Easi | Novated Leasing & Salary Packaging Reviews 

63
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and consultants for being exceptionally friendly, patient, and professional throughout the entire vehicle leasing process. Reviewers highlight that representatives go above and beyond to answer questions and ensure everything is easy to understand. Consumers note that communication remains prompt, clear, and transparent across phone calls, texts, and emails, making negotiations completely smooth. People also appreciate the ongoing support, expert guidance, and dedication shown by the team when securing great vehicle deals. Many individuals strongly recommend these professional leasing services to anyone looking for a stress-free transition.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that representatives are remarkably helpful, approachable,... See more

User experience

Users describe positive interactions with user experience, highlighting how staff members made the entire... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently describing representatives as warm,... See more

Response time

Reviewers mention positive feedback about response time, noting that consumers experience prompt replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a great experience with easi group in purchasing my new car through novated lease. Many special thanks to Mr.Kane Tenace for helping me out with all my queries being the first novated lease and to... See more

Rated 5 out of 5 stars

The team at Easi group work hard to negotiate the best deal for a new car lease. Kane at Easigroup provided a number of options to make sure I was able to make the model and option choice for my new... See more

Rated 5 out of 5 stars

I've had several car leases over the years with different leading companies, and Easi was by far the best to deal with (the clue is in the name!!). Dean and team were responsive, helpful and provided... See more

Rated 5 out of 5 stars

Chad was great throughout the whole experience. I was attentive and patient with all my questions and gave me time I needed to deal either other things on my plate without feeling pressured or guilty... See more


Company details

  1. Leasing Service
  2. also in
  3. Car Leasing Service
  4. Finance Broker

Written by the company

At Easi, we're experts in hassle-free salary packaging, specialising in novated leasing. We handle everything, from sourcing to maintenance, maximizing your tax savings and driving enjoyment. Let us simplify your car ownership.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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No recent history of asking for reviews

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4.7

All reviews

(63)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Chad Trent -customer experience super star

I had the pleasure of working with Chad Trent from Easi recently to help me set up my novated lease. 5 stars isn't sufficient feedback for the amazing experience that Chad provided. He not only made things so easy and ridiculously fast, he was an absolute joy to deal with. Cannot recommend him enough (whatever you're paying him, he deserves even more!) Brilliant customer service experience.

November 2, 2026
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Rated 5 out of 5 stars

FAST and Excellent Communication - would use again.

Excellent experience with Easi from start to finish. Adam was fantastic to deal with, always approachable, supportive, and quick to respond. He went above and beyond to secure a great interest rate and took the time to explain everything clearly.

After comparing over seven other novated lease providers, Easi was easily the best. Their responsiveness across text, email, and phone calls was outstanding. From approval within 3 days, and settlement of funds within 48hrs Easi were head and shoulders above the competition, and I’d definitely use them again.

Cheers

Eli

October 4, 2026
Unprompted review
Rated 5 out of 5 stars

Easifleet make Novated Leases Easy

Excellent service, Alfie from Easifleet was very helpful and made the process of starting a Novated Lease very easy to understand. He was very accommodating and provided prompt replies to any of my questions.

Highly recommend Easifleet for anyone looking to take on a novated lease.

October 15, 2026
Unprompted review
Rated 4 out of 5 stars

I’ve had a positive experience

I’ve had a positive experience with Easi, largely thanks to Chad. He was warm, friendly and knowledgeable and made what could’ve been a complicated process feel relatively straightforward. He was approachable, helpful and easy to deal with throughout. Great customer service and much appreciated.

August 27, 2026
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Rated 5 out of 5 stars

I Had a Great Experience!

I had a great experience with Easi and chose them over several other providers thanks to their competitive rate, transparent quote, and the excellent service provided by Kane. He was prompt in responding to calls, texts and emails, which made communication seamless throughout the entire process. He was also very cooperative during negotiations and took the time to clearly answer any questions I had. From the initial quote and documentation through to the final payment, he made the whole experience smooth and stress-free. Most importantly, I had made it clear from the beginning that I wanted to have my new car before my birthday, despite the tight timeframe, and he truly delivered on that promise. I was able to get my new car within a week, and I couldn’t be happier with the service.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I couldn’t be happier with the service I received from Chad at Easi while changing over my novated lease and purchasing my new Tesla Model Y.

There were quite a few moving parts with selling my previous car, finalising the existing finance and getting the new lease organised, but the whole process was made so much easier by the Chad. Communication was fantastic, everything was explained clearly and I was kept updated along the way.

I definitely had plenty of questions 😂 but I never felt like I was being a pain. Everyone I dealt with especially Chad was friendly, approachable and genuinely helpful, and when things needed to happen quickly, they did.

I picked up my new Tesla this week and absolutely love it. What could have been a stressful process ended up being surprisingly easy.

This is my second time using Chad and Easi and I won't hesitate to use again or recommend them to others. Thank you for making the whole experience such a positive one!

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 Stars

⭐⭐⭐⭐⭐ 5 Stars

"Working with Chad made the novated lease process surprisingly easy... and that's coming from someone who usually needs a spreadsheet for everything!

From start to finish, Chad was professional, responsive, and incredibly helpful. He took the time to explain everything clearly, answered all my questions patiently, and made what could have been a complicated process feel straightforward and stress-free.

What really stood out was his genuine commitment to helping me get the best outcome rather than just making a sale. No pressure, no jargon, just honest advice and excellent service throughout.

I can see why Chad thinks he's in the running for Australia's Most Helpful Novated Leasing Consultant. Based on my experience, he has a pretty strong case!

Thanks again, Chad, for making the whole experience smooth and enjoyable. I'd happily recommend you to anyone considering a novated lease."

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Very 'Easi" indeed!

My first Lease of a vehicle was definitely made 'Easi' that's for sure. Alf kept me updated throughout the process and answered all my questions. Alf even gave me a follow up call after I had picked up the vehicle to see how I like it! Fantastic service and highly recommended!

September 14, 2026
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Rated 5 out of 5 stars

Easi deserves this name

Easi deserves this name as the process was made very easy and it was also quick and Stan at Easi was great to deal with and was very knowledgeable and I highly recommend this company to anyone looking for a Novated Lease

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Had the pleaser of dealing with Stan from Easi who was an absolute gent. Was always available for the endless questions I asked and would give me solid advice every time. Great service from start to finish. Would definitely recommend.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

I had an absolutely fantastic…

I had an absolutely fantastic experience with Emma Poetschka, novated leasing specialist. From the very beginning, Emma was incredibly friendly, attentive, professional and genuinely helpful. Her communication was outstanding and she always kept me updated, checked in regularly, and made sure I understood every step of the process.
What impressed me most was how much effort Emma put into finding the best possible deals and options for me. I never felt like just another customer; she genuinely cared about making sure I was happy and getting the best value.
Emma made the whole novated leasing experience easy, smooth and stress free. Her customer service is exceptional, and I would 100% recommend her to anyone considering a novated lease.
Thank you so much, Emma, for going above and beyond. You are an absolute asset to your company and a true star

August 6, 2026
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Rated 5 out of 5 stars

Found a car

Found a car, got in touch eith Easi. They did the ground work, pick up my new car next week. Easi.

August 1, 2026
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Rated 5 out of 5 stars

Anthony at Easi fleet was excellent to…

Anthony at Easi fleet was excellent to deal with.
Knowledgeable, patient and always willing to help.
Anthony made the entire process a pleasant one with prompt communication and processing.

Thank you very much Anthony and Easi fleet.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

I recently arranged a novated lease

I recently arranged a novated lease and had the pleasure of dealing with Jacob throughout the process. Jacob was professional, knowledgeable, and always available to answer my questions. He took the time to explain everything clearly, making what could have been a complicated process straightforward and stress-free.

His communication was excellent from start to finish, and he kept me informed at every stage. I appreciated his prompt responses and attention to detail, which gave me confidence that everything was being handled properly.

I would highly recommend both the company and Jacob to anyone considering a novated lease. Thank you for making the experience smooth and hassle-free.

June 8, 2026
Unprompted review

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