Wanted to duplicate another frame we had, mailed easyframe, Rob provided link to layout. Used layout tool to finalise our layout 4 apertures and dimensions replicated exactly what we wanted. Frame arr... See more
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Review summary
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Really impressed: simple, no-frills interface which allows you to custom design the frame you want to your exact measurements with/without mount, etc. So straightforward when wanting to get multi... See more
Company replied
Fantastic service. Can’t speak highly enough of Nick at Easyframe. Patient, professional and prompt service with a bespoke framing job for 10inch vinyls. Good quality frames and mounts that are well... See more
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Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of... See more
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Company details
Written by the company
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
Contact info
5 Railton Road, MK42 7PN, Bedford, United Kingdom
- 01234856501
- sales@easyframe.co.uk
- easyframe.co.uk
4.7
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Thrilled with my large black floating frame
Thrilled with my large black floating frame! It arrived quickly and was well packaged and the frame is very well made and really enhances my painting. I haven’t ‘fixed’ the canvas into the frame but the instruction video is clear and I’m sure that it will work well!! Thank you !
January 28, 2026
Unprompted review
Reply from Easyframe
Hi Catherine,
Thank you so much for the lovely 5-star review — we’re really pleased to hear you’re thrilled with your large black floating frame 😊
Great to know it arrived quickly, safely packaged, and that you’re happy with the quality and finish. Floating frames really do make a painting pop, so it’s fantastic to hear it’s enhanced your artwork.
Glad the fitting video was helpful too — take your time with it and you’ll be absolutely fine, but if you need any tips at all just give us a shout.
Thanks again for choosing EasyFrame and for taking the time to leave such kind feedback.
Nick & the EasyFrame team
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Very pleased customer
Received the frames I ordered faster than expected. Was pleased with how they looked & also the cost. Will use this company again.
January 28, 2026
Unprompted review
Reply from Easyframe
Hi there,
Thank you so much for taking the time to leave us a review. We’re really pleased to hear you were happy with both the frames and the value, and that they arrived quicker than expected.
We truly appreciate your support and look forward to helping you again in the future.
Thanks again,
Nick & the EasyFrame Team
Wow what a brilliant company to deal…
Wow what a brilliant company to deal with! 💯 happy! 🙂
From first checking their website, going through to choosing my picture frames, then the well packaged delivery.
Everything was spot on, I'm so pleased with my frames!
January 19, 2026
Unprompted review
Reply from Easyframe
Wow — thank you so much for such a lovely review! 😊
We’re absolutely thrilled to hear you had a great experience from start to finish, from using the website right through to delivery. It’s great to know everything arrived safely and that you’re so pleased with your frames — that really means a lot to the whole team.
Thanks again for taking the time to leave such kind feedback, and we hope to frame something for you again soon!
Regards Nick
The best frame for my embroidery
I'm very pleased with the frame for my embroidery that I ordered from easyframe.co.uk.
I loved the quality of the materials and the craftsmanship. The website is very convenient for making a choice. I can try the frame on my embroidered picture before purchasing to ensure it fits perfectly.
They process and ship orders quickly.
This is the second frame for my embroidery that I've ordered from this website.
January 22, 2026
Unprompted review
Reply from Easyframe
⭐️⭐️⭐️⭐️⭐️
Hi Svetlana,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear you’re pleased with the frame for your embroidery and that the quality, craftsmanship, and materials met your expectations.
It’s great to know you found the website preview tool helpful for visualising your work before ordering — it’s especially rewarding to hear that you’ve trusted us again for a second embroidery piece.
Thank you for your continued support, and we look forward to framing more of your beautiful work in the future.
Kind regards,
Nick & the EasyFrame Team
What a brilliant company
What a brilliant company! Ordered Sunday evening and arrived Wednesday morning. There is a good choice of frames and mounts. I feature I particularly like is how you can uploaded a photo of your work and see your it in your chosen mount and frame before ordering. Another excellent feature is that you can order both mount and frame to the mm. Thank you so much.
January 21, 2026
Unprompted review
Reply from Easyframe
Hi Pauline,
Thank you so much for taking the time to leave such a lovely review — it really does mean a lot to us. We’re delighted to hear you were pleased with the speed of delivery and that you found the frame and mount options helpful, especially the upload preview and millimetre-perfect sizing.
Thanks again for choosing EasyFrame and for your kind words — we truly appreciate your support.
Best regards,
Nick & the EasyFrame Team
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Great service and value
Great service, good value, good quality, speedy delivery.. thank-you
I’ve bought about 6 tray frames in different sizes …. About to order some more.
I’ve stuck Velcro on frames and pics so I can swap them round
November 16, 2025
Unprompted review
Reply from Easyframe
Hi Denise,
Thank you so much for taking the time to leave such a lovely review — we really appreciate it. It’s great to hear you’re happy with the service, value, quality and speedy delivery.
We love the Velcro idea too — a brilliant and practical way to keep things fresh and change displays easily! Thanks again for your continued support and we look forward to helping with your next order very soon.
Best wishes,
The EasyFrame Team
Great Service and Quality
Second time we have ordered from Easyframe.
Our experience was exactly the same as the first time.
Great communication, fast delivery, quality product, competitive price.
Excellent website which clearly explains the measuring procedure via video and clear, written instructions.
If you need a custom made picture frame then don't hesitate !
January 13, 2026
Unprompted review
Reply from Easyframe
Hi Martin,
Thank you so much for taking the time to leave us another ⭐⭐⭐⭐⭐ review – we really appreciate it.
We’re delighted to hear that your experience was just as good the second time around. Clear communication, easy measuring, quality frames and competitive pricing are exactly what we aim for, so it’s great to know that came across.
Thanks again for choosing EasyFrame and for your recommendation – we look forward to helping with your next framing project.
Nick & the EasyFrame team
Damaged products sent by warehouse. Don't use this company.
Company sent a damaged frame which caused significant inconvenience. Indicates poor quality control in warehouse. Company operates minimum ecommerce standards when issuing refunds. Refund will not be processed until product received back by warehouse even though evidence of damaged goods provided and product collected by their own carrier network. Not a customer focused company. Will not use this company again. Very poor customer service.
January 12, 2026
Unprompted review
Reply from Easyframe
HI Richard.
Please accept my apologies once again for the damaged frame you received. The damage was extensive to one corner and is most likely to have occurred in transit.
I replied to your complaint within 5 minutes and simply requested the goods were made available for collection by our courier so we could get the damage issue resolved with the minimum of fuss. Our preference is always to collect the goods quickly, inspect them, and arrange a replacement where appropriate. While this is the more costly option for us, our aim is to resolve the issue thoroughly and ensure you experience no further inconvenience.
That said, we weren’t able to offer the 25% refund alongside a replacement you requested.
In light of your disappointment with the service you had received and the inconvenience caused, I decided the best resolution was a full refund on this occasion.
Regarding the timeline, the damage was reported yesterday, the parcel was collected today and it will no doubt be received back tomorrow. Once the parcel is received and inspected, I will personally ensure the refund is processed immediately. From the moment you reported the issue, the entire process should take less than 48 hours.
I did offer a replacement frame, but I understand you would prefer the refund instead, and I respect your decision.
Thank you for your patience throughout this – it’s very much appreciated.
If there’s anything further I can assist you with, please don’t hesitate to let me know.
Best Wishes
Rob Zanna
Really happy with the speed of service…
Really happy with the speed of service for some custom picture mounts.
I measured the sizes slightly too small because I should've taken the back of the frames off first and measured in there, as there is a slight lip around the frame. Not enough to matter much, used a bit of tape to hold the mounts in place.
January 13, 2026
Unprompted review
Reply from Easyframe
Hi Andrew,
Thank you for taking the time to leave such a great review — we really appreciate it.
Glad to hear you were happy with the speed of service. Measuring from inside the frame rebate (with the backing removed) is definitely the best approach, but it sounds like you found a workable solution anyway. Thankfully it was only a slight lip, and your workaround did the job 👍
If you ever need advice before ordering, feel free to give us a shout — we’re always happy to help make sure everything fits perfectly first time.
Thanks again for choosing EasyFrame.
Kind regards,
Nick
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I love the canvas frame
I love the canvas frame, it finishes off my artwork really well.
January 8, 2026
Unprompted review
Reply from Easyframe
Many thanks for the review. Pleased it finished off the artwork.
Regards
Nick
Custom Sized Picture Frame
Fast delivery despite Christmas/New Year Holidays. Ordered 31 Dec, delivered 8 Jan.
and it is perfect!
If you need a custom sized picture frame - look no further than EasyFrame!
January 8, 2026
Unprompted review
Reply from Easyframe
Many thanks for taking the time to leave such a great review, Don.
We’re really pleased to hear you were happy with both the turnaround time over the Christmas and New Year period and the finished frame itself.
Thanks again for the recommendation – it’s genuinely appreciated by the whole EasyFrame team.
£23 for a piece of MDF, ripoff
£23 for a piece of MDF, absolute ripoff
January 7, 2026
Unprompted review
Reply from Easyframe
I'm sorry once again that you were disappointed with your purchase.
Your order was for a custom picture mount with external dimensions of 1010 × 370 mm, priced at £16.16 plus £7.20 delivery. Unfortunately, it appears you have misunderstood our website, as you were expecting to receive a complete custom picture frame—including glazing and backing—for the amount paid.
Both our website product description, order review, shopping basket and your order confirmation clearly stated that the item purchased was a "Custom Picture Mount", with no indication that a full picture frame was included. For clarity, a large bespoke picture frame of this size would typically cost significantly more, making it an unrealistic expectation at the price paid for the mount alone.
The pricing for the mount itself is fair and competitive when compared with other reputable online framing services. When you consider the substantial protective packaging—including the MDF board you referenced—which is necessary to ensure safe transit over around 400 miles, it is unlikely any meaningful profit was generated from this order. We can assure you this was certainly not the "rip-off" suggested in the review.
We truly regret the confusion and disappointment this has caused. If there's anything further we can do to assist, please let us know.
Brilliant from start to finish
From the call I made to help me work out how to choose my order through to delivery everything was great
December 22, 2025
Unprompted review
Reply from Easyframe
Hi Kathryn,
Thank you so much for your lovely review.
I’m really pleased to hear that everything went smoothly from your initial call right through to delivery. We’re always happy to help guide customers through the ordering process, so it’s great to know that support made a difference.
Thanks again for choosing EasyFrame — we really appreciate it and hope to help you again in the future.
Best regards,
Nick
EasyFrame
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Customer friendly website
I am in the process of re-framing my Mother's embroideries that she has made over the past few decades. As the measurements of her pictures are not standard, it has been invaluable to be able to order frames to the mm, which means that her artwork fits exactly. I can also update and freshen-up some older artwork, so that it fits into our decor and looks great. The choice of frames is good and I am thrilled with the results, as I can now see her beautiful works of art from years ago in a modern setting.
December 22, 2025
Unprompted review
Reply from Easyframe
Hi M George,
Thank you so much for taking the time to leave such a thoughtful review.
It’s really special to hear that EasyFrame has been able to help you re-frame your mother’s embroideries. Being able to order frames to the millimetre is exactly why we built the website the way we did, so it’s great to know it’s made such a difference for non-standard and meaningful pieces like these.
I’m delighted that you’ve been able to refresh and modernise the artwork while still celebrating the craftsmanship and memories behind it. Seeing treasured pieces brought back to life in a new setting is what framing is all about.
Thank you again for choosing EasyFrame — we truly appreciate your trust and look forward to helping you with any future projects.
Best regards,
Nick
EasyFrame
Just received my custom-made picture…
Just received my custom-made picture frame with mount from EasyFrame, and it’s absolutely perfect for my pastel painting. Really impressed with the speed of delivery and the quality of the craftsmanship. Thank you — I’ll definitely be using your services again in the future.
December 20, 2025
Unprompted review
Reply from Easyframe
Hi Chris,
Thank you very much for your kind review — it really means a lot to us.
I’m delighted to hear the custom-made frame and mount are a perfect match for your pastel painting. It’s great to know the quality and speed of delivery both impressed you, as that’s exactly what we aim for.
Thanks again for choosing EasyFrame, and we’d love to help you with any future framing projects.
Best regards,
Nick
EasyFrame
Perfect framed print.
The website was incredibly easy to navigate and the final framed print was exactly as I had hoped. It arrived promptly and the overall service was excellent. I’ll definitely be using this company again.
December 16, 2025
Unprompted review
Reply from Easyframe
Hi Arun,
Thank you so much for taking the time to leave such a lovely review — we really appreciate it.
I’m delighted to hear you found the website easy to use and that the finished framed print arrived exactly as you’d hoped. It’s great to know the whole process, from ordering to delivery, hit the mark for you.
Thanks again for choosing EasyFrame and we’d be more than happy to help you again in the future.
Best regards,
Nick
EasyFrame
Easy to purchase straight forward and…
Easy to purchase straight forward and helpful website. Super speedy delivery, quality products and great after sales service. I would recommend and will use again
December 3, 2025
Unprompted review
Reply from Easyframe
Hi Jonathan,
Thank you for your great review — we really appreciate it.
It’s lovely to hear you found the website straightforward and helpful, and that you were happy with the delivery speed, product quality, and after-sales service. Recommendations like yours mean a lot to us.
Thanks again for choosing EasyFrame — we look forward to helping you again soon.
Kind regards,
The EasyFrame Team
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Perfect!
Perfect!
Ordered 4 frames with everything added, also a mount and 2 extra pieces of acrylic for other projects.
Ordered on the Wednesday and i had it all delivered that Friday! unbelievable turn around.
Everything was made perfect and looks great.
will defiantly be using these again for more of my art
December 3, 2025
Unprompted review
Reply from Easyframe
Hi Craig,
Thank you for such a fantastic review!
We’re really pleased to hear you were happy with the frames, mounts, and acrylic — and that everything arrived so quickly. A two-day turnaround is great to hear, and it’s even better knowing everything was made perfectly for your artwork.
Thanks again for choosing EasyFrame and for your support. We look forward to helping with many more of your art projects in the future.
Kind regards,
The EasyFrame Team
Brillant service
Brillant service, fantastic product, fast delivery. Thank you.
Website was effortless to navigate ordering perfect fitting frames for our prints.
Ordered on Monday 1st deliver Thursday 4th December.
Notification from order to delivery was great too.
I'll buy again
December 4, 2025
Unprompted review
Reply from Easyframe
Hi Graeme,
Thank you for your brilliant review — we really appreciate it.
We’re delighted to hear you were happy with the service, product quality, delivery speed, and how easy you found the website to use. Keeping customers informed from order to delivery is something we really focus on, so it’s great to know that came through.
Thanks again for choosing EasyFrame — we look forward to helping you again in the future.
Kind regards,
The EasyFrame Team
Excellent!
My order was processed quickly, I was kept updated on every step of the process and it was delivered extremely fast and very well packaged with the mounts being of excellent quality. No issues at all and excellent value compared to other people I looked at. Will definitely use again.
December 4, 2025
Unprompted review
Reply from Easyframe
Hi Georgie,
Thank you for your excellent review — we really appreciate you taking the time to share your experience.
It’s great to hear you were happy with the speed, communication, packaging, and quality of the mounts, and that you found us good value compared to other options. Feedback like this means a lot to the whole team.
Thanks again for choosing EasyFrame. We look forward to helping you again soon.
Kind regards,
The EasyFrame Team
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