easyMarkets Reviews 1,806

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the staff's helpfulness, patience, and quick responses. Many found the trading platform easy to use and appreciated the transparent transactions and efficient processes for deposits and withdrawals. People also valued the prompt assistance in resolving account issues and setting up trading features. However, some people were dissatisfied with the platform's user experience, finding it confusing or experiencing issues with trade execution. A few other people also felt that the payment process had unexpected charges or delays. Some reviewers also noted difficulties with account verification and communication regarding platform changes.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer care,... See more

Service

Reviewers mention ambiguous feedback about service. While some customers praise the exceptional customer... See more

User experience

Users describe ambiguous interactions with user experience. Many reviewers praise the platform's... See more

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, patience, and... See more

Payment

Consumers find payment to be ambiguous, with some reporting fast crypto withdrawals and transparent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great assistance by the support team. Problem with access was resolved after an hour on the phone. The working of the MT4 and Standard platforms was confusing and convoluted.

Company replied

Rated 4 out of 5 stars

Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.

Company replied

Rated 4 out of 5 stars

No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection

Company replied

Rated 4 out of 5 stars

I had a question about my account and my password and they helped me, also I was having trouble to connect my account with Mt5 and they also helped me with that

Company replied


Company details

  1. Investment Service
  2. Financial Consultant

Written by the company

easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I think it's may be somehow hard but not

I think it's may be somehow hard but not

January 19, 2026
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you for your feedback Vily Dee. It would help us if you can give us a bit more information for us to assist you if required. Please come to our live chat at www.easy-markets.com or send us an email to support@easy-markets.com

Rated 4 out of 5 stars

Trades have been made easy to execute…

Trades have been made easy to execute and easy manageable.
Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.

January 16, 2026
easyMarkets logo

Reply from easyMarkets

Thank you Simon for your kind words, we appreciate it very much.

Rated 5 out of 5 stars

Thanks for Khader. Malek they are very kindly customer support Many time I get good support and they are very clever to save customers

Easy market have many issues was with me
Some time I am close deal then money didn’t add to my account
Until now some problem to login
But.easy market have nice kindly customer support and service.
Malek and Khader because of them I fell good work with easy market
Me since 2004 I am customer with easy market

December 30, 2025
easyMarkets logo

Reply from easyMarkets

Thank you Samir for your kind words. We appreciate you taking the time to leave your feedback.

Rated 5 out of 5 stars

The Customer Care is so amazing

The Customer Care is so amazing. I was served by Nermin. Such a kind heart.

December 22, 2025
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Reply from easyMarkets

Dear Dickens,Thank you for your kind feedback about your experience with Nermin. It’s great to hear and very motivating for our entire team.

Rated 3 out of 5 stars

Yakuza

I like that is easy

December 21, 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Josiah for your feedback,

Rated 2 out of 5 stars

I could not get past the lengthy…

I could not get past the lengthy account verification. It is probably just my poor computer knowledge and
I just lost interest.

December 16, 2025
easyMarkets logo

Reply from easyMarkets

Thank you Philip for your feedback, as a regulated broker we are obliged to have all our clients verified. We're sorry to hear you have struggled to complete the process.

If you require assistance please come to chat at www.easy-markets.com

Rated 1 out of 5 stars

A fake broker who steals traders'…

A fake broker who steals traders' money. If you lose, it's okay, but if you win, they freeze your account and steal your profits for no reason, making up absurd excuses. After months of work, I had €7,000 in profit in my account, but they froze everything with a ridiculous excuse. Thieves, don't trust them, don't open an account with them, you can only lose.

December 16, 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Mr Bollano. Your account was closed because you are in breach of our Terms and Conditions as stated in our Client Agreement which you confirmed that you acknowledged when registering a trading account with us.

This has been fully explained to you and you are fully aware of the breaches.

Please note that the Company reserves the right to take the appropriate action where deems necessary in circumstances where the terms and conditions of this agreement have been breached.

Rated 5 out of 5 stars

Great Platform

Great trading place and easy-to-use platform. Customer service responds promptly.

December 9, 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Omudu for your feedback, we appreciate you taking the time to leave your review.

Rated 3 out of 5 stars

Hi I’m new to all of this trading stuff…

Hi I’m new to all of this trading stuff so I would really appreciate it if you would help me understand more of it and if you can show me how to withdraw the money I earned from it thank for taking your time to read this

Kind regards🌻
Simphiwe

December 4, 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Simphiwe for your feedback. Please come to our Livechat at www.easy-markets.com so we can assist you further and guide you to the educational material on our site and put you in touch with your account manager who will give you a tour of the site and products including the withdrawal process.

Rated 5 out of 5 stars

A Seamless and Supportive Trading Experience

From the very beginning ,Easy Markets has consistently exceeded my expectations.Their platform stands out for its remarkable accesibility and inuitive design,making navigation and execution straightforward for traders of all levels.
What truly sets them apart,however,is their exceptional customer support.Every interaction has been met with prompt,knowledgeable,and genuinely helpful assistance.I highly recommend Easy Markets to anyone seeking a reliable and supportive trading enviroment.

December 3, 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Quinton, we're so pleased that you have had a great Customer Support experience and that you enjoy the products we have available. We appreciate you taking the time to leave your feedback.

Rated 1 out of 5 stars

SLIPPAGE

SLIPPAGE. Many seconds pass before an open or close of position-the platform takes the better fill always
used to be alot faster

December 1, 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Aquila for your feedback. We're disappointed to read you are receiving execution delays. Our Trading Model is Market Execution so there is always a delay compared to Instant execution. The difference being with instant execution there is a higher reject rate and this means you may not get filled, where as our Market Execution is to always fill at the next available price. This is where you may get slippage.

We are not able to locate an account for you with the information you have left here, so please come to our live chat at www.easy-markets.com or send us an email to support@easy-markets.com so we can assist you further.

Rated 3 out of 5 stars

Très belle application

Très belle application

November 28, 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Merci pour votre retour Freddy, n'hésitez pas à laisser des avis à tout moment, nous apprécions votre soutien.

Rated 5 out of 5 stars

Easy to trade the platform and helpfull…

Easy to trade the platform and helpfull people

November 19, 2025
easyMarkets logo

Reply from easyMarkets

Thank you Migane for your endorsement of our products, your feedback is very valuable to us and we appreciate you taking the time to leave this review.

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