Eccobricks 

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Rated 5 out of 5 stars

Needed a small quantity of Stalactite Ivory White Brick Slips for a Fire surround infill. Delivered really quickly and very reasonably priced. Quality product which looks great. Very Happy.

Rated 1 out of 5 stars

Ordered a sample and guess what, they did not deliver nor are they taking responsibility. This company will waste your time. I'm chasing them and getting passed to numbers that go straight to a mobil... See more

Rated 4 out of 5 stars

Bricks exactly as described Speedy delivery Unfortunately items were left downstairs Only one box outside my door Live on the first floor so had to carry the remaining four boxes upstairs mysel... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my order and the quality. definitely a Company worth recommending. Customer service is efficient and queries are dealt with effectively. Company website is straightforward and easy... See more

Company replied

Company details

  1. Building Materials Store
  2. Building Materials Supplier

Information provided by various external sources

www.eccobricks.co.uk is the online platform where customers can buy bricks for their small extensions, brick slips for the internal and external walls as well as featured walls, pavings for your patios and driveways.


Contact info

All reviews

(37)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst Company Ever

Ordered a sample and guess what, they did not deliver nor are they taking responsibility. This company will waste your time. I'm chasing them and getting passed to numbers that go straight to a mobile phone voicemail. Someone also too my details several times and said someone will call you back. I'm still waiting weeks later. Don't waste your time....

January 18, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered some samples weeks ago still…

Ordered some samples weeks ago still waiting .Numerous emails to Ecco bricks and shipping company with no response. Payed a small amount for the samples but still expected to receive what I payed for .Seems like they don't want my business so I'll be buying from elsewhere

December 3, 2021
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Rated 1 out of 5 stars

Received half of the sample order

I ordered two sample bricks and payed for both, but only received one of them. I know the samples itself are not expensive, but still it would have been nice to receive what I ordered.

As a commercial tip, sending a package to a potential customer is a good opportunity to tell the story of the company or at least give more specs on the ordered samples. In the package, there was only that one tile, nothing else..

May 27, 2021
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Reply from Eccobricks

We are sorry to hear that, Our customercare team will contact to you and solve the problem as soon as possible.

Rated 5 out of 5 stars

Great customer service

Order came damaged and I refused it. After a quick call with a very helpful lady the full order was re sent and arrived in perfect condition next day . Couldn't recommend enough based purely on customer service

April 22, 2021
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Reply from Eccobricks

Thank you Rob! It is always our pleasure..

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Rated 1 out of 5 stars

After 3 e mails to try and find out…

After 3 e mails to try and find out what happened to part of my orderwas I still haven't had a reply.had asked for a refund if the order was not coming
It was only a small order but regardless it is shocking that nobody has got back to me
Would recommend finding another supplier which is a shame as when I placed my order they were very helpful

March 24, 2021
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Reply from Eccobricks

Hello Paul, we apologise for the inconvenience caused, our customer services have been in touch with you and believe to have resolved the issue. Best Regards

Rated 5 out of 5 stars

Beautiful bricks

Although there was an initial problem with their website, ecco bricks were really pro active about getting in touch. There was a really personal service, and the bricks were beautiful.

March 12, 2021
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Reply from Eccobricks

Thank you!

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Rated 4 out of 5 stars

Bricks exactly as described

Bricks exactly as described
Speedy delivery
Unfortunately items were left downstairs
Only one box outside my door
Live on the first floor so had to carry the remaining four boxes upstairs myself

February 3, 2021
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Reply from Eccobricks

Thanks for sharing your opinions Sophia! Sorry for inconvenience, due to Covid-19 the delivery companies having their own rules for shipping but we will contact with them as soon as possible.

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Rated 5 out of 5 stars

Very pleased with my order and the…

Very pleased with my order and the quality. definitely a Company worth recommending. Customer service is efficient and queries are dealt with effectively. Company website is straightforward and easy to browse and place orders. Keep up the good work Ecco Bricks. Happy Xmas and New Year to you all.

December 18, 2020
Unprompted review
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Reply from Eccobricks

Good to hear that, Thank you!

Rated 5 out of 5 stars

I have had an excellent service

I have had an excellent service, I have received my order on time and I am pleased with the quality of the purchases. They are very high quality.
I highly recommend

December 18, 2020
Unprompted review
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Reply from Eccobricks

Thank you Senol!

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