The help from the technical department was extremely helpful. They were patient and went the extra mile to ensure the right product was chosen and sent. They also gave invaluable tips about how to... See more
Company replied
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The help from the technical department was extremely helpful. They were patient and went the extra mile to ensure the right product was chosen and sent. They also gave invaluable tips about how to... See more
Company replied
I rang Espar regarding my boat installation and requirements. They were extremely helpful and really went over the top to email me with everything that I needed to carry out a marine installation safe... See more
Although expensive, the genuine glow pin and screen have finished the service I did, and my reward is a perfectly running Airflow D2 heater for the first time in years. We can now use our camper anyw... See more
Company replied
Excellent service, didn't know about them until I needed to workout why my diesel heater wasn't working. I ordered the service pack easily establishing the correct one. This was delivered within a... See more
Company replied
Eberspacher Direct is a leading supplier of genuine Eberspacher products in the UK. By only supplying genuine and brand new Eberspacher systems and spare parts covered by Eberspacher UK’s warranty, you can count on the quality and performance that the Eberspacher brand is known for. With a direct link to Eberspacher, they are able to shorten the supply chain which means that saving can be passed on the customer. Their impressive UK warehouse stock levels offer the opportunity to effectively deliver what you want, when you want it. On site Eberspacher accredited engineers with over 30 years experience are available for heating installation, service and repair. Worldwide shipping available.
Breakwater Road, PL9 7HJ, Plymouth, United Kingdom
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Supplied the parts I ordered very promptly and also advised on another part I needed
Great service and quality items delivered next day as promised.
Fast delivery though packaging was not good. Arrive in blister pack that had crushed gasket. We’ll see if the gaskets seals OK
Excellent service .. a bit pricy (the only reason for dropping a star)
Very rarely do you find a company that that is outstanding. From my initial contact, researching, speaking to very knowledgeable staff through to receiving equipment my experience of this company has been great.

Reply from Eberspacher Direct
Knowledgeable Engineer Mark provides great advice and service

Reply from Eberspacher Direct
Excellent service, didn't know about them until I needed to workout why my diesel heater wasn't working. I ordered the service pack easily establishing the correct one. This was delivered within a couple of days, I now have the heater working and a warm boat.
Thanks

Reply from Eberspacher Direct
Very fast and efficient service. Prices higher than anywhere else but I guess you have to pay for quality service.

Reply from Eberspacher Direct
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