Banner for Easy Bathrooms - Exeter

Easy Bathrooms - Exeter Reviews 26

TrustScore 4 out of 5

4.2

Unit 1A and Unit 1C, Exeter Trade Park, EX2 8YX Exeter, Devon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Warren, Joe and the Team were extremely polite, knowledgable and very helpful. Quality of the fixtures is exemplary and great value.

Rated 5 out of 5 stars

Great experience from start to finish. Joe in the Exeter store was very helpful with helping with design and product choices. We used the install service which was well worth it. Whole process was mad... See more

Rated 4 out of 5 stars

An impressive showroom with lots of options and the salesman was very helpful and assisted us in choosing what we needed. Quality of the items is good. Only reason not 5 stars is down to the delivery.... See more

Rated 2 out of 5 stars

We returned a part which was still under guarantee and had hardly been used as it was a guest bathroom and were charged for the replacement


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

Written by the company

Visit Easy Bathrooms & Tiles Exeter for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by customers—discover why they love shopping with us!

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit 1A and Unit 1C, Exeter Trade Park, EX2 8YX, Exeter, Devon, United Kingdom

  • 01392 301618

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.2

Great

TrustScore 4 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Warren

Warren, Joe and the Team were extremely polite, knowledgable and very helpful. Quality of the fixtures is exemplary and great value.

April 12, 2026
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Joe in the Exeter store was very helpful with helping with design and product choices. We used the install service which was well worth it. Whole process was made clear and work was carried out efficiently by Adam Bond and the end result is fantastic

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Luxury and Style

We attended the Exeter showroom on 1st of July this year having made an appointment with Joe, the assistant manager, to discuss our bathroom design and requirements.
We had been to have a look around the showroom over a year ago and had a good idea of what we wanted. The showroom is large and well designed with plenty of different ranges to choose from.
Joe was very friendly and couldn't have been more helpful.
We came away with a good design based on the range of fittings we had chosen. We didn't want white sanitaryware with chrome fittings which seem to be everywhere. We chose black sanitaryware with black fittings.
We made a couple of alterations from our original design which Joe was very helpful with. We ended up with wall boards on one wall and the rest of the room fully tiled.
Adam Bond and his assistant Ben who fitted our bathroom were very good. They were polite, respectful and considerate at all times.
They cleaned up well at the end of the job.
We now have a luxurious stylish bathroom which we are very pleased with. It still feels like we are staying in a posh hotel at the moment!

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Having purchased a new vanity unit from…

Having purchased a new vanity unit from Easy bathrooms a couple of weeks earlier they were so helpful when I was looking for a tap to complete the project. The tap we already had was not tall enough and it was proving difficult to get one, the plumber was booked so it was crucial to get one on the day. The manager very happily took one of the taps from the display unit and with that gave me a hefty discount too. Thank you so much, the job is now done and looking good.

July 23, 2025
Unprompted review
Rated 4 out of 5 stars

Right product at right price

good selection to choose from and found right product at right price

June 12, 2025
Easy Bathrooms - Exeter logo

Reply from Easy Bathrooms - Exeter

Good afternoon Ray,
We're happy to hear that you found a great product at the right price with our selection. Thanks for your positive feedback!
Kind regards,
EB

Rated 5 out of 5 stars

Great customer service & products

Great customer service & products
Brilliant work all at the Exeter branch!!!

June 17, 2025
Easy Bathrooms - Exeter logo

Reply from Easy Bathrooms - Exeter

Good afternoon Darren,
We're happy to hear that you had a positive experience with our customer service and products at the Exeter branch. Thank you for your brilliant feedback!
Kind regards,
EB

Rated 5 out of 5 stars

The staff are excellent

The staff are excellent, real can do attitude, the quality is better than all we had visited,
Prices are great considering the quality of products on offer, would always go there 1st from now on great stuff

June 16, 2025
Easy Bathrooms - Exeter logo

Reply from Easy Bathrooms - Exeter

Good afternoon Sean,
We're happy to hear that you enjoyed your experience with our staff and products. We appreciate your positive feedback on our quality and prices. Thank you for your support!
Kind regards,
EB

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and the delivery team were excellent. Would highly recommend

June 6, 2025
Easy Bathrooms - Exeter logo

Reply from Easy Bathrooms - Exeter

Good afternoon Ruth,
We appreciate your recommendation and are so happy you received excellent customer service from our team. Thanks for your positive feedback!
Kind regards,
EB

Rated 5 out of 5 stars

Thank you!

A lovely team, high quality bathrooms and excellent service. Though the local branch is only a show room, the delivery was super fast and super reliable. It really was easy!

April 1, 2025
Easy Bathrooms - Exeter logo

Reply from Easy Bathrooms - Exeter

Good afternoon Loana,
We appreciate your kind words! It's great to hear you found our team lovely, our bathrooms high quality, and our service excellent. We're glad the delivery was fast and reliable!
Kind regards,
EB

Rated 1 out of 5 stars

When you buy tiles ther are NOT…

When you buy tiles ther are NOT REFUNDABLE. The 30 day return policy DOES NOT apply!

Go somewhere else, anyone!

May 3, 2025
Unprompted review
Easy Bathrooms - Exeter logo

Reply from Easy Bathrooms - Exeter

Good afternoon Henk
We understand your frustration with our return policy. We strive to provide clear and transparent information about our policies, and we apologise if this was not communicated effectively. We value your feedback and our team would appreciate the opportunity to help. Please could you email our team at trustpilot@easybathrooms.com , if you can include your order number and any supporting correspondence this will help with their investigation.
Kind regards
EB

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look