EFX Algo Reviews 470

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the staff, highlighting their responsiveness, helpfulness, and commitment to client success. People appreciate the clear communication and the team's efforts to provide support and guidance. Reviewers often mention the team's integrity and their dedication to addressing concerns. However, some people were dissatisfied with the pricing, finding the initial costs and ongoing fees to be high, especially when considering the performance of the products. There is also mixed feedback regarding customer service and the products themselves, with some experiencing negative outcomes and a lack of support when issues arose, while others found the service excellent and the products performing as advertised.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers report significant... See more

Price

Consumers express significant dissatisfaction with the price and associated costs. Many reviewers report... See more

Product

Users describe ambiguous interactions with product. Many reviewers express significant dissatisfaction,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing significant... See more

Based on these reviews

Rated 2 out of 5 stars

A 41+% drawdown since April 2025. Equity reduced to less than half of what my account says. Account that moves back and forth a few dollars daily says $24,460, equity says $14,150. Called to find out... See more

Company replied

Rated 2 out of 5 stars

Started out well, but after April 1st this year 2025 the algo tanked and has never recovered, been waiting months now for it to return, lost over 30% of the value, not a good performing Algo for the u... See more

Company replied

Rated 2 out of 5 stars

Started with EFX in Aug-2024, I did like the forum features, and open communication with customers. But in April 2025, everything changed, the algo started to make bad decisions, driving high draw dow... See more

Company replied

Rated 2 out of 5 stars

Bought the octane made profit in 3 months almost 10 % so happy then April and July tariff happened and wipe off most of my profits. I decided to stop the bot to mitigate more losses and until no... See more


Company details

  1. #19 of 19 best companies in Educational Consultant

Written by the company

EFX Algo provides structured, rules-based trading technology designed for individuals who want greater clarity, control, and discipline around how capital is deployed. We work with entrepreneurs, business owners, and investors who prefer systems over speculation, and who value transparency, defined risk parameters, and decision-making frameworks over hype or short-term promises. EFX does not take custody of client funds. All trading activity runs inside accounts owned and controlled by the user, with clearly defined rules, visibility into performance data, and the ability to start, pause, or stop at any time. Our focus is not on predicting markets, selling financial advice, or guaranteeing outcomes. Instead, we help clients evaluate whether a rules-based, automated approach fits their goals, risk comfort, and expectations—before relying on it as part of a broader capital strategy. EFX emphasizes education, evaluation, and long-term alignment. Many clients begin with a structured evaluation period to better understand how the technology behaves in live market conditions and whether it belongs in their portfolio. As with all market-based strategies, trading involves risk and is not suitable for everyone. We encourage prospective clients to ask questions, take their time, and make decisions they feel confident standing behind.


Contact info

3.0

Average

TrustScore 3 out of 5

470 reviews

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Replied to 40% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I’ve had an amazing experience with Joe…

I’ve had an amazing experience with Joe and the team at EFX. From day one, they’ve been upfront, transparent, and ridiculously communicative — no fluff, no hype, just real people who actually care about helping you win.

What really sets them apart is how honest and accessible they are. They take the time to explain everything clearly, make sure you understand the process, and never overpromise. That level of transparency is almost unheard of in this space.

And honestly… EFX is the best in the game right now. Nobody else is delivering this kind of value, performance, and support — especially for the price. Between the results their users are seeing and the integrity of the team behind it, it’s clear they’re playing at a whole different level.

If you’re looking for a team that actually backs up what they say with real results, EFX is it.

October 14, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Thank you so much for sharing your experience!
We’re thrilled to hear that our transparency, communication, and commitment have stood out to you. That’s exactly what we strive for.

At EFX, we believe honesty and real support matter just as much as performance, and it means a lot to know that came through in your journey with us.

Your kind words about our team and results truly mean the world. We’re grateful for your trust and proud to have you as part of the EFX community!

- The EFX Team

Rated 5 out of 5 stars

My experience with EFX

Hi, my name is Nicholas Verge and I’ve been in the marketing and advertising industry as a consultant for about seven years now.

I wanted to write this testimonial for the guys over at EFX, because I wanted to give you, the intelligent investor, an inside scoop.

I no longer work with EFX as they brought most their marketing in-house, yet I’ve had the pleasure of being able to work with them here and there over the years.

However, I’ve been able to speak to many investors over the years and get a good feel for what their current experience is like.

You’re likely reading this, because you want to make sure you don’t get screwed. You see companies advertising to you telling you that they can get you returns.

But you’re no dummy. Everyone’s going to say that, right? They want to be able to get your business!

So my guess is, you’re trying to sniff out who’s full of it and who is legit. I would advise you to look at three criteria OUTSIDE of track record, because everyone is going to show you their wins, few will show you their scars.

What really matters is:

Whether or not these people actually care about you

Whether or not they will actually do right by you

Whether or not these people actually have experience and didn’t just open up shop yesterday.

Who would you rather have managing your money?

Option A: Slick looking company with clever marketing that doesn’t care about their clients because they actually do not understand investing at all and just white label a solution…

Option B: People like the guys over at EFX that explain what’s going on, who answer every single request you send in, and who can show you historic data that calms your nerves.

The difference between these two types of companies is NOT the results they’re able to get, it’s the people actually running the company.

One cares. The other doesn’t. It’s simple.

Even in the events where, clients were upset and weren’t willing to stick things out, some of which you can see on this TrustPilot, EFX still made it right.

These guys always did their best to try and make everyone happy in every single situation.

I’ve worked with many companies over the years in this space, and I can assure you, that is rare. Majority would just jump ship and start up a different business.

This is because they have a reputation, because they’ve been doing this for many years.

Many of the people that I have known in this industry are not really specialists in investing or in any form of financial products.

In fact, usually what they are is someone who already had success with some other type of business inside of digital marketing.

They see this as a lucrative industry. They partner with some sort of firm that can handle all the investing for them, and then they handle all the marketing.

Many of these competitors are serving you ads right now. Very few of these people actually know what they’re doing. And yes, more often than not, they are just white labeling someone else’s work.

The guys over at EFX have spent a painstaking amount of money on their developers, on their research and also not to mention that Danny, one of the main partners inside of EFX, has been an active trader for over a decade. They pour into their product because they want to be responsible for it. Not some other firm.

EFX knows what they’re doing. They don’t have a 100% hit rate, but who does? If you’re looking for 100% guarantees go buy Gold, but before that, do your research on how the federal reserve confiscated gold from private citizens in 1933. You’ll realize even that isn’t safe.

Wouldn’t you rather work with someone who told it to you straight, who told you exactly what you can expect? Who told you exactly what a realistic trajectory profile was, and who stuck with you through everything and always made sure that you knew where your money was at?

That’s what you’re going to get when you put your investments with EFX.

If you want to trust someone who actually has your best interest in mind, go with EFX. They really know what they’re talking about, they genuinely are real practitioners in the world of investing, and they can actually help you with this breaking edge technology to make sure that your money is growing.

To me, the best people to work with are not a bunch of bro marketers online.

It’s going to be the guys over at EFX because they treat people like humans, not numbers on a screen. They’re family men. Every single one of them is a God fearing man, and every single one of them actually cares about their clients.

I’ve seen it firsthand. I don’t even work with them anymore, but I can tell you from firsthand experience, these are good men and men that you would want to work with.

October 10, 2025
EFX Algo logo

Reply from EFX Algo

Nicholas, thank you so much for taking the time to share such a thorough and thoughtful testimonial. Your perspective, as someone who has worked closely with EFX over the years, means a great deal to us.

We’re honored by your recognition of the care, integrity, and expertise our team brings to every client relationship. Our mission has always been to provide not just results, but transparency, guidance, and genuine support and it’s incredibly validating to hear that reflected in your experience.

We truly appreciate your kind words and your support of our team and our work.

- The EFX Team

Rated 5 out of 5 stars

Efficiently operated program

October 12, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Thank you for your feedback!

We’re glad to hear you find our program efficiently operated. That’s exactly what we aim for.

Your support means a lot to us!

- The EFX Team

Rated 5 out of 5 stars

Exceeded All Expectations!

EFX and the entire team are incredible. 10/10 customer service and the algo has exceeded my expectations.

October 7, 2025
EFX Algo logo

Reply from EFX Algo

Thank you so much for your amazing review! 🌟
We’re thrilled to hear that our team and the algorithm have exceeded your expectations.

Providing top-tier service and results is what we strive for every day, and your feedback means a lot to the entire EFX team.

We truly appreciate your trust and support!

- The EFX Team

Rated 2 out of 5 stars

License fee refund

I purchased EFX Algo Octane software a year ago. When I purchased I was told I would be refunded my purchase price if I didn't make that money back in a year. Well a year has gone by and I have actually lost about $10k not including the $12800 I paid for the license fee. I asked for my purchase price refunded and was told that they go off your balance and not your equity which is the money you actually have in your account if you closed it now. Your balance is a fictitious number that might happen over time. So if you are planning on purchasing this software please read the fine print. They don't tell you this when you sign up. I was very excited when I started this journey. Not so happy now that I feel this refund was misrepresented.

October 10, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Thank you for taking the time to share your experience. We understand your disappointment and frustration, especially after being with EFX for a full year and not seeing the results you hoped for.

To clarify, the EFX refund and warranty program is based on system-wide realized performance, measured by account balance rather than equity, as outlined in the terms provided during onboarding. Balance represents all closed, realized trades, while equity includes open, floating positions that can change with market movement. The system continues to manage these open positions algorithmically until they are closed, which is why equity can fluctuate significantly during drawdown periods.

All system performance data — including the results that determine warranty eligibility — are independently verified through Myfxbook, which connects directly to live brokerage accounts. This ensures transparency and makes it impossible for EFX to alter or manipulate reported results.

We recognize how frustrating this experience has been and truly appreciate your feedback. It helps us continue improving how we communicate expectations and define performance reporting for clients going forward.

If you would like our team to review your case further or provide additional clarification, please contact our support team at algosupport@efxalgo.com.

— The EFX Team

Rated 5 out of 5 stars

The best of the best

I’ve had the pleasure of working directly with Joe, the owner, and his entire team at EFX and I can confidently say they’re among the best in the business.

They lead with integrity, transparency, and genuine care for his clients and partners. The entire EFX team operates with high character and professionalism, consistently going above and beyond to deliver exceptional results.

Working with them has been an incredible experience from start to finish. Their communication, follow-through, and commitment to excellence set them apart. I highly recommend EFX to anyone looking for a trustworthy and results-driven partner.

October 7, 2025
EFX Algo logo

Reply from EFX Algo

Thank you so much for your incredible words and for taking the time to share your experience!

It means the world to Joe and the entire EFX team to hear such thoughtful feedback.

Integrity, transparency, and genuine care are values we hold close, and it’s so rewarding to know that came through in your experience.

We truly appreciate your trust!

- The EFX Team

Rated 5 out of 5 stars

The EFX team is amazing!

The EFX team is amazing!

It can be extremely scary when it it comes to anything with your money, I get it. That's what I would 100% recommend EFX Algo - it's the people behind it. These guys are the real deal. In addition to building an incredible system, they are also really good people too.

October 7, 2025
EFX Algo logo

Reply from EFX Algo

Thank you so much for your kind words!

It means a lot to hear that our team and the EFX Algo have earned your confidence.

Building an incredible system is important, and your feedback reassures us we’re on the right track.

- The EFX Team

Rated 1 out of 5 stars

Very disappointing! I have been with EFX for over a year…

I have been with EFX for over a year now and my account is down over -15% yet they advertise their bot performance to be +20% for the same period. They are not counting huge unrealized losses that the account has incurred. There is definitely some shady performance reporting practice. I used to trust them, but I have completely lost my trust. They are borderline dishonest and deceptive in how they report performance. It is certainly not the standard required by SEC and FINRA. Do your own research before you invest with them. Additionally, the bot is not designed to handle volatility. It gains 5% in one month, then loses -15% the next month. All in all, the bot is not even close to what they advertise.

August 31, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 1 out of 5 stars

almost a year

almost a year, they haven't delivered what was promised, not even close.
They have it reporting through myfxbook, it reports completely wrong.
they said 10 months now I guess I have to wait the whole year.
After assuring me I was all set this would be maintained with all the latest ... " we have something better for 5K more"
I haven't seen any worth while revenue.
I Just want out!!!

29 OCT 2025 update.
I have lost 13,000 dollars with this system.
They are charging me 97 dollars a month.
They promised me I would be over 17% a month growth. My account went the other way.
I understand everyone's account went the other way..

11NOV2025
GIVE ME BACK MY MONEY.
no one returns calls, no help, nothing..
You charge me monthly and i got nothing.
Where is this guarantee? i contacted you at 10 months because that was what i was told to be told contact you again at 12 months but no one returns my calls

August 26, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 2 out of 5 stars

Bought the octane made profit in 3…

Bought the octane made profit in 3 months almost 10 % so happy then April and July tariff happened and wipe off most of my profits. I decided to stop the bot to mitigate more losses and until now I am off the bot.
I don't know when to go back again, I feel like I waisted my initial investment I have not recovered yet.
I want to give it another chance but with the current market it's tough.
Hopefully This bot proves me wrong.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

This loses money everytime something happens with tariffs

*UPDATE* This company is now trying to claim I never had an account with them, and thus my 1 star review is invalid, as you can see from their response.

What a cowardly and despicable thing to do. The fact of the matter is your company sucks and your product is garbage.

You and your rubbish product earned the hate. Stop trying to weasel out of the one star reviews you deserve and take it like a man.

I purchased EFX Algo in September of 2024. I was happy with the results as I did see the monthly gains advertised for many months. In April of 2025 I was up up over 20%, then it crashed down overnight with major losses due to how tariff talks were affecting the market and volatility with the AUD/CAD currency pair. All my profits were pretty much liquidated.

Fast forward to now, and it went up to 20% gains again, just to crash down and lose all profits. It constantly holds on to losing trades, which is called drawdowns. I have at least $2000 in bad trades/drawdowns in the same currency pair it had so much problems with before, AUD/CAD. When it comes to drawdowns, this company loves to gaslight and say they aren't really losses... I beg to differ.

Total I'm down to $19000 of my original $20000 investment. An entire year has gone by and all it's done is lose money.

When you factor that in with the high pricetag on the license plus the monthly fee, you can see that this is a poor investment.

August 16, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 1 out of 5 stars

I purchased a package a year ago…

I purchased a package a year ago started off. OK last five months have been negative. My account is in the negative. It’s time to take my losses and move on.

August 18, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 1 out of 5 stars

I am honestly surpised how people still buy this

I am honestly surpised how reviewers here can provide positive reviews on EFX. Their bot, Octane and its algorithm is poorly designed and does not learn or adjust. The bots have experienced significant drawdown immediately after 'liberation day' tariffs by Trump (April 2025), and then was able to recover some of those losses, but then went to another major drawdown during the recent past week (worse than the liberation day drawdowns). That tells me, EFX management and the team who coded Octane are bad traders in real life. I am just waiting for the drawdown to recover a bit, then I am out. Hold on to your money and you will be better off investing in SPY or QQQ.

August 9, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 1 out of 5 stars

Poor EFX System and Customer Support

I signed up in October 2024 and started with $100,000 due to all the great reviews on Trustpilot along with a recommendation from someone in another Discord trading channel who told me that his performance starting in early 2024 was decent. The first few months were okay for me with a few percent gains per month and I ended up paying taxes on the end of year gains for 2024. The filing of taxes for a foreign account (required) was a headache later. Despite some big drawdowns from multiple GBPUSD contracts, the EFX bots worked eventually worked their way out. I decided to put in an additional $110,000 for $210,000 total in 2025. This was a big mistake as all hell broke loose in early April 2025 and similar to others in the EFX community, we lamented on losing so much money when the Trump tariffs news started. My account at the peak was at $243558 (balance, which is the account value, not including any losses on gains on current holdings) and at one point in early April. On April 7, this balance dropped to $179,000, which was a drop of 26.5% in 1 day! A few people in the community reported drops of 30-40% and at least 1 person closed out their account. People commented that they weren't really getting back responses from EFX and many questions had to be posted by people in obscure areas of the chatroom. I stuck with EFX and finally after months, it got back up to 242,700 in balance on August 7, 2025. However, my equity was at $193,500 on August 7, 2025 since the drawdown on the current contracts I am still holding increased dramatically. Equity is equal to the balance subtracting out any current contracts with losses and adding gains on any current contracts with gains. It is the amount you would get if you liquidated the account and my current holdings on August 7 were -$49,200. EFX charges monthly fees based on balance rather than equity which is advantageous to them, but detrimental to the customer since if I liquidated the account, I would be losing money and they could potentially get even more money once my balance goes over $250,000 ($297 per month vs $197 per month under $250,000). To guard against my account going over, I withdrew $5050 and brought the balance down to a better safety margin under $250,000. My drawdowns from August 7 mainly consisted of AUDCAD shorted contracts from April (about -$20k) and GBPUSD shorted contracts (poor trades on GBPUSD yet again from EFX) from July 31, 2025 (~$24k). Two weeks ago EFX made a group announcement that the system had officially recovered all realized losses from the April market event, which is completely untrue as my account is still holding -$20k in losing contracts from April. I messaged EFX and they said that everything was in working order with my account. I told them that their news announcement was misleading to others as evidenced by my account. I let them know that SPY and QQQ have recovered from the huge April drawdowns and now are up at all-time highs unlike my EFX account. If I were to liquidate now, then I would be losing $17000, including the big initial payment for EFX and the monthly fees I've been paying ($197/month), plus the taxes I paid on gains from last year (which I paid, but the account is losing now), plus the 1 year I paid upfront with their recommended VPS (they should have told me not to pay 1 year upfront when I signed up since they were already working on migrating all accounts to EFX VPS which was free, 2 months after I signed up with Chocoping). If I had put the money in QQQ/SPY, instead of losing all this money, I would have had nice gains. Also, after I signed up with EFX Octane, a few months later, they came out with a US version, which they didn't let me know when I signed up with Octane. Morever, a few month ago, they have yet another system that trades more than just Forex. In addition, I asked EFX if they could help reassure me that things will improve with their Octane system. I have received no replies to this and my question about misleading news that all April losing positions were closed out. I didn't want to write this negative review, but their unresponsiveness, left me no choice but to warn others about EFX. I drank the Kool-Aid wanting to get better returns than SPY and I patiently waited hoping that things would get better, despite my girlfriend and family telling me that EFX's system isn't going to be favorable and to get out much sooner. Beware of their 1 year money back guarantee too since it is based on balance, so that you wouldn't get anything back if your balance is positive, despite holding losing positions which would make your account negative if you liquidated. I told EFX that they should base their monthly fees and guarantee on equity since that is the bottom line, but they didn’t agree. I’m paying monthly fees, but not getting responses.

August 8, 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 2 out of 5 stars

Very disappointing returns

I'm very disappointed in the returns of the Octane algorithm thus far. I joined in mid-October 2024 and my account stayed positive only for a couple of weeks max. If has been negative since then and continues to slowly decrease in value every week. In 9 months the equity value of my investment has decreased by 12.3% and that is on the "moderate" setting. The customer service at EFX is great and I believe they are truly dedicated to the success of their product for their customers which is why I am giving 2 stars rather than one. All said, I wish I hadn't purchased the Octane license and invested $30k of my money. Considering the very high initial cost of the algorithm, and the ongoing $97 monthly license fee, I am down almost $17k (includes license fees), so not good). I intend to stay for the long term but all in all, I wish I had never invested my money this way.

I'm scratching head wondering how all these customers are in the black. Am I the exception? Doubtful.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Pleased and Reassured!

We've had a positive experience working with this group; they've been helpful and authentically responsive to our start with them. Our initial investment is up about 3%/month or about 36% annually. It's steadier than the comparable covered-call ETF's, and I think it has potential for higher returns. We've only been in for 2 months, so we'll see!
We plan to add to our position.

July 9, 2025
Rated 5 out of 5 stars

12 months review Octane

Well done Danny and the team
Completed one year end of March with Octane

GP was 50.30%
NP was 43.17%
Impressive figures for sure obviously didn’t include April's 25 figures

On that note I am pleased to say the losses for April which affected everyone have now been recovered as of end of June so a two month recovery (impressive)

DD still needs a little work but it’s on the way down , well done octane it’s performance in a very unique difficult environment has been excellent

Looking forward to the next 12 months

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience

I always have a great experience when I have questions on anything. Austin, who has been with me from the start has always had all the answers to what I need to know. I feel comfortable emailing and knowing that I'll get a quick response and he's very knowledgeable about the system, how it works and what to look for!

July 1, 2025

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