EBC Brakes Direct Reviews 3,550

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their superior performance and build, often exceeding original manufacturer parts. People are particularly satisfied with the braking power and the improved feel these products provide. The service is frequently highlighted as excellent, with many appreciating the helpfulness and efficiency of the team. Reviewers also commend the fast and reliable delivery service, with many orders arriving quickly. However, some customers experienced issues with delivery, citing delays and problems with the courier service. A few people also mentioned receiving incorrect items or having difficulties with the ordering process, such as misleading product images or the lack of a repeat order function.

What people talk about most

Product

Reviewers consistently express satisfaction with the product, highlighting its quality and performance. Many... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Customers had positive experiences with quality. Reviewers frequently praise the high build quality of... See more

Service

People report positive experiences with service. Customers consistently praise the helpful and efficient... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived Very Quickly, quality feel and fitting was spot on. Bedded in correctly one week before Blyton Park Trackday no vibrations or fade like previous trackdays, On the Road just as good... See more

Company replied

Rated 5 out of 5 stars

Ordered Friday morning, arrived Saturday. Used countless sets of the RPX race pads. They work so much better than most of the other pads I've tried and they're cheaper. Great that EBC caters for peop... See more

Company replied

Rated 5 out of 5 stars

OE replacement for my 2017 Leon FR ST. Plain disc and standard pads. Very much improved initial bite followed by a linear and superior bite thereafter. Thoroughly recommend these over other afterma... See more

Company replied


Company details

  1. Auto Parts Store
  2. Motorcycle Shop

About EBC Brakes Direct

Written by the company

EBC Brakes Direct is your number one source for brake products for cars and motorcycles with same day shipment of over ten thousand quality brake parts. We sell only the very latest EBC materials and can help with any fitment or technical issues 9-5 weekdays with our experienced group of sales staff and technicians.
EBC Brakes Direct

Fast and Free Shipping

Free next day deliver on most orders

Most orders will be delivered next day and shipping is free - order must be £50 or more after all discounts and taxes and free shipping only applies to mainland UK. Please check our website for further details to ensure your area is included in our free shipping offer.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent product!

Excellent product, perfect fit for my car and great service makes it a win-win.

February 6, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Great service

Great service, fast delivery

March 4, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Rapid ordering process

Rapid ordering process. Also rapid refund too when I found that I already had the product in stock!

March 11, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Good product and quick delivery

Good product and quick delivery. Thank You

March 11, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

EBC Blue pads

Great service, quick delivery, reasonable price, excellent pads (blue), bedded in and then used on track day, very good

March 11, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

No trouble

No trouble, good pads,

March 4, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Good prompt delivery

Good prompt delivery

March 4, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Friendly and knowledgeable…

Friendly and knowledgeable representative Product purchased was as expected.

March 9, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Excellent break pads

These are the pads I put on my car, they are affordable, better than OE, I use the EBC green on my A class, confidence when breaking, my partner drives the car every day, so I know she has excellent breaking when driving,
Highly recommend, to everyone.

March 8, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

brilliant delivery on time,i love…

brilliant delivery on time,i love them,excellent quality products

February 28, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Classic Car Upgrade

I run an old classic car and by modern standards the braking is pretty abysmal so I upgraded to EBC Greenstuff pads and used their grooved discs. The difference is literally night and day.

A highly recommended upgrade.

February 20, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Great company mega helpful

Great company, very helpful with the issue I was having. Order came fast and was what I wanted!!

March 2, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Great service and productArrived promptly and the pads are superb but I did already knew that.

First class service arrived promptly and yellowstuff pads are superb wouldn’t use anyone else. Thank you

March 2, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Fast delivery and fitted well

Fast delivery and fitted well, still in bed in period so no long term review,but they working ok so far

March 1, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, got what I asked for and ordered.

February 26, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

My number one go to for brakes

The website is easy to navigate, the ordering process is simple, and the parts are dispatched quickly.
The quality of the components are great.

February 18, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Very good service

brake pads arrived very quickly with great communication from start to finish, will certainly buy from them again 🙂

February 22, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Great service as usual

I only use EBC Direct for my motorbike brake parts as there are so many counterfeit brake parts for sale on the internet. The Website is easy to use and. the parts were delivered in a timely manner.,

February 20, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Great service from the guys at EBC

Great service from the guys at EBC Direct and the products are excellent.

February 11, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

The hoses were delivered promptly and…

The hoses were delivered promptly and have still to be fitted, which Park's Honda in Aberdeen will do when it goes in for a service on the 10th March.

February 18, 2026
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

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