The process is extremely simple and easy to follow, so I'd definitely use this service again if needed, but the payout for the brand and type of phone could be better. The two phones I used were bot... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The process of selling a phone without the worries of being scammed by selling online. You take a huge cut from what you would get selling privately but sometimes you have to weigh your options. What... See more
Company replied
The first time through the process I got to the end and the camera photo of me didn't process properly. It recommended I try another Albertson store. So I did. This second attempt only offered me half... See more
Company replied
Instructions were easy to follow and I didn't feel rushed. The initial iPhone cable used to check if the device powered on was a bit faulty causing me having to reset the phone's position twice.
Company replied
Company details
- #1 of 1 best companies in Kiosk
- #17 of 22 best companies in Cell Phone Store
- #83 of 114 best companies in Electronics Store
About ecoATM
Written by the company
ecoATM is a secure, simple, sustainable and rewarding way to sell or recycle your used devices.
We offer over 5,000 conveniently located ecoATM kiosks throughout the United States to help folks earn instant cash and limit the fast-growing electronic waste issue that our planet is facing. Our self service kiosks are incredibly easy to use, allowing customers to sell or recycle their used devices in just under ten minutes. What only takes a few minutes of your time could mean cash in your hand and working towards a cleaner planet for everyone.
With over a decade of work under our belts, we know a thing or two about device recycling and the momunmental impact that it has on our environment. With your help, we are constantly working towards a greener tomorrow by limiting the amount of e-waste that enters our shared environment. That's why ecoATM has collected over 38 million devices to date, all thanks to the help of our rockstar recyclers who also want to live in a happier, healthier world.
If you're ready to join the fight against e-waste while also having the chance to put some green back into your wallet, you can find your local ecoATM kiosk and start your journey with us today!
We offer over 5,000 conveniently located ecoATM kiosks throughout the United States to help folks earn instant cash and limit the fast-growing electronic waste issue that our planet is facing. Our self service kiosks are incredibly easy to use, allowing customers to sell or recycle their used devices in just under ten minutes. What only takes a few minutes of your time could mean cash in your hand and working towards a cleaner planet for everyone.
With over a decade of work under our belts, we know a thing or two about device recycling and the momunmental impact that it has on our environment. With your help, we are constantly working towards a greener tomorrow by limiting the amount of e-waste that enters our shared environment. That's why ecoATM has collected over 38 million devices to date, all thanks to the help of our rockstar recyclers who also want to live in a happier, healthier world.
If you're ready to join the fight against e-waste while also having the chance to put some green back into your wallet, you can find your local ecoATM kiosk and start your journey with us today!
Contact info
United States
- 858-255-4111
- ecosupport@ecoatm.com
- ecoatm.com
3.8
Great
27K reviews
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Easy but not Sufficient
The overall experience was very easy and convenient but you guys do not offer enough money for the devices at all.
April 22, 2026
Reply from ecoATM
We appreciate your feedback and are glad the process was easy. To keep pricing consistent, our offers reflect device condition and current market value.
It was an easy process to deal with
It was an easy process to deal with. Easy directions to follow.
April 18, 2026
Reply from ecoATM
We're happy the process was easy to deal with and the directions were easy to follow. We appreciate you taking the time to share your feedback.
It was easy!
April 16, 2026
Reply from ecoATM
That’s fantastic to hear! We’re so glad you enjoyed your experience using ecoATM to recycle your device, and we appreciate you being part of the ecoATM community.
Reply from ecoATM
We're so glad our services were easy, quick, and helpful for you! We appreciate your feedback and five-star rating!
You all always give one quote but once…
You all always give one quote but once you’re at the kiosk the price changes
April 18, 2026
Reply from ecoATM
We appreciate you bringing this to our attention. We're sorry the price changed at the kiosk, and we'll look into the reason for the discrepancy. Please contact us back at ecoSupport@ecoatm.com, so we can assist you.
I was offered a certain amount and only…
I was offered a certain amount and only recieved $2 for my phone value was no good
April 18, 2026
Reply from ecoATM
We appreciate you sharing this with us. We're sorry the offer for your phone was not what you expected. We'll look into this discrepancy. Please contact us back at ecoSupport@ecoatm.com, so we can assist you.
Quick easy process
April 22, 2026
Reply from ecoATM
Huge thanks for the great feedback! It’s awesome to hear that your experience with ecoATM was smooth and hassle-free.
Reply from ecoATM
Five stars—amazing! We're thrilled the kiosk made recycling your phone quick, simple, and stress-free.
4 stars instead of 5
Using this kiosk to sell my phones was fairly easy and I had no complications whatsoever. The instructions were pretty simple and everything went smoothly. The only reason I didn't rate it with 5 stars was because they only gave me $1 for a Motorola phone that was in almost excellent condition, but I didn't need it and wanted to get rid of it anyway. I was able to sell 2 very broken iPhones and the Motorola at the same time in one transaction, so it saved me time.
April 17, 2026
Reply from ecoATM
We appreciate you sharing your experience. We're glad the kiosk was easy to use and saved you time. Our goal is to offer fair pricing based on the actual condition of the device, and we understand that expectations can vary.
Reply from ecoATM
We're so glad you had such a wonderful experience! Thank you for sharing your positive feedback with our team; it truly makes our day.
Machine did not give me all my money…
Machine did not give me all my money money was stuck in machine
April 22, 2026
Reply from ecoATM
We regret that the machine retained your money. We'll investigate this issue to prevent future occurrences. Please contact us back at ecoSupport@ecoatm.com, so we can assist you.
It was good great nice business will do…
It was good great nice business will do it again
April 18, 2026
Reply from ecoATM
We're so happy the kiosk provided a great experience, and we appreciate your intention to return!
Reply from ecoATM
We're so glad the system was easy to understand. Thanks for letting us know about your experience; we appreciate your feedback.
Deposed phones
User experience, don't know the real value but it help to let the devices go
April 18, 2026
Reply from ecoATM
We're happy to hear that the user experience was helpful for you. We appreciate you taking the time to share your thoughts; it really means a lot to us.
Yall cheap gave me $100 for a $500…
Yall cheap gave me $100 for a $500 tablet brand new
April 18, 2026
Reply from ecoATM
We regret that our offer did not meet your expectations for your new tablet. Our pricing is determined by the phone’s model, its overall condition, and the current market value.
I had a mixed experience using a Cash…
I had a mixed experience using a Cash for Cell Phones machine. Unfortunately, the first machine took my phone but did not dispense any cash.
There were a few issues with the machine itself. The front-facing camera, which is used to match your face with your driver’s license, appeared to be mounted about 90 degrees off. I had to stand sideways to get it to align properly, which was awkward and not very user-friendly. Additionally, when the machine accepted my phone, it made a concerning sound—almost as if the device fell inside rather than being properly placed on a tray.
On a positive note, the customer support experience was excellent. The representative I spoke with took the time to test and verify the issues I described and confirmed my concerns. She was professional, calm, and reassuring throughout the process, which made a frustrating situation much easier to deal with. I was told a check would be mailed to me for the phone (it has been about four business days so far, so I am still waiting).
The following day, I tried a different machine and received a much lower offer—$2.00 compared to the $10.00 quoted by the previous machine. I understand that pricing can vary, but such a large difference in a short period of time was surprising and unclear.
Overall, while I appreciate the helpful customer service, the machine issues and inconsistent pricing made the experience less reliable than expected.
April 16, 2026
Reply from ecoATM
We appreciate you sharing your experience. We're sorry the machine malfunctioned and that the camera alignment and sounds were concerning. We're glad our support team was helpful. The pricing discrepancy is also something we'll review. Thank you for your feedback.
EASY Peasy
This was so easy and efficient that I will be back to sell more soon. It only took 4 devices at once so there is a limit, that would be the only negative.
April 22, 2026
Reply from ecoATM
We're happy to hear that the process was easy and efficient for you. We appreciate your feedback regarding the device limit, and we usually have it to avoid overflow the Kiosk
Reply from ecoATM
We are sorry to hear about the low amount received. We'll look into this right away and appreciate your feedback. Please contact us back at ecoSupport@ecoatm.com, so we can assist you.
Reply from ecoATM
That’s wonderful to hear! We’re so happy ecoATM made things easy for you, and we truly appreciate you being part of our community.
It said my phone had flaws and cracks…
It said my phone had flaws and cracks which is incorrect it’s in perfect condition
April 22, 2026
Reply from ecoATM
We appreciate your feedback. We're sorry to hear the condition of your phone was incorrectly assessed. We'll review our evaluation process to ensure accuracy. Please contact us back at ecoSupport@ecoatm.com, so we can assist you.
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