Easy Car Transport Reviews 

29
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The company gave an extremely prompt quote with a very competitive price, delivery door to door, and some possessions able to be transported in the car. As it turned out, after accepting their quote f... See more

Rated 5 out of 5 stars

Shipped my car from PA to CA, the first delivery driver cancelled and my shipping agent Matt was able to find another driver almost immediately and got my car to its destination safe and sound. Matt w... See more

Company replied

Rated 5 out of 5 stars

Easy Car Transport's Amy Duncan provided the only reliable quote and transportation for our vehicle, because of timeframe. She went above and beyond with the driver this morning and helped me out so t... See more

Company replied

Rated 1 out of 5 stars

Saw some of the negative reviews and hoped this wouldn't be my case with ECT. The initial quote and booking was straightforward and easy. I was told the day a carrier would pickup my car and when that... See more

Company replied

Company details

  1. Auto Broker

Written by the company

We provide logistics services throughout the country by transporting any vehicles of all sizes, ranging from motorcycles, cars to boats and trailers. At Easy Car Transport, we pride ourselves on providing the safest and highest quality service to our customers by delivering every load on time, without incident.


Contact info

4.1

Great

TrustScore 4 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(29)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were awesome

They were awesome. Very professional and it was a large truck.

July 20, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

Thank you for your positive review and for choosing our company for your shipping needs. We are glad to hear that you had a good experience with us and that you found our team to be professional. At Easy Car Transport, we pride ourselves on providing high-quality service to our customers, and we are glad that we were able to do so for you.

We appreciate your business and hope to have the opportunity to serve you again in the future. If you have any further needs or questions, please don't hesitate to contact us.

Sincerely,
Easy Car Transport

Advertisement
Rated 5 out of 5 stars

Excellent experience from start to finish (Kudos to Amy Duncan)

I can’t say enough about the excellent customer service I received from Amy Duncan!! She is top notch! When I first started contacting transport companies, I was very nervous because it was my first time and I was afraid some wouldn’t be legit. I was clueless about the whole process. Amy’s very calming voice and demeanor made me feel comfortable right away. She explained everything to me and was kind, friendly, helpful, and very professional from start to finish in the transport of my Jeep from WI to CT. She was in contact with me daily with updates and always a pleasure to communicate with. She got me the best price she could and although I had some bumps in the road (no fault of Amy’s), it all worked out and I’m a very happy customer. Use this company. You will not be disappointed. Other companies were charging a lot more and some wanted a deposit right away. Don’t do it. 5 stars all the way go to Amy Duncan and this company!!

July 7, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

Thank you for your kind words and for choosing our company for your shipping needs. We are glad to hear that you had a positive experience with our shipping agent, Amy Duncan, and that you found her to be helpful, professional, and calming throughout the process. At Easy Car Transport, we strive to provide the best possible service to our customers, and we are glad that we were able to do so for you.

We appreciate your business and hope to have the opportunity to serve you again in the future. If you have any further needs or questions, please don't hesitate to contact us.

Sincerely,
Easy Car Transport

Rated 5 out of 5 stars

5 star Quality & Reasonable $

I was in a time crunch as I had just purchased my Tahoe on a Thursday and needed it delivered by Monday… Jessica was my life saver. She took care of all the hard work for me. Everything was very easy and convenient. She checked on me throughout the whole process. And she got me the best price. I literally had called about 10 other transports and they all were quoting outrageous prices but Jessica came through for the WIN. And the driver Aleksei was amazing as well. I will definitely be recommending this transport to all my other flight attendant friends since we move often and I’ll be using this company in the future as well. Thanks again

July 5, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

Thank you for your positive review and for choosing our company for your shipping needs. We are glad to hear that you had a good experience with our shipping agent, Jessica, and that she was able to help you in your time crunch by finding the best price and taking care of all the hard work for you. It is our goal to provide excellent service to our customers, and we are glad that we were able to do so for you.

We also appreciate your feedback about our driver, Aleksei, and are glad to hear that your Tahoe was delivered safely and on time. We hope to have the opportunity to serve you again in the future and look forward to helping you with any future shipping needs you may have.

Sincerely,
Easy Car Transport

Rated 5 out of 5 stars

Everything is good

Everything is good. I have used this service!

June 30, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

Thank you for your positive review, Oleg! We are glad to hear that you have had a good experience with our service and that you were satisfied with the transport of your vehicle. We appreciate your business and hope to have the opportunity to serve you again in the future. If you have any further needs or questions, please don't hesitate to contact us.

Sincerely,
Easy Car Transport

Rated 5 out of 5 stars

Easy Car Transport was a Great Help!

Easy Car Transport was a huge help in getting my vehicle moved. Marcel worked extremely hard to complete the process within a reasonable cost and I appreciate it! Thank you Easy Car Transport!

June 22, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

Thank you for your kind words! We are glad to have been able to help you with the transport of your vehicle and that Marcel was able to provide excellent service. We are grateful for your business and hope to have the opportunity to serve you again in the future. If there is anything else we can do for you, please don't hesitate to reach out to us.

Sincerely,
Easy Car Transport

Advertisement
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company! They communicated with me along the entire process and was so easy to work with. I would highly recommend easy car transport!! 10/10

June 22, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

Thank you for your kind review, Swathi! We are glad to have been able to provide you with a great experience and that our team was able to communicate effectively with you throughout the entire process. We are happy that you found our company easy to work with and we appreciate your recommendation. We hope to have the opportunity to serve you again in the future.

Sincerely,
Easy Car Transport

Rated 5 out of 5 stars

I was very happy with Easy Car Transit

I was very happy with Easy Car Transit. I was going thru a stressful situation while on vacation My car was in accident in Las Vegas and I needed to get it home to Cali.There are so many out of tow companys that were rude ,over priced and sketchy.So when Easy Car Transit called me I was a little skeptical but,they were very friendly,patient and helpful.They were able to answer all my questions and concerns and ease my anxieties about getting my car home.My agent was Marcel and he kept in contact with me frequently and I was able to talk to the driver to get the ETA on my car. The Driver was really nice and I was so happy to have my car back at home and so quickly too I signed a contract for pick up on a Monday and my car was home by lunch time that Tuesday.Just know when you get a quote for pick you may or may not get that price only because the drivers are the ones who will accept the offer or not.Its almost like fishing The agent puts your rate out there on the board waiting to get a bite and that maybe a reason to you might not necessarily get the day you want If the drivers aren't biting that rate just an FYI but, all in all I was more than satisfied

June 22, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

Thank you for your positive review! We're glad to hear that our team was able to provide you with friendly and helpful service during a stressful time. We apologize for any confusion about the pricing, and we appreciate you understanding that our quotes are subject to availability and acceptance by the drivers. We're glad that our driver was able to provide you with excellent service and that you were happy to have your car back home so quickly. We hope you'll consider using Easy Car Transport again in the future if you need car transport services.

Rated 1 out of 5 stars

I Wish I could give "0"stars ...

I Wish I could give "0"stars ...

Do not use this company!!

I arranged my contract with Amber Alcott on 6/17/2022. I asked her what was the first available date and she advised the following day, 6/18/2022. She told me the price was $500 + $100-150 wench fee due to the vehicle not starting. She sent me the contracts, which I completed and had sent back to her. On 6/18/2022 I reached out to make sure we were all set up and she was not responding. I called the company and reached a representative Nate. He looked into it and informed me Amber went home before the contracts were completed and therefore Amber never had the vehicle scheduled with the driver. Amber did not inform me of a time to have the contracts in by to have it completed. When I told her I was waiting for a piece of information to input, her response was "take your time" or "no rush". If she knew this had to be completed prior to the end of her shift to secure the driver, she should have been transparent and told me. Nate, who was not customer friendly, told me he would "do his best and call me back". I had to follow up with him for updates. He finally gets a driver to complete this but wanted me to pay $150 more. I have to pay more for their mistake? No. I reminded him of a contract they had me sign and how much it stated I was paying and I will not pay a penny more. I did not hear back from him at all. On 6/20/2022 I informed Amber and Nate to make sure my contract is cancelled and Amber was reversing everything she told me on 6/17/2022. Keep in mind, this was all done in messages and I have them all as proof. Horrible customer service.

June 21, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

Dear Ian,
We are sorry to hear about this inconvenience you've faced with your shipment. We are always teaching our customer service representatives how vital quality customer service is.
We attempted to assign the driver for the desired date, but as the contract wasn't signed, he didn't accept it without a signed contract and left the area. Nevertheless, we understand that we created inconvenience for you and made you feel uncomfortable using our services. We are not denying our responsibility and would be more than happy to fix this situation, providing you with proper in-time shipment in the future.
We are grateful for this prompt feedback. It will help us to improve our customer service!

Rated 5 out of 5 stars

Easy Car Transport's Amy Duncan…

Easy Car Transport's Amy Duncan provided the only reliable quote and transportation for our vehicle, because of timeframe. She went above and beyond with the driver this morning and helped me out so that the car was delivered as promised. thank you so much, we will be using your service again!

May 13, 2022
Unprompted review
Easy Car Transport logo

Reply from Easy Car Transport

We are grateful for your positive review and are glad to have been able to meet your expectations. We appreciate your kind words about Amy and are glad to hear that she was able to provide excellent service. We are glad to have been able to help you out and are happy to know that we will be your go-to choice for vehicle transportation in the future. Thank you for choosing Easy Car Transport.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look