EBP MoneyReviews 

373
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the quick and easy application process. Many people appreciate the fast response times and the efficiency of receiving funds, sometimes within hours or the same day. Customers frequently praise the excellent service, noting clear communication and a helpful approach that alleviates stress during difficult times. The company is often described as understanding and supportive, offering fair and reasonable terms for those with a steady income. However, some people mentioned dissatisfaction, stating that the company does not assist those with bad credit scores or single strikes on their credit history, leading to quick rejections.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, speed, and helpfulness.... See more

User experience

Customers report a highly positive and stress-free user experience, consistently describing the process as... See more

Response time

Customers consistently note positive experiences with response times, often highlighting the speed and... See more

Payment

Consumers find payment to be a positive experience, with many reviewers highlighting the ease and speed of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting great communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Rated 5 out of 5 stars

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Rated 5 out of 5 stars

I am very pleased with EBP and their quick and easy application process, and simple steps to be approved for a loan. Applied and approved in one hour, funds came into my bank in a few hours which has... See more

Rated 5 out of 5 stars

Loved that the application was solely online. If they required more information, they simply emailed me which works for my work schedule. The loan provided was fair and just and the repayments are rea... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

373 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(373)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If you’re trying to consolidate your…

If you’re trying to consolidate your debts in one loan help
They won’t do it rejected straight away
Thank you labour government Kevin Rudd
To make this policy not to let unemployed people have loans

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic to deal with

Absolutely fantastic to deal with. An easy application process and once approved my money was in my bank account by the end of the day. I cannot recommend EBP Money enough and I'm so glad my mum told me about them! I applied late on a Friday afternoon and had approval by 10am Monday morning and the money was in my bank account that day and I was able to purchase a new car by Monday night!

April 28, 2025
Rated 5 out of 5 stars

Happy

I’m happy with the service and would recommend to friends

April 22, 2025
Rated 5 out of 5 stars

easy application and super fast

can’t believe i was approved and even googled if its true but when the comes in with my bank account makes me relieved. Happy and grateful. and the great thing is the application was easy and super fas, had the money in 6hrs.

April 9, 2025
Rated 2 out of 5 stars

Simple to get sorted, however no access to view your loan

Very easy to get sorted, however they do not send any notices or updates on your payments, what is owing, receipts of proof of payment or provide you with a login to view your loan so you know what is outstanding or are able to make manual payments. Don't really understand how this is allowed as it does not easily allow those who have got loans to manage their loan easily without having to constantly call and email them which is counterproductive.

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

They didn't even give me a reason is to why they couldn't assist me so that's another reason to not try with this finance company

They said they couldn't assist me for some reason when im a full time worker I earn more than enough to cover the repayments iv accaully got a pretty good credit score I don't see what the problem was so yeah i wouldn't recommend this finance company to any one to be honest sorry guys but worst finance company ever

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

Claim to help people with bad credit…

Claim to help people with bad credit bankruptcy etc. my husband and I earn a decent amount of money. But I was declined within 2 mins of doing application not even a single discussion with a human being. I need something to consolidate debts like everyone else your website promises everything but delivers nothing. Their excuse I don’t meet lending criteria no one does if they have loans for bankruptcy, bad credit etc I get not meeting it with normal banks etc but there people claim to help. If these people can’t help then I have no hope of anyone helping.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service, thank you and thank you for giving me a change on being a x bankruptcy person and that only happened because of my divorce, it's been hard for someone to give a person a chance when before my divorce I never had any choice on my outcome from my divorce
Thank You
Pete

February 3, 2025
Rated 5 out of 5 stars

Ebp are great

Ebp are great, easy application and they gave me a go when no one else would. Hassle free application and straight up and upfront with their terms and conditions, nothing is hidden, they include everything in their pre offer and show you a detailed account of what your repayments will be like before you sign and agree.

January 24, 2025

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