Quick delivery and excellent customer service. Shame screws were not included and it didn't say which ones were needed as I could have bought some before fitter arrived. This meant extra payment & ti... See more
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See what reviewers are saying
I ordered 2 sets of Era locks one in chrome and one in brass so that I could mix them and have chrome outside and brass inside- wife's idea (don't ask) + 2 extra keys It all worked well with fast d... See more
Do not buy from here !!!! I ordered my £400 hair topper on 7th of September and still nothing. No one gets back to you either. I've been chasing and chasing! Shocking online store. I want a refund for... See more
Fantastic service. The website is easy to use and if assistance is needed when placing an order there is an extremely helpful person on the end of the phone. I ordered a window lock, knowing that the... See more
Company details
Information provided by various external sources
easylocks are the Uk's number 1 online lock and hardware suppliers. Over 20,000 products available for next day delivery and the ability to offer bespoke keyed alike and master key systems.
Contact info
Waterhouse Business Park, 2 Cromar Way, CM1 2QE, Chelmsford, United Kingdom
- 01245380592
- sales@easylocks.co.uk
- easylocks.co.uk
Do not buy from here !!!
Do not buy from here !!!! I ordered my £400 hair topper on 7th of September and still nothing. No one gets back to you either. I've been chasing and chasing! Shocking online store. I want a refund for my hair this is not on and I needed it for an event last week.
October 3, 2021
Unprompted review
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Stole my money
Stole my money, chased numerous times. lied to and eventually only part order shipped. No refund, no communication and left out pocket.
June 22, 2020
Unprompted review
Avoid at all costs!
Placed an order on 6 March 2020 and still nothing has arrived. Emailed them multiple times, with no response. Called them three times, none of which were answered. Not sure they even exist?
April 28, 2020
Unprompted review
Worst online seller ever...
Worst online seller ever.... This company should not even allowed to trade.. like many reviews my order did not arrive after 10 working day so I decided to cancel it instead. Surprisingly that they refused to give me a refund.. i had to contact my bank to get my money back..
April 9, 2020
Unprompted review
Scam
Scam. Do not buy anything from this company. They took my order and money. Never fulfilled the order and don't respond to email or phone. Order placed 21 February 2020
April 7, 2020
Unprompted review
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AVOID - COMPANY CEASED TRADING
Oh dear - I should have read the reviews. Unfortunately, as other reviewers have stated, they take your money and then absolutely contact. I obviously had no idea that they’d stopped trading as they took my money. Now will have to go through the lengthy process of reclaiming money through the bank.
March 25, 2020
Unprompted review
Careful
Careful ! THEY TAKE YOUR MONEY and don't respond. Locks ordered 3 weeks ago, paid, nothing happens. emails unanswered, phoneline waiting loop
March 18, 2020
Unprompted review
BE AWARE THIS COMPANY DOES NOT DESPATCH…
BE AWARE THIS COMPANY DOES NOT DESPATCH YOUR ITEMS BUT TAKE YOUR MONEY...THEY ALSO DO NOT ANSWER THERE PHONE...PLEASE TRY TO CONTACT THEM ANYWAY YOU CHOOSE TO CONTACT THEM BEFORE ORDERING!!!!
GOOD LUCK
March 18, 2020
Unprompted review
DO NOT USE THIS COMPANY
I've been stitched up to, ordered locks totalling 145.00. These scumbags have taken the payment and are now impossible to contact through their website, whatsapp, email or phone line
March 16, 2020
Unprompted review
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Made an order which was never received
Made an order which was never received. Now applying for a refund. Looked into them on the government register for limited companies and they have applied for insolvency. Do not order from this firm.
March 16, 2020
Unprompted review
No longer trading
These guys gave us great service right up until the end of 2019 - looking at their Companies House info it seems they've ceased trading but haven't bothered to stop the website accepting orders, none of which are now being fulfilled.
March 16, 2020
Unprompted review
This is a scam company
This is a scam company. Don’t go near it and report them to the police. They take your money and that is the last you will see if it, without the goods you ordered.
March 14, 2020
Unprompted review
Never received items
Never received items, dont answer emails or calls. Reported to paypal.
March 14, 2020
Unprompted review
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AVOID!!! DO NOT WASTE YOUR TIME
Wish I have read reviews before ordering from this company. Customer services do not exist, my item has not been dispatched a week after I placed my order with them. Tried to call them - no answer, tried to send message in their online chat - no reply. Sent them a message in FB messanger - no reply, however shows that they have read my message. Going through Paypal resolution centre. AVOID, AVOID, AVOID!!!
March 14, 2020
Unprompted review
Rogue Company and Impossible to contact
Bought two keyhole covers, on a 1st class delivery. Waited two weeks, never recieved items. I emailed them and nobody responds and I tried to call them but got put on hold for 20mins with no one answering.very annoying. It's a rogue company, don't ever buy from them.
March 13, 2020
Unprompted review
Terrible, don’t be fooled by old reviews
Terrible, this is a rogue company! Don’t be fooled by the OLD positive reviews. Ordered on 26th Feb and to date 13th March... no item. Now not responding to emails or answering calls. Already reported to PayPal! Avoid it’s not worth it.
March 13, 2020
Unprompted review
Check Companies House entry before you…
Check Companies House entry before you part with your money to this Company 😩. How are they still able to take Online payments I've no idea.
March 12, 2020
Unprompted review
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impossible to contact, money taken, no items.
I placed an order 2 weeks ago. No item, no reply to my e-mails, endless on-hold without contact. I am now raising a paypal dispute. Nothing 'Easy' about them - avoid.
March 12, 2020
Unprompted review
ORDERED ON SATURDAY THE1ST OF MARCH 3TO…
ORDERED ON SATURDAY THE1ST OF MARCH 3TO 6 DAYS DELIVERT . ITS NOW THE 10TH AND STILL WAITING TOLD LIES NO I DO NOT RECOMEND THIS COMPANY STEER CLEAR . NOW WANT A FULL REFUND
March 10, 2020
Unprompted review
Terrible company still waiting for…
Terrible company still waiting for refund on an order that didn't arrive after several weeks so had to cancel.
Don't deal with this company
March 10, 2020
Unprompted review
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