Easily Reviews 1,361

We finally resolved the issue with the renewal of our Domain name. We have now learnt that in response to any queries we should always use the same "Ticket" number - this is their reference number gi... See more

I got myself into a bit of a muddle with domain and mail package needing to be renewed on successive days. I contacted the support team and Tracy Spencer was on the case! Everything was explained to... See more

I was away when my domain renewal approached the expiry date, but noted there was a grace period so resolved to address it on my return. For some reason I could not find a way to renew it online duri... See more

I’ve been a customer for over 20 years and have only once been disappointed in the service. easily, without informing me, stopped retaining email beyond 50MB. I only found out when trying to rebuild m... See more

I was having big problems with MX record which wasn't compatible with my email host.Christopher McGuiness from the tech team went the extra mile and was really amazing. Totally restored my faith in Ea... See more

We were having issues with our previous domain hosting provider so decided to move to Easily. The domains that were being migrated were high traffic so we wanted to limit disruption as much as possibl... See more

My attempts to renew a Domain via the Easily website were unsuccessful. Probably due to the fact that I am a technophobe. Tracy Spencer responded to my request for assistance promptly and efficiently.... See more

Easily are a great company to deal with. I couldn't give them 5 because sometimes they align the most obvious links and actions in places which are not so obvious and assume it's a natural sequence to... See more

Our domain lapsed (my fault) and I got in touch with Easily over the weekend. I was pretty impressed to see a response at 6 am on Monday morning, and have just resolved the issue (10 am Tuesday) with... See more

I have been a customer for 18 years. In that time have only contacted Easily maybe 6/7 times, at most, simply because their hosting activities run very smoothly and this is despite several chang... See more

Really helpful and rapid support service after what used to be a very easy process until the portal changed. Still not that easy to navigate but it's not my specialist subject so the quick support has... See more

I have used Easily for many years, but recently forgot all my login details. I had a few logins for different domains. I have to say, that Ryan on the support desk came to my rescue. Nothing was... See more

I have been with Easily for around 25 years when I first bought my business domain and have put off moving it to be with all my other domain names. They are a brilliant company and can't recommend th... See more

Both my Domain names had expired be it only a week or so but got in touch with Easily and I was lucky enough to liaise with a guy called Ryan Kyamko. Well can’t say enough about this guy, so helpful t... See more

Ryan at Easily has been amazing - I’d had frustrating messages for quite a few weeks and getting nowhere. Ryan stepped up and went above and beyond in resolving my queries. Things can work to your adv... See more

Used these guys for years, I’m just a basic customer and have a domain name and email account with them. Whenever an issue (very rarely) has presented itself they’ve always been extremely quick to res... See more

Christopher and Stephen were the most patient and helpful support team members one could wish for, providing me with useful advice and holding my hand while I updated my password and signed up for SS... See more

Brilliant prices, I have all my domains with easily. The Control Panel gives me full control over domains, nameservers and DNS records. And always excellent support from the team on the few occasio... See more

I initially had a frustrating experience when I couldn’t get in touch with Easily’s support team, which led to a negative review. However, the team reached out, explained the issue clearly, and worked... See more

Needed to move a Domain across from a private account to a club account. Contacted tech support and Gareth Owens set everything up to make the move possible. Kept in regular contact and advised on wha... See more

Had a few automated emails saying my domain was expiring, and I couldn't renew online. Contacted support multiple times with various questions. The responses (from Tracy) were amazingly quick and... See more

Had an issue setting up EMail. Turned out to be a password issue. Customer support was excellent. I logged my issue yesterday and had several back and worth emails first thing this morning and the iss... See more

Tracy Spencer helped me renew a domain that was past the point of me being able to renew.was super responsive, helpful and dug us out of a hole. 2 hours from raising ticket to resolve issue. Very Ha... See more

I had an issue with not receiving emails to my domain address as my credit card had expired and the account had not auto renewed. Easily quickly restored my account without waiting for payment. The... See more

I had inadvertently let my Domain expire. Contacted the Domain support team, Tracey picked my email up and I received a response within hours. Tracey renewed my Domain and it was up and running... See more

Christopher McGuiness from the Easily help desk responded quickly to my email, giving clear, step-by-step guidance on how to solve the problem. Got me out of a hole so very satisfied with the service.... See more

Been with these guys for a long time now. My IT needs are sometimes complicated, however they always seem to deliver on the service side. Support team knows what they re doing and can find a solutio... See more

My domain had expired and I was not notified of the payment decline as I had not updated my correspondence email address on my account (my own fault). On contacting support via email, the UK team was... See more

I had a problem with SSL certificates. Christopher McGuiness took on the problem and solved it for me. I have only had to seek support a few times in very many years with several sites but Easily ha... See more

Ryan Kyamko helped me fixed my problem as my personal domain had expired when I was on holiday. He was clear and quick to respond and fixed situation promptly and professionally. Thank you!

We had a problem with emails bouncing back. Spoke to Christopher @ Easily via email - within an hour he had sent us the information and instructions we needed to resolve the problem. Excellent servic... See more

Have used Easily for sometime now. Whenever I have had a problem with settings etc, have always received a rapid response. All problems have always been resolved.

Very efficient service. All renewed without any fuss. Very reassuring that my domain will always be kept active without having to worry about renewal dates.

Forgot to renew my domain name before grace period expired, one e mail later and Tracy had it all sorted. Five star service.

I have used easily for many years and they used to be great, but since they were bought out their service and attitude is abysmal. Email stops working, impossible to reach customer service, incompete... See more

I had some confusing decisions to make, I contacted speednames. Jack helped me and was clear and thorough. I now have the confidence I lacked and the business can switch from old tech to new tech with... See more

4 days and I’m still waiting for Easily to resolve my technical issue, despite a number of emails marked ‘Urgent’. I can’t access urgent emails, including flight details and have mentioned this on t... See more

Jack and the Easily team really helped me out with their patience and expertise. So grateful, and so unusual to receive such personable service nowadays. Highly recommended.

I cannot express how dissappointing and frustrating I am finding the support from Easily.UK I have had an account for getting on 10 years at least, yet one day my emails stopped working on a mobil... See more

Horrendous non existent support. Maze like website. No phone number to call any more. They ignore urgent support emails. I used Easily for years but since it was bought over a few year ago it... See more

Absolutely shocking company. Used them for years and now there is no contact telephone number. My account has been compromised and I need to secure it, but their password reset function does not work... See more

Email simultaneously stopped working on computer and phone, and yet according to Easily this is a third party problem. Tried with different, ‘third party’ software and still it shows a password error... See more

Poor, almost non existent support. When everything works it’s great, but when it doesn’t there’s no one there to help you. My emails aren’t coming through, not the first time this has happened. Tryin... See more

I had a problem with domain renewal and customer service was excellent. Tracy was really quick to get back to me, as well as super helpful and friendly. Great experience.

Totally pointless having a domain when you can’t actually contact them if there is an issue Had no emails for nearly a week now and only had one response to my email asking me to confirm my account... See more

My contact at Easily was with Christopher McGuinness who was extremely helpful and patient as I had a problem I couldn’t have resolved without his help which was excellent!!! He was very understanding... See more