Eastbrook Reviews 

504
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... See more

Company replied

Rated 5 out of 5 stars

Michael our rep for Eastbrook in Windsor area has always been fantastic at helping out with specific sometimes challenging requests. Company has always been good with stock and the vast selection o... See more

Company replied

Rated 5 out of 5 stars

Been dealing with Eastbrook for over 15 years. They are a fantastic company to deal with and have so many great bathroom offerings such as Beaufort Baths, Volente And Vantage Shower trays and e... See more

Rated 5 out of 5 stars

Spoke to Jake this morning and everything was spot on. The phone was answered quickly, Jake spoke great English in a dialect that I could easily understand. He was able to answer my question almo... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Radiator Shop

Written by the company

Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

504 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(504)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality produces and excellent…

High quality products and excellent customer service from start to finish! Will definitely order again in the future.

May 7, 2025
Unprompted review
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Reply from Eastbrook

Thank you for the lovely review!
We're delighted to hear you were pleased with both our products and service.

The Eastbrook Team

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Rated 5 out of 5 stars

Great to deal with.

Great to deal with, orders delivered quickly. Customer services always helpful. Sales rep always available to help and sort any special requests. Price is very competitive. The quality of goods is great. My customers are very happy with the products.

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the great feedback!
We're so pleased to hear our service, pricing, and product quality are hitting the mark for you and your customers.

The Eastbrook Team

Rated 5 out of 5 stars

excellent range

excellent range , especially the odd sizes in baths , trays etc that no other company has .

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your kind words!
We're glad our unique product range helps you find exactly what you need.

The Eastbrook Team

Rated 5 out of 5 stars

Exceptional Service and Quality from Eastbrook Bathrooms

We always have an outstanding experience with Eastbrook Bathrooms. The staff are incredibly knowledgeable, friendly, and always willing to go the extra mile to help whether it’s offering advice on product compatibility, or comparing products differences and suitability.

The quality of their products is top-notch, with a wide range of stylish, well made items that clearly stand the test of time. It's also reassuring to know that many of their products come with solid warranties, giving extra peace of mind with every purchase.

What really sets them apart, though, are the prices. You get high end, reliable bathroom products at genuinely competitive rates, making Eastbrook a fantastic choice.

Highly recommended great service, great products, and great value!

From all the Team @ Phillips Bathrooms

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much for the glowing review!
We truly appreciate your kind words and ongoing support—it means a lot coming from a valued partner like Phillips Bathrooms.

The Eastbrook Team

Rated 5 out of 5 stars

Great Products & Service

The products and the service is always top class from Eastbrook. Been using them for over 3 years now to supply to my customers and never had an issue with the quality of the products and have an amazing selection as well. My sales rep Julia is lovely just to mention as well and nothing is ever too much trouble! :)

May 21, 2025
Unprompted review
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Reply from Eastbrook

Thank you for the fantastic review!
We're thrilled to hear you've had such a positive experience over the years—and Julia will be so pleased to get a special mention!

The Eastbrook Team

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Rated 5 out of 5 stars

Eastbrook

As normal , great service from a great company

May 21, 2025
Unprompted review
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Reply from Eastbrook

Thank you for the kind feedback!

The Eastbrook Team

Rated 5 out of 5 stars

Great company

We have used Eastbrook for over 15 years and have always been very happy with the products and the service.
Our rep Julia is fantastic and nothing is ever too much trouble.

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your continued support over the past 15 years!

We're thrilled to hear such kind words about our products, service, and Julia — she’ll be delighted.

The Eastbrook Team

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Rated 5 out of 5 stars

This company has great Customer service

This company has great Customer service with a friendly work force that is happy to help. Lindsey smith is my go to Sales Manager & has been so helpful with any issues I have had.
JTDove, Sunderland, SR1 2NL
Bradley

May 21, 2025
Unprompted review
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Reply from Eastbrook

Thank you for the lovely feedback, Bradley!

We're so pleased to hear Lindsey has been such a great support — we’ll be sure to pass this on to her.

The Eastbrook Team

Rated 5 out of 5 stars

Huge range of products with good stock…

Huge range of products with good stock levels, great if you require anything that is a non standard size.

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the great feedback!

We're glad our range and stock levels are meeting your needs, especially for non-standard sizes.

The Eastbrook Team

Rated 5 out of 5 stars

Excellent service

Excellent service, competitive pricing and quality products

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the kind feedback!

The Eastbrook Team

Rated 5 out of 5 stars

Excellent experience all round.

Eastbrook have a fantastic range of products that i use on a regular basis with high stock levels too so deliveries are always prompt.
They have a vast selection of radiators which is my go to on every job i quote.
Their own range of baths are beautiful and plenty of sizes, also they are top quality and far exceed others on the market both in availability, sizing and price.
The Rep is fantastic , She always goes above and beyond to make the smoothest experience and also helps with any issues as best she can.
The portal is a excellent tool to use and is always a smooth transition.
Definitely recommend, Fantastic all round.
Thank you
Debby

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the wonderful review, Debby!

We're so pleased to hear you value our product range, service, and support — especially from your rep and the portal experience.

The Eastbrook Team

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Rated 5 out of 5 stars

Eastbrook and a company you can depend…

Eastbrook and a company you can depend on and my local Area manager Patrick is Brilliant!

May 20, 2025
Unprompted review
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Reply from Eastbrook

Thank you for the great feedback!

We're glad to hear Patrick has been brilliant — we'll be sure to pass that on.

The Eastbrook Team

Rated 5 out of 5 stars

excellent company

excellent company, easy to use website, the company and Julia the sales rep always go the extra mile to help you out, and very reliable on deliveries, always got good stock levels, and the technical side are always very helpful, would recommend,

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the lovely review!

We're so glad to hear you've had such a positive experience with our team, especially Julia and the tech support.

The Eastbrook Team

Rated 5 out of 5 stars

Great products and Advice

Great Service and helpful with product specifications. Absolutely love the products and accessories especially the Asti range I've put in my bathroom.

May 7, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the great feedback!

We're thrilled you love the Asti range and found our service and advice helpful.

The Eastbrook Team

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Rated 3 out of 5 stars

Boyles Hardware Feed back

Great product choice in Eastbrook catalogue
Damien our Sales Rep is very helpful & excellent product knowledge .
Only issue we find is the catalogue page layout is very compact over crowded and hard to follow at times.

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your feedback,

We're really pleased to hear Damien has been helpful and that you're happy with the product range.

We appreciate your comments on the catalogue layout - The office staff are more than happy to guide you through product choice and Damian is available for chat about how best to navigate the brochure to find what you require.

The Eastbrook Team

Rated 5 out of 5 stars

Eastbrook have always been a great…

Eastbrook have always been a great company to deal with, have dealt with for many years and always a top quality service. Our person contact Patrick is also a class rep! Long may the working relationship continue! Adam @ Inter-Line

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the fantastic feedback, Adam!

It's great to hear you've had such a positive experience over the years — we'll be sure to pass your kind words on to Patrick.

The Eastbrook Team

Rated 5 out of 5 stars

Highly recommend

I have been using Eastbrook bathrooms for nearly 10 years and never had any problems. Staff are always friendly, helpful and knowledgeable and the products are always high quality
Delivery always fast and efficient
Highly recommend

May 21, 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your continued support over the years!

We're so pleased to hear you've had consistently great service and quality from our team.

The Eastbrook Team

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