Ecamsecure Reviews 

37
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Never utilized them but had a run in with one of their drivers/technicians in Gainesville, FL who road raged constantly flipping me the bird, driving in wrong lane of traffic and trying to fight. Dodg... See more

Rated 1 out of 5 stars

Not once did the company bill us correctly based on the fully executed contract. Each month, we had to communicate with the billing department about the fee that should have been invoiced under the ex... See more

Rated 1 out of 5 stars

I believe cameras that were supposed to have been monitored were not as in a 4 hour period a fork lift and fuel tank were stolen and no one was contacted from our firm nor the authorities. Still have... See more

Rated 1 out of 5 stars

i've been hearing alot about how ecam secure is being unfair with their employees. something that bother me the most is that they're being treated unfairly. i've been doing alot of research and feel... See more

Company details

  1. Security Equipment Store
  2. also in
  3. Business to Business Service
  4. Furniture Store
  5. Handyman
  6. Security Guard Service

About Ecamsecure

Information provided by various external sources

Ecamsecure offers complete, efficient security solutions tailored to each client’s unique needs and specifications.

Whether a temporary Mobile Surveillance Unit on a construction site or custom, large scale CCTV security system is in order, Ecamsecure has the right solution at the desired budget level.

Ecamsecure continues to expand and further establish itself as an authority in video surveillance and perimeter security solutions.

Always on the cutting edge of technology, Ecamsecure has developed industry leading innovations, eco-friendly “greener” solutions and quality services backed by their dedicated team of employees.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

37 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.4

All reviews

(37)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ecamsecure far exceeded our …

Ecamsecure far exceeded our expectations in every aspect, from initial phone contact, bidding, installation, monitoring to final removal of surveillance unit. I recommend them to all who need reliable and expert security!

May 11, 2017
Unprompted review
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Reply from Ecamsecure

Thank you Anngel. We love to hear this and please do not hesitate in letting us know if we need anything else.

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Rated 5 out of 5 stars

Very good communication

Very good communication, a rare characteristic lately. Fast, responsive and polite. Still in-progress of implementation so this could all change, though it's pointing to further positive review.

May 11, 2017
Unprompted review
Ecamsecure logo

Reply from Ecamsecure

Thank you Saul. Please let us know if we can be of further assistance.

Rated 5 out of 5 stars

5/11/2017 eCam Secure

Have worked with eCam Secure for almost 4 years. Found them to be very responsive and easy to work with.

May 11, 2017
Unprompted review
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Reply from Ecamsecure

Thank you Darryl. We appreciate your loyalty. Please let us know if we can be of further assistance.

Rated 2 out of 5 stars

Although I suppose this camera does …

Although I suppose this camera does what it's supposed to., it's not very well suited for my application. in construction when things move daily the flexibility of camera positions of recording and of looking at back images is not very effective

May 11, 2017
Unprompted review
Rated 1 out of 5 stars

Thumbs down

I believe cameras that were supposed to have been monitored were not as in a 4 hour period a fork lift and fuel tank were stolen and no one was contacted from our firm nor the authorities. Still have not received a report on the incident.

January 27, 2017
Unprompted review
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Rated 5 out of 5 stars

Great Service

We really appreciate your prompt set up and service. We wish that you would open a branch in Denver, CO to monitor our projects here. Thank you.

January 23, 2017
Unprompted review
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Reply from Ecamsecure

We are very happy to hear about your great service and experience with us. Hopefully in time we can open a CO office but until then please call us with any questions or concerns.

Thanks again for choosing ECAMSECURE for your security needs.

Rated 5 out of 5 stars

Awesome Service

The staff was very helpful. I received proposals very timely. The system we rented hasn't had any problems.

Delightful experience.

January 20, 2017
Unprompted review
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Reply from Ecamsecure

That is so great to hear. Please let us know if the system does ever have issues or if you have any further questions we can assist you with. Thank you for choosing ECAMSECURE for your security needs.

Rated 5 out of 5 stars

Excellent and professional sales rep service.

The account executive (Cynthia Kibby) assigned to TX-Morrow operates with a sense of urgency and professionalism. She puts our needs and concerns first as priority often working late and on weekends to respond to are demanding security needs.

January 20, 2017
Unprompted review
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Reply from Ecamsecure

Thank you for taking the time to review us Gregory. Cynthia is an excellent employee and we are glad to hear that she went above and beyond her role to accommodate all your security needs. Please let us know if we can be of any other assistance.

Rated 5 out of 5 stars

Great customer service!

We hired Ecamsecure to protect our construction site. They had quick responses from the customer service department and they were able to give us everything we needed at an affordable price. I also loved the capability to view my construction site whether from a mobile device or my computer screen.

Thanks Ecamsecure!

December 27, 2016
Unprompted review
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Reply from Ecamsecure

We are so happy to hear this! Please let us know if there is anything else we can do for you.

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Rated 5 out of 5 stars

Ecamsecure is excellent!

Ozzie Flores and his team are phenomenal! I have the pleasure of working with Mr. Flores on multiple instances and he's always been more than efficient, timely and knowledgeable on his products and the best practice to address my concerns. My agency has purchased several products and have been very pleased with the products and support. Mr. Flores has shown such professional dedication at all times, regardless on the time of day or concern I'm presenting him.

Don Lewis III
Albuquerque Police Department

August 19, 2016
Unprompted review
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Reply from Ecamsecure

We wanted to thank you again for using ECAMSECURE. We are very proud to have partnered up with you and your station. Do not hesitate in letting us know if you need anything else.

Rated 5 out of 5 stars

Great Company

Very happy with the service of this company.

August 18, 2016
Unprompted review
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Reply from Ecamsecure

Thank you so much. Please let us know if we can do anything else for you.

Rated 5 out of 5 stars

Great response time and field service.

I was skeptical on the service and whether or not it would work and how responsive their service would be. We got the unit with a thermal camera for night activities and have been more than happy with the product and service.

August 3, 2016
Unprompted review
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Reply from Ecamsecure

That is great to hear Joe! Thank you so much for your business. Please let us know if we can assist you in any future projects.

Jeanette
Customer Service
ECAMSECURE

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Rated 3 out of 5 stars

Simple Sytem but Not Reliable

The set up of the security camera was by eCam and went well. The system is easy for end users. The reliability of the camera / website is questionable. There has been several occasions where the image is not available on the website and images are missing from the history. After a couple of days eCam has been able to restore images but it is annoying.

July 23, 2016
Unprompted review
Ecamsecure logo

Reply from Ecamsecure

Hi James,

We would like to thank you for choosing ECAMSECURE as your security camera system provider. We are sorry to hear you had some problems with our service. Please contact your dedicated sales representative or call (888) 993-0313 and we’ll get this taken care of as soon as possible.

~C

Rated 5 out of 5 stars

Service

Great Service and very easy to work with. Handles situations in a timely and professional manner.

March 30, 2016
Unprompted review
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Reply from Ecamsecure

Thank you for the kind words Ginny.

~C

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