EC-Council Reviews 

2,282
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,514 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support staff for their helpfulness and quick responses, often highlighting individuals for excellent assistance. The customer service team is frequently noted for being compassionate, knowledgeable, and effective in promptly resolving issues. Many appreciate the engaging and informative learning experiences, citing quality instructors and course content for a positive overall user experience. However, some customers noted that course materials could be too lengthy or lack sufficient practical, hands-on experience for real-world scenarios. A few others also felt that customer support communication was inconsistent, with generic responses or aggressive sales tactics, leading to frustration.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as awesome, good, and... See more

Response time

Customers consistently note positive experiences with response time, praising prompt and quick responses,... See more

Service

Reviewers highlight positive aspects of service, noting that support has been first class, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in a problem. Tarun responded to my call. He not only understood my concern but also acted promtly and came out with a supportive solution thereby relieving me out of my worries. People like hi... See more

Company replied

Rated 5 out of 5 stars

I connected with Susan regarding expiry of my lab access, she out of good will extended my lab access. Thats very great help, and it didnt even make me wait for long time. Thank you so much for this s... See more

Company replied

Rated 5 out of 5 stars

The gentleman in Ray Support listened to my issues with login and the exam, answered many questions, and walked me through the steps to resolve them. More than expected, the help was great and unders... See more

Company replied

Rated 5 out of 5 stars

I recently sat an exam with EC-Council and had issues on my initial exam. I found EC-Council support team from to be very helpful start to finish. Their support team provided me with a retak... See more

Company replied


Company details

  1. Technical School
  2. Education Center

Written by the company

EC-Council is the creator of the globally renowned Certified Ethical Hacker (CEH) program. Founded in 2001 in response to the cybersecurity challenges highlighted by 9/11, EC-Council is dedicated to equipping professionals with the training and certifications needed to safeguard corporations, governments, and organizations worldwide.  EC-Council today offers over 600 training programs, certifications, and degrees covering a wide spectrum of cybersecurity topics, including Certified Ethical Hacker (CEH), Computer Hacking Forensics Investigator (CHFI), Certified Penetration Testing Professional (CPENT), Security Analysis, Threat Intelligence, and Information Security. EC-Council's certifications are recognized worldwide and have received endorsements from various government agencies including: The US Federal Government via the GI Bill National Security Agency (NSA) and the Committee on National Security Systems (CNSS) ISO/IEC 17024 Defense Department Directive 8140 With over 350,000 professionals certified globally, EC-Council is relied upon by seven of the Fortune 10, half of the Fortune 100, and intelligence communities across 150 nations. 

EC-Council | Equipping Cybersecurity Pros with Certifications | Creators of the Certified Ethical Hacker (CEH)

Written by the company

Cybersecurity is at the core of today’s digital landscape, and staying ahead demands the right expertise and credentials. EC-Council’s globally recognized certifications empower professionals with practical, hands-on skills to combat real-world cyber threats effectively. Designed by industry experts, these programs ensure learners stay ahead of emerging security challenges and evolving attack vectors. The Certified Ethical Hacker (CEH) v13 represents a breakthrough in cybersecurity education, integrating artificial intelligence (AI) into its comprehensive curriculum. With flexible learning formats—self-paced, live online, and in-person—EC-Council enables professionals to upskill on their own terms. Whether entering the field or advancing in cybersecurity, the right training with EC-Council opens doors to new opportunities in this high-demand industry.

Contact info

Promotion box for EC-Council

CCT Scholarship Program

Start your cybersecurity career with EC-Council's CCT Scholarship!

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,282)

1,477 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

THINGS TO KNOW!!!

There are some labs in which a particular domain on which we have to work is blocked by Fortiguard if that can be resolved, the labs and the course are perfect, more theory oriented

May 30, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Abhisht,

Thank you for your positive feedback! We're thrilled to hear you found the content well-organized and impactful. At EC-Council, we strive to provide training that empowers learners to achieve their goals and thrive in the cybersecurity field. Wishing you continued success on your journey!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Tarun is very polite and patience with…

Tarun is very polite and patience with providing answers to the point.

May 30, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Jaydeep,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Tarun

Tarun - Very helpful information provided

May 30, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Gopinath,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Awesome

Awesome, technology, solution, service

November 20, 2025
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Obatoki,

Thank you for your rating! We’re glad to hear about your positive learning experience with us. At EC-Council, we provide high-quality education that makes a real difference.

Best of luck as you continue to grow in your career!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Review on CCISO

Course materials are well structured and easy to understand. It provides greater insight of the topic.

April 29, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Kanagavalli,

Thank you for your positive feedback! We're thrilled to hear you found the content well-organized and impactful. At EC-Council, we strive to provide training that empowers learners to achieve their goals and thrive in the cybersecurity field. Wishing you continued success on your journey!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

This course is great.

May 29, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Willy,

Thank you for your positive feedback! We're thrilled to hear you found the content well-organized and impactful. At EC-Council, we strive to provide training that empowers learners to achieve their goals and thrive in the cybersecurity field. Wishing you continued success on your journey!

Best Regards,
EC-Council.

Rated 1 out of 5 stars

Ethical hackrs

Ethical hackrs

May 30, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Ayush,

We understand your concerns and appreciate you bringing this to our attention. Please note that this is an unusual occurrence, as EC-Council strives to maintain the highest standards of quality in all our offerings.

To address this effectively, we request you share your phone number and email ID at support@eccouncil.org. This will allow us to review the matter thoroughly and provide a swift resolution.

Thank you for giving us the opportunity to assist you.


Best Regards,
EC-Council.

Rated 5 out of 5 stars

security specialest

The instructor was knowledgeable and well informed.

May 29, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Chris,

Thank you for your kind words! We're glad to hear that you had a positive mentoring experience. At EC-Council, we strive to provide quality guidance and education to help learners succeed in their careers. Wishing you all the best in your journey ahead!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Excellent service

May 29, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Kalyan,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

EC training questions via phone were…

EC training questions via phone were answered promptly and patiently by representative Ray. He also communicated via email on a regular basis with my questions all the way to resolution.

May 28, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Lito,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 4 out of 5 stars

Prompt response and support

Consistent prompt response and resolution of issue.

May 28, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Solomon,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Great learning experience with good…

Great learning experience with good course materials and labs to learn and gain practical experience.

May 28, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Hemanth,

We truly appreciate your kind words! It’s wonderful to hear that you had a great experience. At EC-Council, we are committed to providing top-notch education that empowers professionals like you. Wishing you continued success in your journey!

Best Regards,
EC-Council.

Rated 4 out of 5 stars

i learned a lot about this course and…

i learned a lot about this course and how it work

May 7, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Abhilaash,

Thank you for your positive feedback! We're thrilled to hear you found the content well-organized and impactful. At EC-Council, we strive to provide training that empowers learners to achieve their goals and thrive in the cybersecurity field. Wishing you continued success on your journey!

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Hammy was very helpful that day

Hammy was very helpful that day, and I really appreciated the fast response.

May 26, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Paul,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Great support as usual

Great support as usual, and cleared all my doubts!

Manny the GOAT!

May 27, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Ayush,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Nice experience

Nice experience

May 27, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Minilik,

We truly appreciate your kind words! It’s wonderful to hear that you had a great experience. At EC-Council, we are committed to providing top-notch education that empowers professionals like you. Wishing you continued success in your journey!

Best Regards,
EC-Council.

Rated 3 out of 5 stars

The course material is too long

The course material is too long, it was so hard to even complete reading it, let alone from learning it. Some of the topics were exaggerated a bit and the labs were also just for the sake of giving lab experience instead of focusing on the tools used in the labs (some of it were good too). Hope they do something to improve the experience of learning the courseware or source material. The support was nice too, he really cleared my doubts and guided me very well.

May 26, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Aravind,

We sincerely appreciate you taking the time to share your review.

As we continuously strive to enhance our offerings, we would be grateful if you could let us know how we might improve further. You can reach our team anytime at support@eccouncil.org
.

Best Regards,
EC-Council.

Rated 5 out of 5 stars

Susan replied to my email as soon as I…

Susan replied to my email as soon as I reported the problem. The tech team resolved the problem quickly, and communication was very professional.

April 14, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Ivan,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 5 out of 5 stars

Fast Response

the customer support specially Susan was very fast to response on my email

May 26, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Yazen,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our support team. At EC-Council, we strive to provide timely and effective assistance to help resolve any issues and ensure a smooth experience for our users. We’re happy to know that our support team has been able to build your trust and confidence.

Wishing you continued success on your journey!

Best regards,
EC-Council.

Rated 3 out of 5 stars

good

good one!!!

May 26, 2026
Unprompted review
EC-Council logo

Reply from EC-Council

Hi Soundharya,

We sincerely appreciate you taking the time to share your review.

As we continuously strive to enhance our offerings, we would be grateful if you could let us know how we might improve further. You can reach our team anytime at support@eccouncil.org

Best Regards,
EC-Council.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look