Eco Adventure Safaris Limited Reviews 102

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 23 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, friendliness, and dedication to ensuring a comfortable and memorable trip. Many highlight the exceptional service, noting the punctuality, helpfulness, and personalized attention provided by guides. Reviewers frequently describe their holidays as incredible, once-in-a-lifetime experiences, particularly appreciating the opportunity to see various wildlife in their natural habitats. The company's organization and the selection of beautiful accommodations in great locations also contribute to the positive sentiment. Some people were dissatisfied with the length of some treks, specifically mentioning that some hikes were longer than anticipated.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the guides and drivers, highlighting... See more

Holidays

Customers consistently note positive experiences with holidays, often describing them as "once in a lifetime"... See more

Location

Customers had positive experiences with location. Reviewers frequently praise the beautiful countryside,... See more

Service

Consumers find service to be positive, highlighting the exceptional care and attention to detail provided.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing, once in a lifetime experience meeting the beautiful Bweza gorilla family. We also got to meet the lovely local community and the dancing groups. We hiked about 6km in total, a few h... See more

Rated 5 out of 5 stars

Charles was an amazing driver and guide! He was kind, courteous, and punctual. He went out of his way to make sure we were able to see the beautiful countries of Uganda and Rwanda on our schedule and... See more

Rated 5 out of 5 stars

Ronnie King and Patrick Kataama were our tour guides. Both went out of their way to be wonderful hosts. Accommodations were clean, laundry service was available at a few places. Breakfast, Lunch and... See more

Rated 5 out of 5 stars

We did a 10 day adventure starting and ending in Rwanda, but spending 9 days in Uganda. We did a Golden Monkey trek, a Chimpanzee trek, and a Gorilla trek. We also did several game drives and saw... See more


Company details

  1. Tour Operator

Written by the company

Eco Adventure Safaris Limited is a safari company registered under the Companies Act 2012. We are based in Uganda offering gorilla tours in Uganda, Rwanda and DR Congo as well wildlife and beach safaris to Kenya and Tanzania and other top African touristic destinations. Travelling with Eco Adventure Safaris You Travel Smart and Achieve more. ""TRAVELING WITH US YOU TRAVEL SMART AND ACHIEVE MORE"" AFRICAN SAFARIS, GORILLA TOURS & AFRICAN HOLIDAY EXPERTS We at Eco Adventure Safaris our mission is to create life-changing and impactful adventures which begin the moment you arrive in Africa. We are on a journey to transfer the normal way of how to explore Africa, that is on all our trips in Africa you have an optional opportunity to take part in activities mostly life changing and giving hope to the communities as well conserving for future generations such as planting a tree, volunteering and Packing for A Purpose among others. From our airport meet and great, welcome services to our private and group transfers to safari destinations your Adventure safari is well planned and managed. We have a strong concern on conserving the environment on all our trip we discourage where possible no to pack non-recyclable items and carry reusable items like water bottles among other important aspects to protect the environment. What we do Eco Adventure Safaris Limited offers low budget gorilla trekking safaris in Uganda, Rwanda and Congo. We combine gorilla trekking safaris with eco-friendly and unforgettable high-end adventure and wildlife safaris that help preserve biodiversity, conserve wildlife and uplift local communities, these include chimpanzee trekking, Big 5 safaris and game viewing, Mountain Hiking, Boat cruises excursions and Cultural encounters to give you a memorable and best African Safari experience including popular and great African safari destinations Tanzania, Kenya, Botswana and Namibia.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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Rated 5 out of 5 stars

Great communications, great integrity, great price, exceeded expectations.

They are prompt, flexible, and trustworthy communicators, accept credit cards, and matched the price of a cheaper outfit with fewer (albeit good) reviews. And, with a little negotiation, tacked on more experiences at what was probably nearly cost for them. With me paying the permit fees. And the one time where we miscommunicated (Can you tell I'm a bit wordy ;) my driver/guide used his familiarity with the park and personnel to get the experience for me on the fly. With me paying afterwards.

Also, I had said budget bottom dollar anything short of directly on the ground or even that if there was a pad. To me what we had was gorgeous and luxurious. At a rock bottom price.

May 8, 2023
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Rated 5 out of 5 stars

3 day fly in gorilla trekking

We did a quick fly in 3 day gorilla trek from Kampala! Patrick was wonderful in planning everything to our specific details and our drivers and guides were wonderful and always willing to help! He even made sure we could pay with credit cards. The short flights really helped us maximize our time in Bwindi and Patrick checked in on us throughout the weekend to ensure everything was going smoothly. It was an unforgettable trip with an amazing time spent with a gorilla family on the hike. Highly recommend Eco Adventure Safaris!!!

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

5 day Rwanda gorilla & safari: An amazing experience!

We had a fantastic time during our 5 day tour of Rwanda! Patrick was very accommodating with our itinerary and was able to customize the tour based on our needs. Our tour guide, Elias, was super knowledgeable and gave lots of detailed info on the animals and also Rwandan culture, including language tips! He was also able to arrange some day-of requests, including visiting the Gorilla Guardian village and seeing the Kimironko market. Overall, we felt pampered and safe during the trip; all the accommodations were incredible, given lots of delicious food and we had an incredible experience.

May 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Trust worthy, honest, above and beyond service. Amazing Gorilla Trek!

We did a 2-day return trip from Kigali to Bwindi to see the beautiful mountain gorillas in Uganda. We had some flight delays and Patrick was extremely responsive and amazing working around our delays. Godfrey was our guide, and he was amazing. He is very calm, knowledgeable, and fun. Although our trip to Rwanda and Uganda was quick, we feel like we had a good "taste" of these countries and it has left us wanting to return soon. The Gorilla trek was an experience of a lifetime and we found the people of these countries were lovely, warm and kind. So thrilled we fit in this excursion on our way to South Africa from Canada. Please don't ever hesitate to book with Eco Adventure Safaris. Food, accommodation and experience were all a 10/10, they go above and beyond and the value was exceptional.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Trip of a Lifetime!

Easily a trip at the top of my list for an amazing adventure! Hanging out with the the Silverback Gorillas in Uganda was an experience of a lifetime! Eco Adventure Safaris knows how to do it right! From the very start with communication, Patrick was always available even with the time difference between Uganda and the USA. The genuine hospitality offered by our guide, Godfrey, was exemplary! From the moment he picked me up and dropped me off (5 days), he was gracious, professional and full of information about the culture, the Gorilla Trek, the community and local factoids. It was their desire to make this Gorilla Trek perfect in every way and a lasting memory. Oh, and it was my birthday! The decorations, the cake and singing probably topped any celebration I have ever had! Many thanks for that!

February 25, 2023
Unprompted review
Rated 5 out of 5 stars

Unforgettable journey

As a person who works in tourism, I have to say that Eco Adventure Safaris is an extremely professional company and it was more than a pleasure for us (two couples) to visit Uganda with their support. Since the first contact we made, it was without any problem at all. Swift communication at any time I needed to discuss something, not to mention their really friendly approach. I felt comfortable without any stress before arrival because I knew that it will be an amazing journey. And I was right. Silas (our tour leader and driver) was waiting for us at the airport and then he accompanied us for 8 days in wonderful Uganda. Each hotel was perfect and the services as well as meals were above my expectation. I can only say that Patrik from Eco Adventure Safari thought about every detail of our trip and I am really thankful for that. So if you are thinking about whether to leave your holiday to these guys, go for it. You won't regret it ;) Once again, a huge thank you belongs to Patrick and Silas. Hope to see you guys someday in future.

February 12, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding!

The staff of the actual company were fantastic. From the booking process (Patrick was patient, friendly, and extremely helpful) to the driver (Abdul, who was professional, punctual, friendly, and always went above and beyond for us), we were very well taken care of. The lodges and tours were also really great. Lodges were extremely comfortable with the absolute best food. We were stuffed for all 5 days :) of course, the tours were the best part. The gorilla tour was outstanding. We got to safely enjoy a wild animal in their natural habitat, without feeling like the animal was being exploited or mistreated. And the gorillas are just the absolute coolest! We really really enjoyed our time in Bwindi. Overall, I can safely recommend this company for your time in Uganda. They will take good care of you!

February 5, 2023
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Rated 5 out of 5 stars

Gorilla Trek Permits - Great Experience

We had a great experience booking our gorilla trek permits from Eco Adventure Safaris! We needed them relatively last minute (~9 days prior) and wanted to use credit card and they were able to provide both of those. Would recommend!

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible Trip. Incredible Service. Incredible Memories.

This was by far the best travel agency I have ever had the pleasure of working with. Patrick, our trip organiser, was super helpful, responsive, and an amazing communicator. He reassured us throughout the trip planning, provided great suggestions, and we never felt like a bother. He answered millions of questions by me, and ended up organising a trip of a lifetime.

Our driver, Alex, was incredible. He was kind, helpful, and took us on some of the best excursions of our life. Everything from a night safari in QENP where we spent an hour with lions, to a thrilling tour of the market in busy Kampala. It was a pleasure to spend almost 10 days with Alex, and we could not have been more comfortable nor grateful for the trip we had.

Thank you both for an incredible adventure!

November 27, 2022
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Rated 5 out of 5 stars

Gorilla adventure

We have reserved our Gorilla permits with the Eco Adventure Safaris. The communication was perfect. They respond very quickly.
They got us our permits and brought them to our hotel in Entebbe free of charge. They were very punctual and professionnal.
We can recommend!

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience and great service

This was an amazing once in a lifetime experience and I am so happy that I chose this company! I would highly recommend them to everyone! They did more than what I could ever hope for! From the very beginning, even prior to confirmed booking they have been very responsive and patient which was the reason why I decided to go with them and I have no regrets! I felt the service could not have been better and I felt more than safe every step of the way.

September 5, 2022
Unprompted review
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