While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
De bekende parfum-korting - meer dan 10.000 schoonheidsproducten tegen een lage prijs. Gratis terugkeer & geld terug garantie door vertrouwde winkels. Ruime keuze en snelle levering: parfum, huidverzorging, zonnebrandcrème, haarverzorging, scheren en accessoires.
Spekhofstraat 14 , 6466 LZ , Kerkrade , Netherlands
4.4
239 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order arrived in just a few days. The product arrived in perfect condition, it came with the original brand packaging. I took advantadge of a very good offer, price was about 30% less of what I usually pay for the same product.
Ordered 3 items from easycosmetics.be
Acqua di Parma aftershave
2x acqua di Parma deodorant sticks.
The 2 new deodorant sticks did not match my old one. They weren't sealed in plastic, neither was the gel component sealed in plastic, there were gaps between the case and the logo looked not as intricate. It just felt cheap and sloppy. The aftershave I also ordered still had the old packaging which further threw me off.
I checked the Acqua di Parma website and saw the original packaging for the deosticks was on the site and not the new bold logo. I logged a complaint with Easycosmetic with my comparison photos and they created a return label even though it was outside of my return period.
Part of me was still not 100% sure it was fake so during a trip to Milan, I dropped by the Acqua di Parma store. I saw the same bold logo packaging. I also emailed the photos of the new deo sticks to Acqua di Parma headquarters.
Acqua di Parma HQ confirmed that the packaging has changed. the deodorant stick are no longer sealed and neither is the gel component sealed. The batch numbers of my new sticks also match up with their production. I guess Acqua di Parma are cutting corners with the packaging which is not an easycosmetic issue.
given the results of my research, I thought it only fair to update this review in case anyone else has the same issues or doubts with the Acqua di Parma deodorant sticks.
Reply from Easycosmetic
Hello,
Thank you for taking the time to describe your experience in such detail. We understand how disappointing and unsettling it is when doubts arise about the authenticity of a product.
Please rest assured that we source our goods exclusively from authorized dealers and distributors and only ship original products. We strictly prohibit the sale of counterfeit goods.
Regardless of this, we take your comment very seriously. It is by no means our intention to reject complaints outright. Your case has therefore been forwarded to our customer service department for careful review. Even though the return period has already expired, we would like to clarify the matter transparently.
Kind regards
I received (for the first time) a Acqua Di Gio 200ml parfum from which the flavor doesn’t match the real flavor…. So I would not recommend this
Reply from Easycosmetic
Dear Customer,
Based on your order details, we understand that you have already contacted our customer service team to resolve your issue. We sincerely apologize for any inconvenience caused. However, please note that we only ship original products.
Please do not hesitate to contact us again if you have any further questions about your order. We are always happy to help and will provide you with the best possible support.
Kind regards
I am satisfied with my order. It was processed very quickly, and the perfume is exactly what I ordered. I recommend this company and intend to use its services again myself.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
