eclipsenurserystore.co.uk Reviews 313

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I bought my car seat from eclipse. The staff were so helpful and friendly. They were so welcoming and able to answer all questions I had. They don’t pressure you into buying anything. Would highly rec... See more

Rated 5 out of 5 stars

Ordered a car seat - it was shipped within 24 hours and arrived with me the next working day. Customer Service even sent an email to advise regarding packaging due to units being sent by the manufactu... See more

Rated 5 out of 5 stars

Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... See more

Company replied

Rated 5 out of 5 stars

We thought we were sorted with a supplier for our baby stuff before visiting Eclipse. How wrong we were. Lady who served us on our first trip was so knowledgeable and helpful that following some... See more

Company replied

Company details

  1. Baby Store
  2. Shopping Mall

Written by the company

We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

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Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

I bought my car seat from eclipse. The staff were so helpful and friendly. They were so welcoming and able to answer all questions I had. They don’t pressure you into buying anything. Would highly recommend 🌟

April 17, 2026
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Rated 5 out of 5 stars

Fabulous service

The girls in the Ballymena shop are exceptional. They are super helpful and knowledgeable about all products and there is never any pressure to buy. I keep coming back because of the great customer service and do recommend the store to anyone.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery of car seat to ROI

Ordered to ROI and couldn’t believe how fast the delivery was. Received car seat and base within 2 days with DPD, where other retailers said there was a 5 week wait for the same items at a higher price. Would highly recommend

March 6, 2026
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Rated 5 out of 5 stars

Great service!

Ordered a car seat - it was shipped within 24 hours and arrived with me the next working day. Customer Service even sent an email to advise regarding packaging due to units being sent by the manufacturer in boxes of 2, rather than single units. Really happy with the service and would definitely order from Eclipse again.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great staff and stock

I bought my pram and a few bits and pieces in the ballymena store. The experience was amazing. They ladies in the store were very knowledgeable and really put me at ease and there was a great range. Would definitely recommend .

November 8, 2025
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Rated 5 out of 5 stars

Fabulous experience

Lynsey was so extremely helpful at all our visits. We got our full travel system and sleeping bits and pieces for our baby, to a high chair that will do them from birth to old age! I would definitely recommend them to get whatever you need for your baby or toddler.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Overall great experience

Overall great experience. First time I ordered it arrived the following day, second time around it had not arrived after a few days but once I got in touch it was delt with asap. Both times goods arrived in perfect condition

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, kept me informed on my order. Fast and speedy delivery of items and all reasonably priced would totally order again thank you

October 1, 2025
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Rated 5 out of 5 stars

5 Star Customer Service

The best customer service I have come across in retail. I purchased all of my baby essentials from Eclipse Nursery Store for both of my babies, from newborn bundles, nursery furniture, travel systems, car seats, Out n About double pram, Tripp Trapps and the list goes on. The girls are so lovely and very knowledgeable about all of their products. I also love that you can place an order and pay off in instalments until you are ready to collect. My most recent order was delivered to me the same day when my newborn arrived as I couldn’t get to the store for a few days! The added bonus of shopping local was being able to see all of the items on the shop floor and try them out. Another major bonus was they installed my new car seat. Fantastic people!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service throughout!

Fantastic service, going above and beyond at any opportunity.
We dealt with Lynsey from our first visit to the shop, we were made to feel so at ease & no question was silly & we had plenty of them.
We asked for advice and were always steered in the best direction to suit our needs.
Everything was delivered to our home by Eclipse with a thorough check that we had received all of our order alongside the relief that we could contact them if we needed any assistance when building.
I’d reccomend Eclipse ten times over, a local company with your best interests at heart.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend eclipse nursery

Would highly recommend eclipse nursery, staff were very friendly and helpful when having a look around there store. We purchased our tripp trapp and rocking chair online and it was shipped straight away, arriving 2 days later!

August 18, 2025
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Rated 5 out of 5 stars

Great experience

I ordered the travel stroller on the discount. Price was way better than anywhere else, delivery was free and fast. I will most definitely use this store again. Highly recommended!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Great customer service, timely delivery and competitively priced. Perfect in every way!

August 23, 2025
Unprompted review
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Reply from eclipsenurserystore.co.uk

Thanks for your feedback Jonathan, it's greatly appreciated.

Rated 5 out of 5 stars

Excellent

I’ve bought from eclipse nursery’s website several times now and it’s always a great service. Items are competitively priced, delivered promptly and always well packaged and in perfect condition. I look forward to continuing to buy from them in future.

June 1, 2025

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