ebitpoint Reviews 

14
TrustScore 2 out of 5

2.0

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Company details

  1. Cryptocurrency Service

Written by the company

ebitpoint is a cryptocurrency platform built for people in Ghana who want clear tools for buying, selling, sending, receiving, and tracking supported digital assets. Customers can create an account, review available rates, choose a supported wallet, check transaction details, and follow order or transfer activity from one account workspace. Before a customer confirms an action, ebitpoint presents the selected asset, rate, amount, wallet address, network, and payout or payment information relevant to that transaction. Buy and sell orders include status updates and order references so customers can follow progress without repeating a payment or transfer. Wallet pages show balances, receiving details, and transaction history for supported assets. Account safety is part of the routine. ebitpoint provides password protection, two-factor authentication, security prompts, and reminders to verify wallet addresses and networks carefully. Customers should never share passwords, one-time codes, private keys, or recovery phrases. The Help Center contains practical guidance about account setup, wallets, rates, transfers, and pending transactions. For account-specific assistance, customers can sign in and create a traceable support request. Guest support requests receive a reference that can be used to return to the same conversation. ebitpoint focuses on making cryptocurrency activity easier to understand for Ghanaian customers, with transparent transaction details, visible status information, and a clear support path when an order or transfer needs attention.


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2.0

Poor

TrustScore 2 out of 5

14 reviews

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2.0

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(14)

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Rated 1 out of 5 stars

Hi Michael Nukpoafe,

Hi Michael Nukpoafe,

After three years of back-and-forth with no resolution, I have now engaged my lawyers and am fully prepared to serve you and your wife with a writ of summons. It is time to put an end to the delays and address this matter in court to recover the monies owed to me.

If you believe in your integrity and are neither a coward nor a thief, I expect you to disclose your current location so that the bailiffs can serve you accordingly. The time for talk is over; it is now time for action.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Michael Nupkoafe it’s been since…

Michael Nupkoafe it’s been since February we spoke with regards to my funds, we agreed and you assured me i was going to get my funds, it’s been 8 months down the line, you’ve since blocked me on Whatsapp and can’t message you anymore. All your numbers on your website surprisingly aren’t working, and the only number that seems to be working too you don’t pick calls, i have called you more than 100 times in the last couple of days but you still don’t pick up calls. I called just last week and your wife by the name Joan picked up she told she was going to let you call me when she gets back home. Where’s the lie if i say you want to steal my money. The value of my btc as of today is $6200 and surprisingly you have deducted an amount of $1600 from my btc account. I need answers to that deduction. What is the deduction for? If this is not an attempt to steal money how best can you describe this. This is a battle i would fight to end to get my funds, and just know that we live in a very small world.

November 21, 2024
Unprompted review
Rated 2 out of 5 stars

I've done series of Bitcoin…

I've done series of Bitcoin transactions with Ebitpoint a couple of years now. My deposits and withdrawals have been very smooth without any stress. So far I can rate them as the best in terms of all Bitcoin transactions and I recommend it to everyone.

July 28, 2023
Unprompted review
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Reply from ebitpoint

Thank you for sharing your experience, Salom. We appreciate you noting that your Bitcoin deposits and withdrawals were smooth. We’ll keep working to make every step clear and dependable. — ebitpoint Support

Rated 1 out of 5 stars

Ebitpoint is a scam..the first…

Ebitpoint is a scam..the first transaction will go through but when you try to transact with them again thats when they take your btc or money..they dont reply whatsapp msgs nor answer calls...dont work with them..

February 28, 2022
Unprompted review
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Reply from ebitpoint

Can you please elabroate better on which transaction of yours that wasn't completed making ebitpoint a scam site? So when ever a transaction is delayed make the site a scam site? If you can deny any transaction of yours was never completed, come back here here to prove it.

Rated 3 out of 5 stars

Takes a long time for btc to reflect

If I haven't worked with ebitpoint before I would have said they are scammers but they are not, it just takes about 24hrs before deposited btc will reflect on your wallet..guys kindly do something about it for 5 stars..thanks

November 6, 2021
Unprompted review
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Reply from ebitpoint

Thank you for raising the delay. Waiting around 24 hours for a deposit to appear was not the experience we aim to provide. The current ebitpoint flow shows deposit detection and confirmation progress on the transaction or order page. If a deposit is still missing, please submit its transaction reference at ebitpoint.com/support so we can investigate it privately. — ebitpoint Support

Rated 2 out of 5 stars

Their technical team can do better

Their technical team can do better. I had a problem with my deposit and it still hasn't been loved. Aside that they offer good services.

August 3, 2021
Unprompted review
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Reply from ebitpoint

Thank you for the honest feedback, Isaiah. We’re sorry your deposit issue was not resolved promptly. If it is still open, please send the transaction reference through ebitpoint.com/support so the team can review the records privately and give you a written status. — ebitpoint Support

Rated 5 out of 5 stars

I deposit money and withdraw through…

I deposit money and withdraw through ebitpoint. I have been using it for over two years and they have never disappointed me. Use ebitpoint for your crypto transactions and you will like the speed and accuracy

March 22, 2021
Unprompted review
ebitpoint logo

Reply from ebitpoint

Thank you, Ernest. We appreciate your long-time trust in ebitpoint and your comments about the speed and accuracy of your transactions. — ebitpoint Support

Rated 5 out of 5 stars

Ebitpoint is an excellent

Ebitpoint is an excellent
I have never had an issue working with ebitpoint

March 21, 2021
Unprompted review
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Reply from ebitpoint

Thank you, Lawrence. We appreciate you taking the time to share your experience with ebitpoint. — ebitpoint Support

Rated 5 out of 5 stars

I love buying my crypto from here

I love buying my crypto from here. Very fast and convenient, nothing like scam. You have to be verified before you do transactions and that's a big plus. Congratulations 🎗️ keep it up

February 8, 2021
Unprompted review
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Reply from ebitpoint

Thank you, Mc Kay. We’re glad the buying experience felt fast and convenient, and that the verification process gave you confidence. — ebitpoint Support

Rated 4 out of 5 stars

hello everyone this site is legit and…

hello everyone this site is legit and is very friendly i love it very much and everything is done easy of course you have to wait for some minutes before your transaction will be success but i have to tell you the truth they charge 5 dollars for a transaction.

December 7, 2020
Unprompted review
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Reply from ebitpoint

Thank you, Kwame. We appreciate the honest note about both ease of use and transaction timing. Clear fees and status updates remain important parts of the experience. — ebitpoint Support

Rated 5 out of 5 stars

Intuitive website and exceptional…

Intuitive website and exceptional Customer Experience. Your one stop shop for all Crypto Currencies in Ghana. Keep it up .

November 25, 2020
Unprompted review
ebitpoint logo

Reply from ebitpoint

Thank you, Stanley. We appreciate your kind words about the website and customer experience. — ebitpoint Support

Rated 4 out of 5 stars

so far excellent cryptocurrency…

so far excellent cryptocurrency exchange in ghana

November 24, 2020
Unprompted review
ebitpoint logo

Reply from ebitpoint

Thank you, Charles. We appreciate you sharing your experience with ebitpoint’s cryptocurrency service in Ghana. — ebitpoint Support

Rated 1 out of 5 stars

It is a Scam site

It is a scam dont deposit money into it

Edit :

Good you replied . I have a full documentation of my funds in there and not able to access it .. it wasnt called what its called today . As of today 10 sept. 2026 . Still cant withdraw asking me for all manner of kyc which I provided and its documented online how you scam people out of funds . And it doesnt matter how long you have been in business for .

May 27, 2020
Unprompted review
ebitpoint logo

Reply from ebitpoint

Have you been paid to defame ebitpoint? Can you please come, clarify, specify and explain why you left this review? Probably you do not even have an account on the platform or made any transaction on there. Our live chat support, customer support phone numbers and office are always open customer support to our customers. eBitpoint has been in business since the year 2014 till date. So nice try with the hateful review.

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