Fantastic product and great service. Mark was super helpful in recommending the right products, and taking time to explain how it works and how we can get set up. Fab customer service
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Without Easy MCS, I'd probably still be bashing my head against a brick wall! The easy to follow and manage QMS, regular updates and uncomplicated calculation software, has made achieving both the RE... See more
Company replied
The easyMcs QMS and RSS software is very easy to use and comprehensive, the mentor scheme is great as you always have someone to check your work and ask for advice. The QMS file is totally comp... See more
Company replied
If yoy're looking for support for anything installation related then this isn't for you but if you're looking for something to make the box ticking easier and to save you having to think loads about i... See more
Company replied
Company details
Written by the company
Easy MCS™ are the UK's No.1 MCS Experts. Supporting new and existing installers in achieving and maintaining MCS Certification.
Contact info
Evergreen House, M3 5NA, Manchester, United Kingdom
- 01617685807
- info@greenpro.co.uk
- easy-mcs.com
IT REALLY IS "EASY MCS"
Easy MCS System does all that it says on the Tin,
Best part of this system is that you have a live Mentor with whom you can touch base at any time - This gives you great Confidence and reassurance that your QMS is in good order.
October 10, 2014
Unprompted review
Reply from Easy MCS
Hi,
Thank you for your review and comments on our support service.
We are pleased to continue to provide you with assistance and pride ourselves on being second to none. I'm very happy that you are finding the Mentor service useful.
It is good to continue working with you also David.
Kind regards
Jeni-lee Aspden
Customer Services Manager
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Turned a half day audit into forty minutes
So comprehensive and easy to use. When our auditor visited and saw we had changed from an in house system to easy MCS the guy was out of the door in an hour and a half which included the compulsory 3 cups of coffee and a general chat.
October 10, 2014
Unprompted review
Reply from Easy MCS
Hello,
Thank you for your honest comments regarding the service you have been provided.
I am glad that our team have been able to take away the ordeal of paperwork and audits from you and free up your time for the compulsory coffees.
As always, if we can help you please do not hesitate to contact us.
Kind regards
Jen-lee Aspden
Customer Services Manager
Did what it said on the tin !
Very pleased with Easy MCS from start to finish.
Couldn't have gone through the MCS process with their help
Thanks again ...
October 9, 2014
Unprompted review
Reply from Easy MCS
Hi,
Thank you for your review.
I am glad that you are happy with the service provided, if I am able to help you any way in the future please do not hesitate to contact me directly.
Kind regards
Jeni-lee Aspden
Customer Services Manager
I wish I'd used Easy MCS Years Ago!
I have been through the painful process which was getting a company MCS accredited on 2 previous occasions with other Companies and when I used Easy MCS a few months ago with my new company it was great! The people you deal with are very knowledgeable and helpful and the templates they provide are very professional and they fully comply with the MCS guidelines which gives you confidence when your assessment comes around. I would have no hesitation recommending Easy MCS to anyone and I just wish I'd used them sooner!
October 9, 2014
Unprompted review
Reply from Easy MCS
Hi,
Thank you for your review.
I am glad that you are happy with the service provided. We aim to make the process of gaining your accreditation as easy as possible, it appears that this is the case here too.
If I am able to help you any way in the future please do not hesitate to contact me directly.
Kind regards
Jeni-lee Aspden
Customer Services Manager
Easy MCS is the dogs b*ll**ks
Dave Roberts is the top banana.
Nothing is ever too much trouble for him.
Very informative and a nice bloke to chat to
Cant say the same about the Biomass tool lol
October 9, 2014
Unprompted review
Reply from Easy MCS
HI,
Thank you for reviewing our support service.
You are right, David is a nice bloke, one of many that we employ at Easy MCS.
Have you had chance to use the new software, what are your thoughts on this?
If you wish to discuss further, please do not hesitate to contact me directly on 01244 784 244.
Kind regards
Jen
Customer Services Manager
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Professionally helpful and passionate about quality
the experience with easy MCS have been very pleasant and straight forward. No useless ancillary things.
October 9, 2014
Unprompted review
Reply from Easy MCS
Hi,
Thank you for your review and comments on our support service.
We are pleased to continue to provide you with assistance, should you have any questions please do not hesitate to contact me directly.
Kind regards
Jeni-lee Aspden
Customer Services Manager
Spot on!
Helpful, friendly and responsive. What you want from a service provider.
October 9, 2014
Unprompted review
Reply from Easy MCS
Hi Dirk,
Thank you so much for your review.
We do our best to make sure the process is painless and you get the most from the support provided.
If I can help you at all with anything in the future, please do not hesitate to contact me directly.
Kind regards
Jen
Customer Services Manager
Disappointing!
Poor communication from the beginning right through the first year. Didn't even realise my renewal was due as I was not contacted. I have only renewed because of being offered further work in this field. Moving forward, I hope the second year provides a better experience.
October 9, 2014
Unprompted review
Reply from Easy MCS
Hi Jacqui,
Thank you for your review.
I am keen to discuss this further with you and get to the bottom of any issues that may have arose.
My direct dial is 01244 784 266, alternatively I will contact you shortly to discuss further.
Kind regards
Jeni-lee
Customer Services Manager
They are very efficient and know their stuff.
I must so far to date they have been very helpful and would recommend them to anyone. I have only been with them a week but I am very satisfied so far.
October 9, 2014
Unprompted review
Reply from Easy MCS
Hi Ian,
Thank you for your review of our company.
Hopefully you are still very happy with the service you are being provided.
If you have any issues, please do not hesitate to contact me.
Kind regards
Jeni-lee
Customer Services Manager
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Great company and great support
We have used Easy MCS for two years now and we have never had any problems. Very helpful staff and a very easy QMS system to implement and follow. Thanks to their help and support we have passed our annual assessment two years in a row with no non-conformities.
October 6, 2014
Unprompted review
Reply from Easy MCS
Hi,
Thank you for your review.
I am glad that you are happy with the service provided, if I am able to help you any way in the future please do not hesitate to contact me directly.
Kind regards
Jeni-lee Aspden
Customer Services Manager
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