EazyMobility Reviews 

184
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, ease of assembly, and effective functionality, often exceeding expectations. Many people highlight the prompt and efficient service, with several noting quick delivery and helpful staff. However, some customers also noted issues with delivery services, describing them as very unsatisfactory, and occasionally receiving damaged or previously opened items. A few other people also felt that the customer service was very unsatisfactory, particularly regarding return options for customers with specific needs.

What people talk about most

Product

Customers had positive experiences with product, frequently describing items as sturdy, high-quality, and... See more

Quality

Reviewers consistently express satisfaction with the quality of products, often describing items as sturdy,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of assembly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, excellent, and fast.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think it’s really good apart from the fact that each time you want to use it you have to lift the seat in order to remove the lid The company also give you a gift voucher with a discount

Rated 5 out of 5 stars

Unusually an item was damaged but a simple picture and explanation was all it took and a new part was with me in no time. Sometimes the lark of a vo.pany is not happens when it goes well but what hap... See more

Rated 5 out of 5 stars

Bought the overbed wheeled table for my wife who is recuperating after a nasty fall. Well packaged and arrived safely. It was easy to assemble and is a good quality product. The table adjusts easily a... See more

Rated 5 out of 5 stars

Folding Toilet Frame. Very easy to assemble and use. We bought it for our upcoming holiday. Very good quality. Definitely good value for money.


Company details

  1. Mobility Equipment Supplier

Written by the company

"EazyMobility – Making Life Easier. As a leading provider of mobility solutions, we specialise in daily living aids, walking aids, and bathroom aids, each thoughtfully designed to combine exceptional quality with outstanding value. Our carefully crafted products ensure mobility solutions are accessible to everyone, because we believe quality and independence should never be out of reach. Trust EazyMobility to deliver practical, reliable, and affordable aids that genuinely enhance your daily life—because quality mobility should be accessible to everyone."


Contact info

4.8

Excellent

TrustScore 5 out of 5

184 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(184)

175 reviews in the last 12 months

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Rated 1 out of 5 stars

Shoddy goods & appalling service

Absolutely appalling service from a company whose main customer base is disabled people.
Ordered an over bed table from EazyMobilty through Amazon three weeks ago for my disabled partner on next day delivery. It arrived a day late, which wasn't a huge issue, but the box was a bit battered and had obviously been opened previously and re-taped. On opening I found that some of the protective packaging from the legs was loose in the box and the interior box containing the table top was in a very poor condition; it was open at both ends which meant the table top fell out as I lifted it and hit my legs causing bruising.
The table top was not damaged but I found the item could not be assembled because one of the leg screws was defective and would not tighten all the way making it unsteady and unsafe.
In my opinion it seems likely that this was a previously returned item which had not been checked but just repackaged (badly) and sent out again.
I tried to organise a return and refund through the Amazon process but as it was an Amazon Marketplace seller a collection of the item was not offered. I explained several times, both to the seller and Amazon, about the difficulty in using the drop-off option offered but have been passed back and forth with no resolution to the problem and zero accountability taken by EazyMobilty for what has happened. Still stuck with useless table until I can get someone to take it to a drop-off point for me and can't get a refund to purchase a replacement until I do. I would certainly not use this company again and would advise other disabled customers to think twice before ordering from them. Wish I'd checked the seller reviews on Amazon instead of just the product reviews because this is not the first time this company have done something like this. I'm appalled at the disgraceful way it treats disabled customers.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor customer care.

Having tried to contact this company on more than one occasion, i feel let down by a company who is supposed to care, i bought a rollator for my wife to use on holiday, all seemed to go well until one of the front wheels collapsed and my wife was seriously injured, no need to go into detail, but be careful if buying from this company there is no customer care.

May 22, 2026
Unprompted review

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