I have taken my truck for repair and they will not return calls to myself or the dealership where the repairs will be done. I have called several times and get no one. I leave messages and get nothing... See more
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The overall service was good, but they don't cover the one thing I need the mist-a Hybrid battery for my vehicle. I will be canceling the warranty. Update-Still waiting for a return call from the... See more
Company replied
Sound quality was not quite right but I managed to get through the Sales Order. Salesman was very helpful and explained the Warranty terms to me. Product was just what I was looking for. I am satis... See more
Company replied
Thank you guys for everything. Your service agent, Chris Kearney was OUTSTANDING in every way. Don't let him go anywhere. Keep him employed there until he's ready to retire. Hold him hostage if you ha... See more
Company replied
Company details
Information provided by various external sources
It’s time for a warranty company to get real. E-Auto was founded by real people just like you, who are raising the bar and challenging the status quo when it comes to extended warranty plans. With years of experience in the automotive and extended warranty space, E-Auto understands what drivers want and deserve when it comes to vehicle protection plans. No high pressure sales scripts or confusing coverage plans. E-Auto's team encourages customers to pick our brains and ask questions to ensure drivers know exactly what is covered under your vehicle protection plan and how best to use it. E-Auto extended warranty plans come with complimentary 24/7 Roadside Assistance, Rental Car Coverage, and Trip Interruption.
Contact info
1060 Hanover Street, 18706, Hanover, United States
- 1-888-219-9553
- cody@eautowarranty.com
- eautowarranty.com
I have taken my truck for repair and…
I have taken my truck for repair and they will not return calls to myself or the dealership where the repairs will be done. I have called several times and get no one. I leave messages and get nothing. I will not recommend this warranty.
May 26, 2020
Unprompted review
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I have warranty with this company and I…
I have warranty with this company and I can't get nobody to answer the phone. All I get is a voice mail and no call back. I can imagine if I take my truck to a shop I will end up paying the bill since they don't answer the phone or even get a call back.
May 18, 2020
Unprompted review
This company has been a lifesaver!
This company has been a lifesaver! Thank you e auto warranty! Recommend to all my friends! No hassle service!
February 11, 2020
Unprompted review
Reply from E-Auto Warranty
Carolyn, thank you for the recommendation! We're so glad we could help. :) If you need anything else please don't hesitate to let us know.
Chris Kearney was very knowledgeable in…
Chris Kearney was very knowledgeable in explaining the ewarranty terms and conditions.
August 23, 2019
Unprompted review
Reply from E-Auto Warranty
We're glad Chris could be of help! Thank you so much for letting us know; if you need anything else please don't hesitate to contact us!
I like how my agent was very flexible…
I like how my agent was very flexible with making the down payment
August 15, 2019
Unprompted review
Reply from E-Auto Warranty
Jeffrey, thank you! Convenience and affordability is just as important to us as it is to our customers. If you need anything else, don't hesitate to let us know!
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I just want to say Chris was very…
I just want to say Chris was very polite and helpful.
July 31, 2019
Unprompted review
Reply from E-Auto Warranty
Thank you for the kind words about Chris! Thats what we're here for, to provide great customers like you the best customer service. :)
Chris worked with my budget and made it…
Chris worked with my budget and made it happen. 5 stars or a 10 plus.
April 2, 2019
Unprompted review
Reply from E-Auto Warranty
Richard, we're all about providing reliability for the most affordability. Thank you so much, we appreciate your feedback!
Was debating weather to buy lease or…
Was debating weather to buy lease or extend the maintenance contract on my 328xi 2011 bmw, after talking to Chris about pricing of a new contractor with e-auto and pricing from my dealer, chris saved me a lot of money, decided to keep my car
March 10, 2019
Unprompted review
Reply from E-Auto Warranty
We're so glad we could help you save money and keep your BMW; thats what we're here for. :) If you need help with anything else, don't hesitate to let us know!
I needed to extend the warranty on my…
I needed to extend the warranty on my 2017 vehicle and the plan offered to me was just what I needed with coverage and price. Best part is peace of mind.
February 28, 2019
Unprompted review
Reply from E-Auto Warranty
Victor, we're all about giving you a peace of mind, that's exactly what we're here for! Glad we could be just what you needed. :)
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Reply from E-Auto Warranty
Delton, thank you! We look forward to working with you. :)
Excellent sales person very easy to…
Excellent sales person very easy to understand
February 8, 2019
Unprompted review
Reply from E-Auto Warranty
Thank you! We make sure we can provide you with the best help we possibly can. :)
They deliver on what they promise very…
They deliver on what they promise very happy just wish the process of approving a repair job was quicker otherwise 5 stars all the way
February 7, 2019
Unprompted review
Reply from E-Auto Warranty
Sam, thank you for your feedback. We're glad you're very happy with your service. :)
Chris was a great help!
February 7, 2019
Unprompted review
Reply from E-Auto Warranty
Glad we could help out! Thank you. :)
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Thank you guys for everything
Thank you guys for everything. Your service agent, Chris Kearney was OUTSTANDING in every way. Don't let him go anywhere. Keep him employed there until he's ready to retire. Hold him hostage if you half to. Chris, thanks🙏 for everything. You are and were a True Professional. God Bless You Sir.
February 1, 2019
Unprompted review
Reply from E-Auto Warranty
John, thank YOU so much, we appreciate your feedback! We do love our Chris and we're not letting him go anywhere; glad we could help. :)
They saved me a lot of money and I…
They saved me a lot of money and I really appreciate them.
February 1, 2019
Unprompted review
Reply from E-Auto Warranty
Emmit, we're so glad we were able to help you save a lot of money. Thats what we're here for! :)
Handled claim perfectly as advertised
Handled claim perfectly as advertised. Claim representative Briana was fantastic and worked with service center quickly and took care of everything. Will recommend E-Auto to everyone looking for an extended warranty for their vehicle
February 1, 2019
Unprompted review
Reply from E-Auto Warranty
Roger, thank you so much for the feedback and recommendation! We're glad you were satisfied with your claim. If you need help with anything else, please let us know!
Very polite and informative
January 29, 2019
Unprompted review
Reply from E-Auto Warranty
Ken, thank you! We appreciate your feedback and kind words; please let us know if there is anything else we can do for you.
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The overall service was good
The overall service was good, but they don't cover the one thing I need the mist-a Hybrid battery for my vehicle. I will be canceling the warranty.
Update-Still waiting for a return call from the supervisor concerning my previous post/rating, to let me know if they would be able to help cover hybrid components.
January 3, 2019
Unprompted review
Reply from E-Auto Warranty
Cara,
Sorry to hear about this. Please give us a call so we can see what we can do for your hybrid vehicle as far as the hybrid components are concerned.
Chris was excellent to work with
Chris was excellent to work with, very friendly, kind and had a great sense of humor. He handled my enrollment very well and quickly. I would recommend him to my friends/family.
November 29, 2018
Unprompted review
Reply from E-Auto Warranty
Nalani, welcome to the E-Auto family! We appreciate your feedback on Chris and your recent experience with us. Chris is an awesome asset to our team and he usually has us rolling on the floor laughing throughout the day. Let us know if there is anything we could do for you.
Excellent service and the service rep…
Excellent service and the service rep was pleasant and concern
November 27, 2018
Unprompted review
Reply from E-Auto Warranty
Veronica, welcome to the E-Auto family! We appreciate your awesome feedback on your recent experience with us.
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