While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

John and Trisha were really good! Kept things for my lease moving at a very good pace! Despite me being slightly impatient and a few complexities, they handeled everything so well! Extremely professio... See more

Rated 5 out of 5 stars

John and Trisha made the whole novated lease a breeze from start to finish. Continual updates as to where the process was at, following up with the car dealer, and arranging a trade in - all were mad... See more

Rated 5 out of 5 stars

Being my first lease, I needed all the help I could get. John was extremely patient and professional in getting me across the line. John and Trish are very efficient and responsive, making the experi... See more

Rated 4 out of 5 stars

Thank you for your incredible support from start to finish. The process was well organised, clear, and completed in a timely manner. As a first‑time borrower, I really appreciated how straightforward... See more

Company details

  1. Car Finance and Loan Company
  2. Alternative Financial Service
  3. Car Leasing Service
  4. Finance Broker

Written by the company

With over 20 years of experience, Fincar is a trusted leader in novated leasing and automotive finance. Our mission is to deliver personalised, ethical, and efficient service, making it easy for individuals and businesses to secure the right finance solution for their needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

John and Trisha, legends

John and Trisha were really good! Kept things for my lease moving at a very good pace! Despite me being slightly impatient and a few complexities, they handeled everything so well! Extremely professional and sensible people! Would highly recommend!

April 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly Recommended for First-Time Leasing

I had a great experience working with Trisha Delos Santos and Nicholas Mokhtar on my novated lease—especially as this was my first ever lease.

They were professional, responsive, and very helpful throughout, taking the time to explain everything clearly and making the process feel straightforward and stress-free. This was especially appreciated given how busy things were with the surge in demand for EVs due to rising fuel costs.

I really appreciated their support and would happily recommend them to anyone considering a novated lease.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars for Trisha and David

David was very responsive and helpful throughout the whole process. He made things simple and easy to understand.

Trisha was great on the customer success side — she walked me through all the documents and helped me navigate a few user-error hurdles along the way, which made a big difference.

Overall, a really smooth and fast experience end-to-end.

March 30, 2026
Unprompted review
Rated 4 out of 5 stars

Thank you for your incredible support…

Thank you for your incredible support from start to finish. The process was well organised, clear, and completed in a timely manner. As a first‑time borrower, I really appreciated how straightforward everything was explained, which made the experience stress‑free and reassuring.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Easy from start to finish

John and Trisha made the whole novated lease a breeze from start to finish. Continual updates as to where the process was at, following up with the car dealer, and arranging a trade in - all were made so easy. From first contact to finance finalised was about a week. Couldn't recommend highly enough.

March 19, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Stress-free experience for a first-time user

I recently used Fincar for a novated lease for the first time, and the experience was seamless. The team is incredibly easy to deal with, fast, and accommodating. A special shout-out to Nicholas Mokhtar, who was exceptionally efficient. He took the time to answer every single one of my questions and made sure I fully understood the process as a first-time user. Highly recommended!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the Fincar Novated Lease team, especially David Kitchen. David is extremely knowledgeable and takes the time to truly understand a client’s personal and financial situation. He carefully compares all available lenders and clearly explains the options before making the best recommendation.
His guidance made the entire novated lease process smooth, transparent, and stress-free. I really appreciated his professionalism, attention to detail, and honest advice throughout the process.
I highly recommend David Kitchen and the Fincar Novated Lease team to anyone looking for expert support and tailored financial solutions.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Overall Experience

Being my first lease, I needed all the help I could get. John was extremely patient and professional in getting me across the line. John and Trish are very efficient and responsive, making the experience smooth and stress free.
I would highly recommend and will certainly continue with Fincar in the future.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and professional novated lease experience

I had an excellent experience with Fincar from start to finish.
The team was very responsive and proactive, with clear and detailed answers to all my questions throughout the process.
They structured the novated lease carefully, secured a very competitive interest rate, and ensured everything progressed smoothly right through to settlement.
Communication was timely and transparent, and the overall process was efficient and stress-free.
I would highly recommend Fincar to anyone considering vehicle finance or a novated lease.

December 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Trisha and Nicholas were awesome to…

Trisha and Nicholas were awesome to deal with. Super friendly, great communication, and they made the finance process feel straightforward. I always knew what stage things were at, and they were quick to jump in and help when needed. Thanks for making the whole thing stress free. Happy to recommend.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Monique Yukich

Monique Yukich - She is a star, knows her craft/business and very professional in dealing with me, setting-up the right expectations, timely updates on the processing of my application, and starts the conversation with a positive attitude (can-do) and exemplifies confidence on her work. She is an ASSET of FINCAR. 5 star rating!!!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

My eWhat Made My Experience With Fincar Greatxperience with Fincar was excellent…

My experience with Fincar was excellent because the entire process felt smooth, transparent, and customer-focused from start to finish. They handled all the heavy lifting, kept me informed at every step, and made what is normally a stressful purchase feel simple and well-managed.

They explained the finance and novated lease options in plain language, without pressure or hidden details. Every question was answered quickly and accurately, giving me confidence in the decisions I was making.

They were always available, proactive, and genuinely focused on getting the best outcome for me. Their professionalism made the whole experience stress-free and enjoyable.

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service that is informative and efficient. Shout out to Monique for her assistance.

I would like to thank Monique and Trisha for their wonderful assistance during this process. First time doing a novated lease and Monique in particular was able to break down the process that was easy to follow and answered a lot of questions clearly for me to understand.

The process of approval was fast and easy. I would highly recommend Fincar to many others. Monique did an exceptional job in providing great quality customer service.

November 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Nick and Trisha

Nick and Trisha, who handled my novated lease application were very prompt in addressing queries and accommodated my requests. Overall, the processing went very smooth.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Luke and Trisha Made It Easy

Leasing my car with Luke and Trisha was an effortless and enjoyable experience. Luke was fantastic — he guided me through every step, patiently answered all my questions, and made the entire process feel simple and stress-free. Trisha ensured the paperwork and handover went smoothly and continued to provide support even after I took the vehicle, making the post-pickup experience just as seamless.

I truly felt looked after throughout, and I wouldn’t hesitate to recommend Luke and Trisha to anyone seeking a professional, friendly, and hassle-free car leasing experience.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

FINCAR, David and the team

Just went through the process of rolling contract over into a new 2 year agreement. Process went smoothly thanks to David and the extended FINCAR team.

August 5, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

David Kitchen - World Class service

It was an absolute pleasure working with David Kitchen throughout the novated lease process. David continued to demonstrate a willingness to understand and accommodate my needs. He was also generous with his knowledge and understanding of the process, often providing suggestions where appropriate. David was always prompt in responding to my queries which was done is a friendly manner.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

FINCAR customer for multiple policies

I have been a FINCAR customer for the past three years. They have assisted me in securing two novated leases and facilitated a switch between two companies.

My consultant, David Kitchen, has been exceptionally responsive and consistently completed tasks in a timely manner. His team has also provided excellent support in managing and effectively resolving any issues. Furthermore, they offered a comprehensive presentation and support to the team during the onboarding process with a new company.

I highly recommend their services to anyone interested.

July 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look