Ebcbrakes Reviews 

8
TrustScore 2.5 out of 5

2.5

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Company details

  1. Auto Parts Store
  2. Motorcycle Dealer

Written by the company

Quality brake pads and brake rotors for every car motorcycle and ATV on the planet from the UKs number one independent manufacturer EBC Brakes


Contact info

2.5

Poor

TrustScore 2.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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2.5

All reviews

(8)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely the worst company for sorting out THEIR mistakes

Absolutely the worst company for rectifying THEIR mistakes.
They sent me rear pads (as listed by THEMSELVES)
That were the incorrect fit for my car.
It took ages of emails WhatsApp messages to finally get a refund for the Pads, but Not for my expense of posting the incorrect item back to them.
They consistently appear to ignore emails, having promised “anything else needed don’t hesitate to ask “
What a joke that is
I suggest you avoid this company at all costs especially if you look at all the 1 star reviews it’s equal to the five star, that tells you a great deal

June 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Gareth is a legend

Gareth - motorcycle technical is a legend!
I had a problem that loads of places couldn’t or wouldn’t help me with, 5 minutes on the phone and I had loads of information which lead to me getting the brake discs I needed! Definitely saving EBC’s phone number for future

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

This company is worse than worst

This company is worse than worst. They take no responsibility whatsoever. All they do is blaming their resellers instead of solving problems.

Stay away from EBC brakes. This company is not to trust.

January 2, 2023
Unprompted review
Rated 1 out of 5 stars

Lack of Knowledge or help

Just had the pleasure of trying to ask for help on upgrading my brakes. The only person who was of any help now no longer works for the company.

You should try to keep good knowledgeable staff!!

I had the displeasure of dealing with the Technical Data Manager and he came across as I've been here for 30 years I know whats what!!
Well unfortunately you don't as you then basically said this later.
All they did is ask for me to look for the info.
They are not a brake specialist as they tell us all they are just an aftermarket brake supplier.

July 3, 2020
Unprompted review
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Rated 5 out of 5 stars

beyond exceptional

I have used EBC pads for years on my Harleys. Way better than stock. Well I had an issue with one. I knew it had to be a one off problem as their quality is always excellent. Well my local Harley dealer who I bought it from, almond with $4,000 worth of other parts wouldn't do a thing about it. So I message EBC direct. They obviously take customer service seriously. They are beyond exceptional. Great product. Great service. Only pad I will ever use. -George Farris. Ohio, USA.

May 13, 2016
Unprompted review
Rated 5 out of 5 stars

10/10

Your order is cross checked against your registration to make sure you get what you need. Very well packed and very promptly delivered. Plenty of good clear communication. EXCELLENT... Strongly recommend
this company!

April 12, 2012
Unprompted review

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