EcoArt Travel  Reviews 13

TrustScore 2.5 out of 5

2.6

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Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

There’s something different about EcoArt Travel. It’s not just that you’ll see different things (you will) or just that you’ll see things differently (again, you will). It’s the whole experience, from the second you step info our office around the corner from the Vatican Museums and are warmly greeted by our staff. It’s in every detail of the tours we power. At EcoArt, we’re interested in showing you the Italy that you dreamt about in the weeks leading up to your trip and we’ll do so in ways that will surprise and delight you. The tours we power are created with the environment in mind. We believe travel is an art and craft each experience accordingly. EcoArt Travel is a fully licensed and insured Italian Tour Operator, born in Rome and employing a young, dynamic staff of international travelers.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

13 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Last-Minute Cancellation

Last-Minute Cancellation – Completely Unreliable

We had a booking with this operator which was cancelled last minute, during the Easter period, one of the busiest times of the year.

This was part of our honeymoon trip in Rome, and due to the timing, it became almost impossible to find alternative tickets.

Despite the importance of the booking, the operator denied any alternative solution, such as rescheduling or replacement tickets, leaving us with no real options.

Their handling of the situation shows a complete lack of responsibility and professionalism, especially for such a critical travel period.

This cancellation caused unnecessary stress and significantly disrupted our travel plans.

I would strongly advise against relying on this operator for important bookings.

March 27, 2026
Unprompted review
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Rated 2 out of 5 stars

Misleading, Disorganized, Cheap

Misleading, disorganized, overpriced boat tour of Ponza Island. Cheap plate of pasta and a cup of water for lunch, served at 3:30. No inflatables to use while in the water. Poor vibe on the boat because everyone was starving. A big disappointment.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

RECOMMENDED Vatican - ECOART

We visited the Vatican with Loreley

Unlike another guided tour we took with different provider in Rome, this one was EXCELLENT. Our guide took her time, was super knowledgable and clearly enjoyed her subject.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

We booked our tour on line so we're a…

We booked our tour on line so we're a bit nervous beforehand as to whether Ecoart is a professional organisation. Happy to report we were both very impressed with Ecoart as they were extremely friendly, helpful,welcoming and overall professional.
Our tour guide Assumpta was fantastic, her knowledge of the Vatican it's history and the artists Michael Angelo and Raphael and various popes was both entertaining and she engaged us throughout. Thank you Ecoart and of course Assumpta for an amazing day.
We would highly recommend this tour o others.
Stephen and Annie. Wales Uk

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

We had Ricardo as our tour guide and he…

We had Ricardo as our tour guide and he was fabulous. Not only was he knowledgeable, but it is a lot of information and space to cover so he kept it fun and upbeat. I also appreciated him giving us time for photos and ensuring none of us got left behind!

January 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Great experience!

I had the chance to join EcoArt for a tour in the Vatican Museums. We had some troubles with our flight being delayed, but Eco was able to help us the best way possible. The guide was great and very informative, the Museums were stunning! The staff were easy to find and organised. Highly recommended!

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

A MUST when in Rome!

From booking a day before to the end of the trip was fantastic. Easy to find guide ant first and she was fantastic when getting the tickets and explaining where things were. We was on a self guided tour so we could just go where ever. Such a beautiful place and a MUST when visiting Rome. 10/10

December 15, 2023
Unprompted review
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Reply from EcoArt Travel

Dear Joe,

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you thoroughly enjoyed your self-guided tour and the service we provided. Your satisfaction is our top priority, and it's always rewarding to know that we met your expectations.

We strive to create memorable experiences for our customers, and your positive feedback motivates us to continue delivering excellent service.

Thank you for choosing us for your self-guided tour, and we look forward to serving you again in the future.

Best regards,
EcoArt Team

Rated 5 out of 5 stars

Perfect

Giuseppe was our guide and he was great!!! Very knowledgeable and very nice. He
answered all our questions and even took photos of us! Definitely recommend this tour!

December 18, 2023
Unprompted review
EcoArt Travel  logo

Reply from EcoArt Travel

Dear client,

Thank you for your feedback. We are very glad to learn that your experience with our professional guide, Giuseppe, was absolutely great.

We are committed to continuously improving our services to ensure that each client has a memorable and enjoyable experience.

We look forward to seeing you again!

Warm regards,
EcoArt Team

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