wardrobe!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Top drawer

I ordered 3 T shirts. I didn’t expect much as the prices are so reasonable but I really love them and will definitely be ordering more goods from EW! Thank you!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Earth Wardrobe

Bought t shirts recently from Earth Wardrobe and have to say that the quality is wonderful. Very soft and the colours are lovely. They arrived a bit later than expected but all in all I’m delighted with my purchase and will be making more purchases soon.

May 13, 2026
Unprompted review

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