Don’t bother, they sell items they don’t have in stock then tell you a week later they can’t fulfil your order, complete time wasters
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I ordered it a couple times and the quality is good and prices as well but I’ve been waiting for 17 days now for my order 105481 that’s just unacceptable!!! Still waiting for a response
Absolutely awful company, DO NOT USE, ordered 7 disposable vapes, only 5 arrived (eventually). Clearly someone cannot count when picking orders. Tried contacting and said would issue refund, that has... See more
This was the best experience I've ever had, they sent me out double my usual order for free as it was my 5th order.
Company details
Written by the company
At EcigsUK, established in 2017, we are proud to be a leading online vape store specialising in disposables, vape kits and e liquids. Our mission is to provide our customers with premium vaping products at an unbeatable price. Our vision is to make switching to a healthier lifestyle easier so that more people can take advantage of the benefits of vaping. Regardless if you're just starting out or already experienced in this field, we offer a broad range of selection from starter kits for beginners and advanced vaporizers for experienced vapers which will suit any budget. We strive to ship our product quickly and efficiently so that anyone around the world has access to modern smoking alternatives at competitive prices with ultimate convenience. Let us help you make the switch today!
Contact info
The Rock, BL9, Bury, United Kingdom
- Ecigsuk12@gmail.com
- ecigs-uk.com
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Took over a week to arrive when I paid…
Took over a week to arrive when I paid extra for 1-2 day delivery
I received the wrong order still…
I received the wrong order still waiting a reply to resolve
Arrived after 2 weeks
Arrived after 2 weeks, missing 2 vapes and 2 of the 3 which arrived were the wrong flavour
Order 44681 stuck in processing for…
Order 44681 not delivered
Order 44681 stuck in processing for over a week, cant get any contact via chat or email.
Update:
Still not posted after 2 weeks, seems whoever owns the site has packed up shop, yet you are still able to order.Money ill never see again. STAY AWAY

Reply from ECIGS-UK
Very very good
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