easyGroupage Reviews 29

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service

Written by the company

Nous sommes easyGroupage, déménageur international engagé dans la réduction des émissions de Co2 du transport maritime 😊. Avec nous, vous déménagez à l'international avec des coûts réduits et une empreinte carbone limitée 🌱 au strict nécessaire. Comment? Grâce aux conteneurs partagés, notre spécialité ! Nos équipes réalisent un emballage à votre domicile dans les règles de l'art. Votre coordinateur personnel lui, vous accompagne dans cette nouvelle histoire qui démarre pour vous, jusqu'à la livraison dans votre nouveau pays. A très vite !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My move went exceptioanlly well with…

My move went exceptioanlly well with easygroupage. The one thing I liked is that you can comunicate with them, especially Adrien through WhatsApp and he answers within seconds always to help you with a solution. Even Sonia answers emails very quickly and comes all out of her way to help you. Would definitely use Easygroupage again in the future!

January 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic Service

Great contact, very professional ! packing was perfect, zero damage, and delays were respected as announced originally. Highly recommend !

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended company

Highly recommended company

Everything went very smoothly, it was perfect!

Excellent communication, always attentive to our questions and discussions.

We received everything in perfect condition.

We are delighted to have trusted Easygroupage; everything was perfect from start to finish, from all the staff, both French and international.

Azienda altamente raccomandata

Tutto è andato liscio, è stato perfetto!

Comunicazione eccellente, sempre attenti alle nostre domande e discussioni.

Abbiamo ricevuto tutto in perfette condizioni.

Siamo lieti di aver dato fiducia a Easygroupage; tutto è stato perfetto dall'inizio alla fine, da parte di tutto il personale, sia francese che internazionale.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

really great job

really great job, france to brazil as fast as possible without extra charges. we received everything in excellent conditions. thanks

January 10, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Paid More for Faster Shipping — Still Waiting for Departure

We chose this company based on written assurances that our shipment would depart weekly and that paying a higher price would allow for a quicker departure. Our belongings were collected more than 12 days ago, yet no vessel has been secured and no confirmed departure date has been provided.

Communication has been unclear and key conditions were only disclosed after payment. At this stage, we are still waiting for concrete information regarding shipment dates. I will update this review once the situation is resolved and the shipment is actually dispatched.

December 25, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you for your feedback Marina.
The delay was caused by an exceptional road transport strike in Italy (country of departure), impacting container positioning by the shipping line.
This was communicated transparently to you once confirmed by the carrier.
The shipment has now departed and is being closely monitored.

Raphaël - easygroupage

Rated 5 out of 5 stars

Easygroupage made it easy.

I wouldn’t hesitate to recommend Easygroupage to anyone needing to ship personal effects overseas, in my case door to door from France to New Zealand.
Easygroupage helped me at very short notice. The paperwork needed was easy to deal with and the cost extremely competitive. They did all the packing and stored everything in their warehouse until the container was ready to go. Very reactive in their communication from the start to the very end with my shipment arriving a few months later at my door in perfect condition including large paintings. Easygroupage was a pleasure to deal with.

December 14, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you very much for your kind feedback and recommendation Joëlle. We’re delighted to hear that your move from France to New Zealand went smoothly and that our team could assist you on short notice. It’s great to know everything arrived safely and that our communication and handling met your expectations. Wishing you all the best in your new home!

Kind regards,
Raphaël
EasyGroupage

Rated 5 out of 5 stars

I had a complex relocation from Spain…

I had a complex relocation from Spain to Dubai, and EasyGroupage handled it exceptionally well. The entire process had to be managed remotely, as my family and I were already in Dubai, and all belongings had to be collected, packed, and shipped without our physical presence.

Despite this challenge, the team managed everything flawlessly:

They coordinated directly with my representative on-site.

All packing was done professionally, including several fragile electronics (PC, monitors, projector).

Everything arrived in perfect working condition, with no damage whatsoever.

Communication was clear, fast, and consistent throughout the entire move.

Their service was reliable, efficient, and highly professional.

November 22, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you so much for taking the time to share your experience.

A remote move from Spain to Dubai is never easy, and we're really glad to hear everything went smoothly — from the coordination with your representative to the packing of your electronics and the final delivery in perfect condition.

We're happy that our communication and follow-up helped make the process more comfortable for you and your family.

Thank you again for your trust, and we wish you all the best in Dubai.

Raphaël - CEO easygroupage

Rated 5 out of 5 stars

Recommended for D2D moving!

The team at easy groupage was professional in their approach and timely in their responses.

Communication and service quality were both great, which is why I would recommend them for an international move.

Merci EasyGroupage!

November 22, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you very much for your kind words and for recommending us.

We’re really glad to hear that our communication and service quality met your expectations. Providing a smooth and reliable door-to-door experience is exactly what we aim for on every international move.

Merci à vous pour votre confiance :) and all the best in your new home.

Raphaël – CEO EasyGroupage

Advertisement
Rated 1 out of 5 stars

I had a bad experience

I had a bad experience, There was no care given to my belongings with many of them getting damaged, I was of the opinion that the 40 foot container would arrive at my new home but instead it arrived in a small lorry and two small pick up trucks, all vehicles had there tail gate down with my stuff tied on there and sheeted over, The items were crammed in as the vehicles were not big enough to take the load. I was compulsory told to take out my own insurance and also told to register a complaint within ten days in writing for a claim, which I did but now the insurance tell me that they will not honour all of my claim as I had sent a full list of the damages after the ten days. The cost of my move was €14000 and the company have damaged my goods and got away with this, I am discussed, I do not know if this is the sort of thing that happens with removal companies or if I just made a bad choice. I have many photos that I would love to share but I do not see anywhere to include them. In reply to their reply. I did not want the hassle so sent them a message saying I would accept 300, they refused this and said they wanted itemised costs, which where very much more than my kind offer. As for the delivery, I had an articulated lorry with a crane and another big lorry deliver me 2500 building blocks and they drove down the driveway. The lorry and the pickup trucks could not be the same volume as a 40 foot high capacity container, indeed all three vehicles had their tail gaits down with my belongings loaded precariously and sheeted over with tarpaulin. The damage to my goods was extensive due to it being crammed in to a space too small for it. There are many companies to choose from, please be careful who you choose.

August 8, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you for sharing your feedback. I’m genuinely sorry that the experience did not meet your expectations, and I would like to clarify a few points now that we have reviewed your file in detail.

Your delivery address in Thailand could not be accessed by a 40-foot container — this was communicated before the move. For this reason, the final delivery was carried out with a large padded 50m³ truck (the “small lorry” you mention) and, for the remaining items, a pickup truck. This is a common and often necessary practice in Thailand due to road and access limitations.

Regarding the insurance, you were informed from the beginning of AXA’s standard conditions, including the ten-day deadline to submit the full claim. Your first declaration — within the deadline — was for €300, and a later, more complete list was unfortunately submitted after the allowable period, which is why the insurer rejected it.
Despite this, we still issued compensation from our side as a goodwill gesture.

I’m sincerely sorry that the outcome left you disappointed. If you need any further clarification or wish to discuss the case again, I remain available to help.

Raphaël – CEO EasyGroupage

Rated 5 out of 5 stars

It was a great service with quick…service

It was a great service with quick contact, all answers together and really helpful and when we got our things everything was as we have always had without damage or scratches.
The staff are very polite and professional and find solutions as quickly as possible to any problem. It was an excellent experience and I recommend them to anyone who wants to ship their luggage safely, easily and in a short time.

October 3, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you so much for your kind words and for recommending us.

We’re really happy to hear that everything arrived in perfect condition and that our team was able to support you quickly whenever you needed help. Providing a smooth, safe and stress-free experience is exactly what we aim for on every shipment.

Thank you again for your trust, and all the best for the future.

Raphaël – CEO EasyGroupage

Rated 5 out of 5 stars

AMAZING....Easygroupage is a wonderful…

AMAZING....Easygroupage is a wonderful company. Adrien and Sonia were very responsive and our move from France to the USA was FLAWLESS. Everything was packed with care and it took only 2 weeks. We highly recommend them.

September 18, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you so much for your amazing feedback!

Adrien and Sonia will be very happy to read your message — they put a lot of care into every move, and it means a lot to see it appreciated. We’re delighted that your relocation from France to the USA went smoothly and that everything arrived so quickly and in perfect condition.

Thank you again for your trust and your recommendation.

Raphaël – CEO EasyGroupage

Rated 5 out of 5 stars

all was p[erfectly managed

all was p[erfectly managed

September 1, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you very much for your message — we’re really glad to hear that everything was perfectly managed. It means a lot to the whole team.

Thanks again for your trust.

Raphaël – CEO EasyGroupage

Advertisement
Rated 5 out of 5 stars

excellent service from beginning to…

Excellent service from beginning to end! Clear and friendly communication, supportive instructions on customs forms, dependable time-frame indications, fair pricing, expedient pick-up in France and efficient delivery in the US. Highly recommend!

September 13, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you so much for your wonderful feedback, Brinda!

We’re really glad to hear that everything went smoothly from France to the US — from the communication and customs support to the timing, pricing, and delivery. Our team puts a lot of care into making the process as clear and stress-free as possible, so your message means a lot to us.

Thank you again for your trust, and for recommending us.

Raphaël – CEO EasyGroupage

Rated 5 out of 5 stars

Impeccable service

Impeccable service. Every commitment was met and the pricing was right. Would use them again in a heartbeat !!! Can't say more good things about this company and the people

September 9, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you so much for your wonderful feedback, Henri.

We’re really glad to hear that everything went exactly as promised and that the pricing felt right to you. It means a lot to see you would choose us again without hesitation.

Thank you again for your trust and your kind words about our team.

Raphaël – CEO EasyGroupage

Rated 4 out of 5 stars

I had an excellent experience with Easy…

I had an excellent experience with Easy Groupage. They were organized, communicative, and reliable. The crew arrived promptly, handled all of my belongings with care, and worked efficiently without rushing. Their pricing was fair and transparent. Moving can be stressful, but they made it smooth and worry-free.
I’d definitely use them again and recommend them to anyone in need of trustworthy movers.

July 5, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you so much for taking the time to share your experience, Florence.

We’re really glad to hear that everything — from the communication and punctuality to the care taken with your belongings — helped make your move smoother and less stressful. That’s exactly what we aim for on every relocation.

It means a lot to know you’d use us again and recommend us to others. Thank you sincerely for your trust.

Raphaël – CEO EasyGroupage

Rated 5 out of 5 stars

Efficient, friendly and painless process

This company responded immediately to my request for a quote, it was reasonably priced, available to initiate the move very quickly and kept in touch with me throughout the process in a very professional and courteous manner. Mr. Adrien Pardy, my main counterpart, was efficient, responsive and friendly. I’m very pleased with the services of this company.

August 8, 2025
Unprompted review
easyGroupage logo

Reply from easyGroupage

Thank you so much for your kind words, Giorgia.

We’re really glad to hear that everything went smoothly — from the quick quote to the start of the move, and the communication throughout the process. Adrien will be especially happy to read your message; he puts a lot of care into supporting each client.

Thank you again for your trust. We’re very pleased that you had such a positive experience with us.

Raphaël – CEO EasyGroupage

Advertisement
Show reviews in all languages. (29 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look