easyJet holidays Reviews 3,154

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise their holidays, highlighting the excellent service, helpful staff, and well-chosen locations. The booking process is frequently described as easy and straightforward, with many appreciating the seamless experience from start to finish. People often mention the competitive pricing and the overall value for money. However, some customers have reported issues with transfers, including being taken to the wrong hotel or experiencing long delays at the airport. A few people also noted last-minute hotel changes that resulted in a downgrade from their original booking. Additionally, some reviewers expressed dissatisfaction with the lack of flexibility in changing bookings and the quality of certain hotel amenities, such as Wi-Fi access or drink options.

What people talk about most

Holidays

People report positive experiences with holidays, often praising the ease of online booking, great value for... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Location

Consumers generally express satisfaction with the locations provided. Many reviewers highlight hotels being... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Easyjet holidays several times, and have been satisfied. Our last holiday was not quite so good and Easyjet were quick to acknowledge this and extremely speedy to compensate us, we decide... See more

Rated 5 out of 5 stars

Love easy jet package hoildays. Never had a problem booking on the app. Communication excellent everything either e-mailed to you and text message also for pick.up times for transfers and are always... See more

Rated 5 out of 5 stars

Excellent value for money. Easy to book via Easyjet app, the location was great with use of a sister hotel's pool within a few minutes walk. Very clean, modern comfortable apartment. If I had the opti... See more

Rated 5 out of 5 stars

The holiday was excellent! Hotel Kissos in Paphos was quiet and very comfortable. All the staff were helpful and kind, from Tina on Reception, to Agithi in the restaurant to housekeeping - nothing was... See more


Company details

  1. Tour Operator
  2. Holiday Accommodation Service
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

About easyJet holidays

Written by the company

easyJet holidays is a UK-based package holiday provider offering great-value beach and city breaks to over 100 destinations across Europe and North Africa. We combine flights, quality hotels, seamless transfers and award-winning customer experience into ABTA and ATOL protected package holidays designed for today’s smart travellers.

With more than 8,000 hand-picked hotels and over 390 routes from UK airports, customers can secure their next getaway with just a £60 deposit. Every trip is backed by our Best Price Guarantee and Ultimate Flexibility policy, giving you the freedom to change your plans with confidence.

In 2024, we took over 2.5 million people on holiday and were proud to be named UK & Ireland Travel Company of the Year. Through our Holiday Better sustainability strategy, we’re helping customers make more responsible choices – from eco-certified hotels to electric-vehicle transfers and community support in destination.

Whether you’re after a family beach break, a luxury escape, or a last-minute city adventure, easyJet holidays makes it simple, secure and great value.

Brilliant holidays at unbeatable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

We stayed at the Toxotis Hotel in…

We stayed at the Toxotis Hotel in Protaris, Larnaca.The hotel was lovely. The staff in every area couldn't have been nicer. Special thanks to Sevdalina in the daytime pool bar. The Duty Manager asked us every day how we were. The restaurant staff were very attentive. Sun loungers had very thick pads and were very comfortable. Had a few days heavy rain which couldn't be helped. Bus stop was almost outside the hotel to go to Protaris or Ayia Napa. The evening bar was outside. My minor criticisms are the lighting wasn't very bright when walking between the hotel and the bar at night time. Also, there weren't many rails in the bathroom to hang our towels. Other than that everything was very good.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Large room upgrade

Easyjet service was great flights on time. Staff perfect 3HB hotel worth visiting
Large room upgrade, gift on arrival. Cleaned daily. Spotlessly clean in rooms. Beach towels provided water bottle provided and water machine
Staff were very helpful and polite
Highly recommend for a self catering hotel

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great early flight to Tenerife

Great early flight to Tenerife. Left bang on time. We missed our original transfer bus as we got stuck in passport control (no one's fault) so got a taxi to the hotel. Mediterranean Palace is beautiful, in the perfect spot on the Golden Mile with El Camison beach at the back. Staff were excellent, so friendly and helpful. We got a room in the best position so we got great sea views, watched the evening entertainment from our balcony and had the sun on the balcony late afternoon. Perfect for us. Hotel spotless. Absolutely loved it. Transfer bus back to the airport was good. Great communication from easyJet holidays throughout the whole process from booking to returning home. Will definitely use again.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Have been booking with easy jet for several years now, and the service has been constantly top quality , and would not hesitate to recommend to others. From the booking system to the holiday experience everything is easy and of good quality

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Hotel Labranda Mares

Hotel Labranda Mares, in-between Marmaris and Icmeler, very clean, food and drink very good,we would recommend to everyone. Wheelchair user's are very welcome too. I can't think of anything bad to say.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Hotel was clean and well maintained

Hotel was clean and well maintained. Food was varied well presented. Staff were very friendly and helpful . Beach was a few steps away. The only downside was the distance from the city centre made local exploration difficult. Otherwise an excellent choice.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Really smiley and friendly staff

Really smiley and friendly staff. Gret hotel for kids. Premium drinks. Food interesting but you wont go hungry. Could be helpful to have a microwave as often food was almost cold. Easy access to bars and restaurants in the resort. You always get people who moan about anything but for the money paid there is no complaint from me

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service throughout

This is the 2nd time in less than 12 months that I have used easyJet holidays . Booking process is easy, you don't have to pay your balance until 4 weeks before . Your bags are included in the cost. Although no physical representation on site there was a contact if required. This hands off approach suits us
The cost was cheaper than the 2 main package brands. I have nothing but a positive experience.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Magic

This hotel is amazing.
Diego and the entertainment team were first class and Rachid, Fathi, Rafika, Mahmoud and Hichem ( quad tours) deserve a special mention and nothing was too much trouble from everyone.
Many of the staff remembered us from our previous visit 18 months ago which we were very impressed with.
This hotel deserves every one of its 5 stars

April 24, 2026
Unprompted review

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