Easy Digital Filing Reviews 658

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Its all user friendly and well priced. Also where an issue occurs they are based in the UK, answer the phone quickly and provide real help that you can easily understand..

Rated 5 out of 5 stars

Id been tearing hair out, trying to figure out how to follow hmrc online corp tax forms for our tiny CIC, googling frantically for help, when i came across your website. Checked the reviews (of cour... See more

Company replied

Rated 5 out of 5 stars

Tech support is outstanding. Interface is almost fool proof. Used to spend long days preparing accounts for HMRC and Companies House. This is now reduced to less then an hour and when I don't unde... See more

Company replied

Rated 5 out of 5 stars

Perfect software for self filing HMRC and Companies House accounts. I'm not an accountant, just a landlord needing to file company accounts. This was the third software that I tried, the others assum... See more

Company replied

Company details

  1. Accounting Software Company
  2. Tax Preparation Service
  3. Tax Preparation Software

Written by the company

Cloud platform enabling Corporation Tax filings along with IXBRL Tagged Accounts direct to HMRC and Companies House. Nothing to Install, or configure 100% Web Application with submission process completely automated and instant.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

658 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good support, great platform

Quick, helpful and professional support response when needed. Easy to use and understand platform.

July 2, 2023
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Reply from Easy Digital Filing

We are glad to hear that you were happy with our Support team and the services we provide, Paul. We are looking forward to seeing you back next year.

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Rated 5 out of 5 stars

Very straightforward

Very straightforward. Friendly and knowledgeable customer service. Excellent value for money. Will use again.

June 30, 2023
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Reply from Easy Digital Filing

Thank you for your great thoughts, Jann! We are glad to hear that you found our software straight forward to use, and you were happy with our support! Hope to see you filing with us soon.

Rated 5 out of 5 stars

First time user of third party software

This is the first time I had to use third party software but it is logical and easy to use with warning messages to attend to, thus ensuring the submission is compliant. Telephone and online chat assistance was outstanding, even before I had paid anything!
Submission to HMRC was perfect

July 1, 2023
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Reply from Easy Digital Filing

Thank you for taking the time to leave such a great review for us, Lesley! We are pleased to hear that you are happy with our software and you found our support helpful. We hope to see you again soon!

Rated 5 out of 5 stars

The online help chat never fails to…

The online help chat never fails to solve my issues - within minutes. Amazing.

June 14, 2023
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Reply from Easy Digital Filing

Thank you for your review, Robert! We are happy to hear that you were happy with our support team. We hope to see you filing with us again soon!

Rated 5 out of 5 stars
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Reply from Easy Digital Filing

Thank you for your kind review, Paul! We are pleased to hear that you found our software straightforward to use. We are looking forward to seeing you soon.

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Rated 5 out of 5 stars

Tech support is outstanding

Tech support is outstanding. Interface is almost fool proof.

Used to spend long days preparing accounts for HMRC and Companies House. This is now reduced to less then an hour and when I don't understand something, the tech support is instantly available via an active chat window that is part of the interface. Lots of time saved and no more headaches. Just brilliant!!!

June 12, 2023
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Reply from Easy Digital Filing

Thank you for taking the time to leave such a great review for us, Mike! We are pleased to hear that you are happy with our services and you found our support helpful. We hope to see you again soon!

Rated 5 out of 5 stars

User friendly

Easy, reliable, reasonably priced and hassle-free. Highly recommend.

June 12, 2023
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Reply from Easy Digital Filing

Thank you for taking the time to leave a review for us, Laura! It is brilliant to hear that you are happy with our software. Hope to see you filing with us again soon!

Rated 5 out of 5 stars

This software does exactly what it says…

This software does exactly what it says on the tin. Very straightfwd to use. All good.

June 9, 2023
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Reply from Easy Digital Filing

Thank you for taking the time to leave such a great review for us, Tina! We are happy to hear that you found our software straightforward to use!

Rated 5 out of 5 stars

Excellent experience with easy digital as always

Super easy to use. Having been using for the last 4 years and never a problem. Great piece of software. Keep up the good work - Easy Digital Filing !!

June 4, 2023
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Reply from Easy Digital Filing

We really appreciate your kind words, Izaak. We are pleased to hear that you filed successfully with us for another year. We hope to see you filing with us again soon.

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Rated 5 out of 5 stars

Excellent Service

This service is excellent and easy to use. I highly recommend using the software as it removes any difficulties and confusion with submitting your accounts to HMRC and Companies House.

June 4, 2023
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Reply from Easy Digital Filing

Thank you for your great thoughts, Paul! We are pleased to hear that you found our software straightforward to use. We are looking forward to seeing you soon.

Rated 5 out of 5 stars

As a total amateur this is doable.

As a total amateur this is doable. Yes you have to think but by persisting you gain a better understanding of your company finances which is of course a benefit as well as saving a considerable amount of money. I recommend this product.

June 3, 2023
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Reply from Easy Digital Filing

Thank you for taking the time to write a review for us, Peter! We are pleased to hear that you are happy with our services and software! We are looking forward to seeing you again.

Rated 5 out of 5 stars

Highly Recommend

Really easy to use interface, quick filing and incredibly helpful support staff on the live chat. My query was picked up immediately and my issue solved within 5 minutes, they couldn't have been more helpful. Would highly recommend this service!

May 30, 2023
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Reply from Easy Digital Filing

Thank you for your kind review, Kate! We are glad to hear that you found our software easy and straightforward to use! We are looking forward to seeing you again soon.

Rated 5 out of 5 stars

Best filing software for non-accountants (by a mile!)

The Easy Digital Filing software is absolutely brilliant. If you have a small limited company with relatively simple accounts and want to do the filing yourself, this software is the market leader by some distance.

You need to be able to confidently prepare a profit-loss statement and balance sheet in order to have the figures available to enter into the software (if you can't do this, use an accountant!).

But assuming that basic financial knowledge, it is so simple to prepare the CT600, company accounts and companies house submission. The price is also very reasonable.

I can't speak highly enough of this product, it's a joy to use.

May 27, 2023
Unprompted review
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Reply from Easy Digital Filing

Thank you for you kind words. We are really pleased you found our software easy and intuitive to use.

We designed our software specifically for small and micro business to give them a reasonably priced easy way to ensure they are able to meet there annual account and tax requirements for both HMRC and Companies House, without the cost of using an accountant.

For anyone that is a little unsure about preparing their accounts, we do also offer a managed filing service where one of our digital accountants will prepare everything for you.

Once again, thank you!

Kind regards

Cathy

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Rated 5 out of 5 stars

Amazing support and simple to use

Found this software after spending a considerable amount of time struggling with another provider. It was very useful to be able to try it out first before paying, unlike the other provider which you purchase before hand. The help messages and warnings walk you through completing the tax return bit and the accounts were a breeze. I had a few questions on the balance sheet (never too sure about creditors etc) but their support team answered my chat questions quickly. All in all 10/10 Well done!

May 12, 2023
Unprompted review
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Reply from Easy Digital Filing

We are glad to hear that you were happy with our Support team and the services we provide, Kevin. We are looking forward to seeing you back next year.

Rated 3 out of 5 stars

It is a basic system that does the job…

It is a basic system that does the job to simply put it.
however, it would be more helpful if we can add our own expenses name rather than having to use the ones provided in the software only.

Also some of the expenses are under the wrong heading category. e.g. travel and subsistence, motor expenses are under staff cost rather than administrative cost. fix these and the ratings will go up.

May 22, 2023
Unprompted review
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Reply from Easy Digital Filing

Thank you for your comments.
We have pre-set fields in our accounts as these need to be tagged with IXBRL which match the HMRC's Taxonomy. Digital filing is very different from the past where accounts expense and income categories could be customised as they did not need to be computer readable. If you would like to use custom accounts you can upload your own as long as they are already IXBRL tagged.
As you did not leave your email address I can't respond personally to your review. However, if you would like to give us a call on 0203 051 9990 or email us, we would love to discuss further with you.

Rated 2 out of 5 stars

Some drawbacks, and expensive, but it did work first time

I had already prepared statutory accounts and filed an abbreviated version at Companies House. This app forced me to recategorise the profit and loss account into their captions rather than being able to use my own. There is no 'white space' for additional disclosures on items to which you may wish to draw HMRC's attention. The Warning/Error facility is useful but clunky. I thought it was very poor value for money.

May 17, 2023
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Reply from Easy Digital Filing

Thank you for your review. I am sorry you were unhappy with our service.

To answer your points raised:

With regards to the profit and loss categories; these are defined by HMRC who require FRS105 iXBRL tagged against HMRC's Taxonomy - we don't control this, it is a HMRC requirement. As this is now Digital filing, the profit and loss entries in your accounts are read by the HMRC electronic filing interface, and will fail validation if not tagged correctly. If you have existing iXBRL tagged accounts, you can upload these instead of using our accounts FRS105/FRS102A templates.

If you want to provide additional information, "white space" (sic), there is a section in the accounts templates for this. These are again iXBRL tagged for HMRC. If you have additional information for HMRC about your tax calculation outside of this iXBRL tagged input, HMRC supports a pdf document attached which you can upload in our CT600 filing.

If you are at all unsure of how to use our software our UK based responsive support team are more than happy to help, you can either contact our trained accounting professionals by our online chat, (8.30 – 17.30) or by calling us. You have only to read our other reviews (99% are 4* and above) to know that our team go over and above to ensure our customers have a great experience.

I am also sorry you don't consider our software to be good value. We believe our prices offer exceptional value for money based on the ease of use and the excellent support provided. Saas based software is not cheap to build and maintain, however we have not raised our prices in over 4 years, despite being under the same inflationary pressures as every other UK based business. As a small UK business ourselves, we understand these stresses as much as our customers do.

We offer you a free trial of our software, you only have to pay before submission and only if you are completely happy.

As our software is web-based you have the advantage of being able to use our software on multiple devices across multiple locations without having to install anything locally, and be safe in the knowledge that your data is stored securely, encrypted, backed up and available 24 X 7 on our UK servers. We are an approved software provider by both HMRC and Companies house and a regulated Agent supervised by HMRC.

If you would like to discuss anything else, please do not hesitate to contact us hopefully we will see you back next year!

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Rated 5 out of 5 stars

A perfect solution...

Really easy to use...had looked at another provider and didn't like what I saw...came here and was very pleased

May 17, 2023
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Reply from Easy Digital Filing

Thank you for your kind review, Matthew! We are glad to hear that you found our software easy to use! We are looking forward to seeing you again soon.

Rated 5 out of 5 stars

Good

Good, beyond expectation.

May 14, 2023
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Reply from Easy Digital Filing

Thank you for your great comment! We are pleased to hear that you are happy with our software.

Rated 5 out of 5 stars
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Reply from Easy Digital Filing

Thank you for taking the time to leave such a great review, Alan! It is brilliant to hear that you are happy with the services we provide. We hope to see you again soon.

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